User Support Analyst
3 weeks ago
Location: Raleigh, NC (Onsite)
Position Type: Contract with Possible extension
Duration: 12+ months
Job Description:
Short Description:
User Support Analyst II- General on-site IT support for client employees using a ticketing based system.
Employees may provide support for hardware, applications, operating sys and imaging.
Complete Description:
The User Support Analyst is a second level resource with specialized knowledge and experience in touch-maintenance and setup of the desktops, networking and troubleshooting. The Technical Specialist has an overall knowledge and understanding of managing customer expectations while serving as a strong base for technical expertise in a Windows and Office 365. Demonstrates expertise in conveying technical and functional concepts for a specific technical specialty. Identifies improvements to project standards to achieve high quality services/ products. Able to identify best practices and standards for the use of the product. Delivers support and design for industry specific applications that require integration with statewide systems or applications. Interacts with executive level business users or technical experts.
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User Support Analyst
1 day ago
Raleigh, United States NR Consulting Full timeJob Title: User Support Analyst Location: Raleigh, NC (Onsite) Position Type: Contract with Possible extension Duration: 12+ months Job Description: Short Description: User Support Analyst II- General on-site IT support for client employees using a ticketing based system. Employees may provide support for hardware, applications, operating sys and imaging....
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Senior User Support Analyst
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Raleigh, United States Cynet Systems Full timeJob Description: The User Support Analyst is a second level resource with specialized knowledge and experience in touch maintenance and setup of desktops, networking, and troubleshooting. The Technical Specialist has an overall knowledge and understanding of managing customer expectations while serving as a strong base for technical expertise in Windows...
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Technical Support Analyst
2 days ago
Raleigh, United States Trilon Group Full timeTechnical Support AnalystDepartment: Corporate/Administrative Employment Type: Full Time Location: Raleigh, NC Reporting To: Orville Williams Description As a Technical Support Analyst, you will be responsible for customer service and routine maintenance of the computer desktop environment by analyzing and resolving computer hardware & software issues,...
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Technical Support Analyst
1 week ago
Raleigh, United States Trilon Group Full timeTechnical Support AnalystDepartment: Corporate/Administrative Employment Type: Full Time Location: Raleigh, NC Reporting To: Orville Williams Description As a Technical Support Analyst, you will be responsible for customer service and routine maintenance of the computer desktop environment by analyzing and resolving computer hardware & software issues,...
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Technical Support Analyst
2 days ago
Raleigh, United States Trilon Group Full timeTechnical Support AnalystDepartment: Corporate/Administrative Employment Type: Full Time Location: Raleigh, NC Reporting To: Orville Williams Description As a Technical Support Analyst, you will be responsible for customer service and routine maintenance of the computer desktop environment by analyzing and resolving computer hardware & software issues,...
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Technical Support Analyst
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Raleigh, United States DRMP Full timeJob DescriptionJob DescriptionDescriptionAs a Technical Support Analyst, you will be responsible for customer service and routine maintenance of the computer desktop environment by analyzing and resolving computer hardware & software issues, installing hardware and software, and supporting local and remote end-users. Your tasks will include general end-user...
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Technical Support Analyst
2 days ago
Raleigh, United States DRMP Full timeJob DescriptionJob DescriptionDescriptionAs a Technical Support Analyst, you will be responsible for customer service and routine maintenance of the computer desktop environment by analyzing and resolving computer hardware & software issues, installing hardware and software, and supporting local and remote end-users. Your tasks will include general end-user...
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Service Support Analyst- Junior
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Service Support Analyst- Junior
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Technical Support Analyst
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Raleigh, United States Trilon Group Full timeDescriptionAs a Technical Support Analyst, you will be responsible for customer service and routine maintenance of the computer desktop environment by analyzing and resolving computer hardware & software issues, installing hardware and software, and supporting local and remote end-users. Your tasks will include general end-user support and performing...
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Technical Support Analyst
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Raleigh, United States Trilon Group Full timeDescriptionAs a Technical Support Analyst, you will be responsible for customer service and routine maintenance of the computer desktop environment by analyzing and resolving computer hardware & software issues, installing hardware and software, and supporting local and remote end-users. Your tasks will include general end-user support and performing...
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Service Support Analyst- Junior
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Raleigh, United States Serigor Inc. Full timeJob DescriptionJob DescriptionJob Title: Service Support Analyst- Junior (Hybrid)Location: Charlotte, NCDuration: 12+ MonthsJob Description:The IT Service Desk Agent I will provide front line telephone\email support to internal customers with IT related software and hardware issues. Aid customers concerning the use of computer hardware (i.e. tablets,...
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Service Support Analyst- Junior
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Raleigh, United States Tantus Technologies Full timeOverview Tantus Technologies, Inc. (Tantus) - recognized by the Washington Post as a Top Workplace - is seeking a Business Analyst who will work closely with the project team to gather and analyze business requirements, translate them into functional specifications, and ensure that they align with the project goals and objectives. The business analyst will...
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Service Support Analyst- Junior
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Service Support Analyst- Junior
1 month ago
Raleigh, United States Serigor Inc. Full timeJob DescriptionJob DescriptionJob Title: Service Support Analyst- Junior (Remote)Location: Raleigh, NCDuration: 12+ MonthsJob Description:The client is seeking a qualified IT Help Desk Specialist to provide first level hardware, software and application support to end users. This position is critical in promoting a positive customer relationship, requires a...