Patient Service Representative
4 days ago
We are seeking an outgoing and patient focused individuals to work as Patient Service Representatives (PSR) at our Mankato, MN location. The schedule for this position is Monday - Friday daytime hours.
If you have a passion for providing exceptional patient care, are highly personable, team-oriented, attuned to accuracy and fine detail, and would like to advance your career in Ophthalmology, we would like to talk to you.
You will be responsible for an array of activities related to patient intake and care, including greeting and checking-in patients, as well as verifying information supplied by patients. You should be able to work in a fast-paced environment and demonstrate exceptional multitasking abilities.
To be successful as a Patient Service Representative, you must be able to facilitate and coordinate communication between patients, family members, and medical staff.
*Main Patient Service Representative Responsibilities include:*
* *Answer multi-line phones* and either direct the caller to the appropriate party or handle the caller's needs yourself
* *Greet patients *upon arrival, sign them in and obtain insurance information and any other necessary data
* *Provide patients with intake and new patient forms* as well as copies of our office policies and legally required documents
* *Process payments* from patients for co-pays and uninsured visits
* *Schedule appointment*s for new and recurring patients based on Physician availability
* *Maintain patient records* as well as the files stored in our EHR
* *Call patients* to remind them of upcoming appointments and to help them schedule testing for off-site services
* *Provide patients with support and guidance* as needed
Required Skills, Abilities and Attributes for Patient Service Representative include:
* Applicants MUST be personally motivated to provide excellent patient care
* Prior Administrative or Front Desk experience, preferably in a healthcare setting
* Must be able to "think on your feet" and have exceptional multi-tasking skills
* Be an excellent team player who works cooperatively and respectfully with all doctors, supervisors and co-workers
* Displays a desire to perpetually “Learn and Grow”
* Efficient and highly accurate user of applicable information technology and health care management systems
* Physically capable of working long hours in a fast-paced, often stressful, environment with the potential of emergency situations.
* High School Degree or GED
We offer excellent compensation and benefits, to include:
* Personal Time Off
* Health Insurance
* Health Reimbursement Account
* Dental Insurance
* Flexible Spending Accounts
* Basic and Supplemental Term Life Insurance
* Long Term Disability
* Long Term Care
* Voluntary Short-Term Disability
* Voluntary Vision Plan
*About Retina Consultants of Minnesota (RCM) - Formerly VitreoRetinal Surgery:*
RCM has 13 Minnesota locations - St, Louis Park, Edina, Edina Specialty, Woodbury, Blaine, Duluth, Maplewood, Anoka, Mankato, Baxter, Apple Valley, Hutchinson, and Chaska. .
Everything we do…. every decision we make…takes our Guiding Principles into consideration. *Our guiding principles are:*
- We exist to serve our patients. We will provide the best available medical skills, technology, and service. We will be their advocates. We will care for our patients as if they were members of our family. We will treat our patients with respect, dignity, and kindness.
- We are proud of our dedicated staff. We will strive to provide a rewarding career with opportunity for personal and professional growth. We will promote teamwork. We will provide a respectful and safe working environment.
- We are humbled that other doctors entrust their patients to our care. We will be available when we are needed. We will promptly communicate the results of patient evaluation and treatment. We will respect the referring doctors’ relationships with their patients.
- We recognize that we have a responsibility to our community. We will strive to be desire to perpetually “Learn and Grow”
- Efficient and highly accurate user of applicable information technology and health care management systems
- A good corporate citizen. We will function ethically. We will be prudent in our stewardship of healthcare resources.
- Medical advances are critical to our patients. We will remain at the forefront in the search for new knowledge and treatments of retinal disease. We will participate in clinical research. We will share our knowledge with our patients and referring doctors, and with our retinal colleagues around the world.
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Benefits:
* 401(k)
* Dental insurance
* Disability insurance
* Employee assistance program
* Flexible schedule
* Flexible spending account
* Health insurance
* Life insurance
* Paid time off
* Retirement plan
* Uniform allowance
* Vision insurance
Medical Specialty:
* Ophthalmology
Schedule:
* 8 hour shift
* Monday to Friday
* No weekends
Application Question(s):
* What interests you in this position?
Experience:
* Front desk / Receptionist: 1 year (Preferred)
* medical related: 1 year (Preferred)
* Multi-line phone systems: 1 year (Preferred)
* work related computer: 1 year (Preferred)
Work Location: In person
-
Patient Service Representative
5 days ago
Mankato, Minnesota, United States Retina Consultants of Minnesota Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Retina Consultants of Minnesota. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our ophthalmology practice.Key ResponsibilitiesGreet and check-in patients,...
-
Patient Service Representative
3 days ago
Mankato, Minnesota, United States Retina Consultants of Minnesota Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Retina Consultants of Minnesota. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our ophthalmology practice.Key ResponsibilitiesGreet and check-in patients,...
-
Customer Service Representative
5 months ago
Mankato, United States Thin Film Service Full timeJob Opening **Customer Service Representative** Customer Service Representative North Mankato, MN Position Summary: As Customer Service Representative, youll play a role in supporting the Sales Department by completing tasks that lead our organization towards operational effectiveness. The ideal candidate will be skilled in both technology duties as well...
-
Patient Service Representative
3 weeks ago
Mankato, Minnesota, United States Vitreoretinal Surgery PLLC Full timeJob SummaryWe are seeking a highly organized and patient-focused individual to join our team as a Patient Service Representative. As a key member of our medical practice, you will be responsible for providing exceptional patient care and ensuring a seamless experience for our patients.Key ResponsibilitiesPatient Intake and Care: Greet and check-in patients,...
-
Patient Service Representative
1 day ago
Mankato, MN, United States Retina Consultants of Minnesota Full timeWe are seeking an outgoing and patient focused individuals to work as Patient Service Representatives (PSR) at our Mankato, MN location. The schedule for this position is Monday - Friday daytime hours.If you have a passion for providing exceptional patient care, are highly personable, team-oriented, attuned to accuracy and fine detail, and would like to...
-
Customer Service Associate
6 days ago
Mankato, Minnesota, United States Thin Film Service Full timeJob Opening Customer Service Representative Customer Service Representative North Mankato, MN Position Summary:As a key member of our Sales Department, the Customer Service Representative will play a vital role in driving operational effectiveness by completing tasks that support our organization's goals. The ideal candidate will possess a unique blend of...
-
Medical Customer Service Representative
2 weeks ago
Mankato, Minnesota, United States Biolife Plasma Services Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. As a key member of our Plasma Center operations, you will play a critical role in ensuring the safety and satisfaction of our donors.Your primary responsibilities will include:Answering phones and greeting donors in a...
-
Member Service Representative
3 days ago
Mankato, Minnesota, United States Walmart Full timeJob SummaryWe are seeking a highly motivated and customer-focused Member Service Representative to join our team at Sam's Club. As a Member Service Representative, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our members, and maintaining a clean and organized sales floor.Key...
-
Member Service Representative
7 days ago
Mankato, Minnesota, United States Walmart Full timeJob SummaryWe are seeking a highly motivated and customer-focused Member Service Representative to join our team at Sam's Club. As a Member Service Representative, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our members, and maintaining a clean and organized store environment.Key...
-
Customer Service Representative
2 weeks ago
Mankato, Minnesota, United States Taylor Corporation Full timeAbout Taylor CorporationAs a leading provider of innovative solutions, Taylor Corporation is seeking a highly skilled Customer Service Representative to join our team. With a strong focus on customer satisfaction, we strive to deliver exceptional service and support to our clients.Your Opportunity:In this role, you will play a critical part in ensuring our...
-
Guest Services Representative
4 weeks ago
Mankato, Minnesota, United States Mankato Hilton Garden Inn Full timeGuest Services Representative Job OverviewWe are looking for a personable and accommodating Guest Services Representative to become a vital part of our team at Mankato Hilton Garden Inn. In this role, you will be responsible for managing all facets of guest experiences at our establishment. Your duties will encompass welcoming guests, overseeing...
-
Medical Customer Service Representative
4 days ago
Mankato, Minnesota, United States Biolife Plasma Services Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. As a key member of our plasma donation center, you will play a critical role in ensuring the safety and satisfaction of our donors.Key Responsibilities:Screen new and repeat donors, taking and recording vital signs...
-
Medical Customer Service Representative
1 week ago
Mankato, Minnesota, United States Biolife Plasma Services Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. As a key member of our Plasma Donation Center, you will play a vital role in ensuring the safety and satisfaction of our donors.Key ResponsibilitiesScreen new and repeat donors, taking and recording vital signs and...
-
Customer Service Representative
1 week ago
Mankato, Minnesota, United States Compeer Financial Full time{"Job Title": "Customer Service Representative", "Job Description": "Compeer Financial: Empowering Rural AmericaWe are seeking a collaborative and innovative professional to join our team as a Customer Service Representative. As a key member of our organization, you will play a vital role in delivering exceptional client service and supporting the growth of...
-
Customer Service Representative
6 days ago
Mankato, Minnesota, United States UniFirst Full timeAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at UniFirst. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesAssist customers with inquiries and concerns related to accounts, procedures, and...
-
Customer Service Representative
4 months ago
Mankato, United States U-Haul Full timeLocation: 1721 Madison Ave, Mankato, Minnesota 56001 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
-
Automotive Sales and Service Representative
2 weeks ago
Mankato, Minnesota, United States Sun Auto Tire & Service Full time{"title": "Sales and Service Advisor", "description": "OverviewSun Auto Tire & Service is a locally-owned business that has been serving our clients with honesty and integrity since 2007. We maintain the highest level of repair and service at a fair price and are devoted to client satisfaction.Job SummaryWe have immediate openings for Sales and Service...
-
Client Service Representative
2 weeks ago
Mankato, Minnesota, United States Compeer Financial Full timeJob Title: Client Service RepresentativeCompeer Financial is seeking a collaborative and innovative professional to join our team as a Client Service Representative. This role is a key part of our Top Workplace culture, where we empower rural America to achieve its goals and expand its possibilities.Job Summary:This position supports various lending programs...
-
Medical Customer Service Representative
1 week ago
Mankato, Minnesota, United States Biolife Plasma Services Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. As a key member of our Plasma Donation Center, you will play a vital role in ensuring the safety and satisfaction of our donors.Key Responsibilities:Answer phone calls and greet donors in a professional and courteous...
-
Medical Customer Service Representative
1 week ago
Mankato, Minnesota, United States Biolife Plasma Services Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. As a key member of our plasma donation center, you will play a critical role in ensuring the safety and satisfaction of our donors.Key ResponsibilitiesAnswer phone calls and greet donors in a professional and friendly...