Client Solutions Specialist
1 month ago
We are growing and want YOU on our team. Are you a tech-savvy individual with exceptional training abilities who goes above and beyond with their customer service approach? If so, we want you to be one of our designated team members to support our amazing client with top-notch customer support on Geotab's fleet management software Why NorthernBI? Established in 2005 and enjoying double-digit growth for the past 5 years Clients love us We enjoy a client retention rate of over 95% We take a hands-on approach with our clients Top global Geotab partner All roles participate in available Shared Success bonus programs What you will be doing: As a Bilingual Client Solutions Specialist, you will provide onboarding training for our clients as well as technical support. You will help our customers by troubleshooting software and hardware issues, providing instruction on software features, as well as providing training and configuring reports in Excel. This role can be remote within Canada for the right candidate, but priority will be given to local applicants. This opportunity is for YOU if: You are fully bilingual (French) - Read, write, speak, and can train in both French and English - Mandatory You have post-secondary education or equivalent experience. You have 1-3 years' experience in a Training, Technical Service, or Support role. You possess a strong proficiency in the Microsoft Office Suite, specifically Excel. You have proven customer service experience. You have experience with CRM platforms, preferably Salesforce. Your written and verbal communication skills are strong and professional. You have a high attention to detail and organizational skills. You can work a variety of shifts between Monday-Friday, 8 am-9 pm (Atlantic Time), based on customer needs. Shift work is on rotation. The shifts we work are 8-5, 9-6, and 12-9. Work is both in-office or remotely, based on applicant location. Work With Us We're looking for people who are passionate about what they do, who believe in our core values, and want to go above and beyond for our customers every day. If you have a strong work ethic, like to rise to the challenge, are motivated by a job well done, and want to be part of a fast-growing Atlantic Canadian company, we want to hear from you What's in it for you? 3 weeks paid vacation to start Paid personal days Opportunity for growth Monday-Friday Above standard paid office holidays #J-18808-Ljbffr
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Technical Solutions Specialist
3 days ago
Hanover, United States AquaPhoenix Scientific LLC Full timeJob DescriptionJob DescriptionTechnical Solutions Specialist AquaPhoenix Scientific is an industry leader in SaaS offerings for the environmental and water treatment industries. We have an immediate opening for a Technical Solutions Specialist responsible for ensuring effective and timely assistance to customers utilizing our family of software and...
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Technical Solutions Specialist
2 days ago
Hanover, United States AquaPhoenix Scientific LLC Full timeJob DescriptionJob DescriptionTechnical Solutions Specialist AquaPhoenix Scientific is an industry leader in SaaS offerings for the environmental and water treatment industries. We have an immediate opening for a Technical Solutions Specialist responsible for ensuring effective and timely assistance to customers utilizing our family of software and...
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IT Solutions Strategy Manager
2 weeks ago
East Hanover, New Jersey, United States ACT Professional Solutions Full timePosition Overview:The IT Solutions Strategy Manager will be instrumental in defining the technological vision of ACT Professional Solutions while ensuring the effective delivery of IT services to our clientele. This position demands a visionary leader with robust technical expertise and the capability to guide a team of IT specialists. The ideal candidate...
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Solutions Executive
4 weeks ago
Hanover, United States Allegis Global Solutions Full timeCompany Description Working at Allegis Global Solutions (AGS) is more than just a job. It’s a career. It’s a community of people who invest in your development and empower you to blaze your own trail. Each of us is here to create real, measurable impact that moves needles. We operate beyond "roles" or "jobs" to realize the opportunity to make meaningful...
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Bilingual Client Support Specialist
1 week ago
East Hanover, New Jersey, United States The Sherwin-Williams Company Full timePosition Overview:As a Bilingual Customer Service Specialist, you will engage with both wholesale and retail clients to assess their requirements, address inquiries regarding Sherwin-Williams products, and propose suitable solutions. Your role is crucial in ensuring customer satisfaction and resolving any issues that may arise.Key Responsibilities:Deliver...
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Bilingual Client Support Specialist
1 week ago
East Hanover, New Jersey, United States The Sherwin-Williams Company Full timePosition Overview:As a Bilingual Customer Service Specialist, you will engage with both wholesale and retail clients to identify their requirements, respond to inquiries regarding Sherwin-Williams products, and suggest suitable solutions. Your role is crucial in ensuring customer satisfaction and addressing any concerns promptly.Key Responsibilities:Deliver...
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Client Relations Specialist
2 weeks ago
East Hanover, New Jersey, United States Banfield Full timePosition Overview:The Client Relations Specialist ("CRS") is responsible for managing the flow of clients and their pets within the facility, enhancing the productivity of the veterinary team, and ensuring effective communication with both clients and staff. The CRS plays a vital role in coordinating care for clients and their pets in a friendly, welcoming,...
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Information Technology Solutions Manager
4 weeks ago
East Hanover, United States ACT Professional Solutions Full timeJob Summary:The Technical Leader will play a crucial role in shaping the technological direction of the company and ensuring the successful delivery of IT services to our clients. This role requires a strategic thinker with strong technical skills and the ability to lead a team of IT professionals. The ideal candidate will have a proven track record in IT...
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Information Technology Solutions Manager
4 weeks ago
East Hanover, United States ACT Professional Solutions Full timeJob Summary:The Technical Leader will play a crucial role in shaping the technological direction of the company and ensuring the successful delivery of IT services to our clients. This role requires a strategic thinker with strong technical skills and the ability to lead a team of IT professionals. The ideal candidate will have a proven track record in IT...
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Client Relations Specialist
5 days ago
Hanover, Pennsylvania, United States L2 Brands Full timeJob OverviewThe Customer Service Coordinator plays a pivotal role within L2 Brands, operating under the guidance of the Vice President of Customer Service. This position serves as the main liaison for clients and sales personnel, fostering enduring partnerships through outstanding support and satisfaction.Key Responsibilities:Client Assistance:Possess...
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Customer Support Specialist
7 days ago
Hanover Hills, Maryland, United States Altus Technology Solutions Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Support Specialist to join our team at Altus Technology Solutions. As a key member of our Enterprise IT team, you will be responsible for providing top-notch technical support and service desk services to our clients.Key ResponsibilitiesProvide first contact resolution for Tier 1...
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Client Relations Specialist
2 weeks ago
Hanover, Pennsylvania, United States L2 Brands Full timeJob OverviewThe Customer Service Coordinator plays a vital role in the Customer Service department, reporting directly to the Vice President of Customer Service. This position serves as the main liaison for clients and sales teams, fostering long-lasting relationships through outstanding support and satisfaction.Key Responsibilities:Client Assistance:Possess...
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Helpdesk Specialist
2 days ago
Hanover, United States Marathon TS Full timeJob DescriptionJob DescriptionMarathon TS is in search of a capable and motivated Helpdesk specialist to support MDOT in Hanover, MD.Primary Responsibilities for Helpdesk Specialist (Senior)To Contractor personnel shall, in cooperation with other MDOT end-user technicians, work with MDOT staff and IT liaisons. Supporting the needs of the end-user and the...
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Customer Support Specialist
1 week ago
Hanover, United States Altus Technology Solutions Full timeJob DescriptionJob DescriptionLocation: Hanover, MDSchedule (FT/PT): Full TimeTravel Required: No****Shift: 11pm – 7am. Tuesday - Saturday****Remote Type: No RemoteClearance: Active TS/SCI w/ Full Scope Poly clearanceCertification: Compliance with DoD 8570; Security + CE is requiredEducation: High SchoolYears of Experience: 0-10 years of...
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Customer Support Specialist
6 days ago
Hanover Hills, Maryland, United States Altus Technology Solutions Full timeJob DescriptionJob Summary:Altus Technology Solutions is seeking a highly skilled Customer Support Specialist to join our team. As a key member of our Enterprise IT support team, you will be responsible for providing top-notch technical support to our customers.Key Responsibilities:Provide first contact resolution for Tier 1 (Service Desk) and Tier 2...
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Client Relationship Executive
1 week ago
Hanover, New Hampshire, United States NielsenIQ Full timeCompany Overview REFID483544 This position requires on-site presence two days a week. Candidates should be located within a reasonable commuting distance. Position SummaryAbout the Role The Client Business Partner plays a pivotal role in managing all client interactions and ensuring the overall success of NielsenIQ's services at the client level. This...
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Sanitation Specialist
2 weeks ago
Hanover, Pennsylvania, United States Aerotek Full timeJob Title: Sanitation Specialist Overview: The Sanitation Specialist plays a crucial role in ensuring a hygienic and orderly environment for all personnel and guests, prioritizing safety across all facilities. Key Responsibilities: Thoroughly cleans and disinfects all restroom facilities.Maintains cleanliness of floors by mopping, washing, and vacuuming in...
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Travel Nurse RN Specialist
11 hours ago
Hanover, Pennsylvania, United States KPG Healthcare Full timeJob Title: Travel Nurse RN SpecialistJob Summary:KPG Healthcare is seeking a skilled Travel Nurse RN Specialist to join our team for a travel nursing assignment in a Cardiovascular Operating Room (CVOR) setting. As a Travel Nurse RN Specialist, you will have the opportunity to work with a reputable healthcare organization and gain valuable experience in a...
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Pest Management Specialist
5 days ago
Hanover, Wisconsin, United States Insight Pest Solutions LLC Full timeJob OverviewWe are seeking dedicated individuals for the role of Pest Management Specialist.Key Responsibilities:No prior experience is necessary as we provide comprehensive training and certification for the right candidates.Ability to work outdoors in varying weather conditions, as our operations continue throughout the year.Maintain a clean driving...
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Client Support Specialist
1 week ago
Hanover, Pennsylvania, United States Ox Industries Full timeWork Schedule: Monday through Friday, 8:00 am to 5:00 pm.GENERAL PURPOSE OF JOB:This role is essential for ensuring effective planning and exceptional customer service. The individual will serve as a crucial link between clients and internal teams.ESSENTIAL DUTIES AND RESPONSIBILITIES:Collaborate closely with the sales team to identify and understand...