LU IT Support Analyst

4 weeks ago


Raleigh, United States Focused HR Solutions Remote Work Freelance Full time
This job is 100% remote . If you received this job today from us please respond to this email only.
 
Our client has an opening for a IT Support analyst.
 
This position is for  12 months, with the option of an extension, and the client is in Raleigh, NC
 
Please send rate and resume
 
  • IT Support, troubleshoot, servicing and deploying computers, Cisco telephone/network, laptops, printers, copiers, scanner, eFax and other technology. Required 2 Years
  • Active Directory or NCID Administrator for onboarding and offboarding. Setting up email accounts. MS365 experience. Assist with passwords and resets. Nice to have 2 Years
  • Inventory Management of Hardware, laptops, tablets, network equipment, servers and cell phones. Nice to have 1 Years
  • First point of contact for troubleshooting and repairs. Excellent customer service, verbal and written communication skills needed. Required 3 Years
  • Use of an IT Ticketing System like ServiceNow to resolve requests and document work. Nice to have 2 Years
  • Provide telephone system support for DHB staff including deploying phones to offices and conference rooms. Assist network and server teams as needed. Nice to have 2 Years
     
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