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Customer Service Representative
2 months ago
We are seeking a collaborative and innovative professional to join our team as a Customer Service Representative. As a key member of our organization, you will play a vital role in delivering exceptional client service and supporting the growth of rural America.
Key Responsibilities:- Provide professional, high-quality client service to internal and external clients, prospects, and third parties.
- Respond to client inquiries and resolve issues in a timely and efficient manner.
- Monitor and triage client emails and faxes, and perform various transactions as requested.
- Assist clients with account maintenance corrections and investigate misapplied payments.
- Transfer incoming calls to the appropriate team member when necessary.
- High school diploma or equivalent.
- 0-5 years of client service experience, preferably in a financial institution.
- Strong technical skills and general knowledge of farming operations and agriculture.
- Excellent communication and interpersonal skills.
- Ability to work independently and collaboratively with other team members.
Compeer Financial exists to champion the hopes and dreams of rural America. We are committed to empowering those in agriculture and rural communities to achieve their goals and expand their possibilities. Our team is passionate about serving agriculture and rural America, and we offer a dynamic work environment with opportunities for growth and development.
We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) with company match, and paid time off. If you are a motivated and customer-focused individual who is passionate about serving rural America, we encourage you to apply for this exciting opportunity.", "Company Overview": "Compeer Financial is a leading agricultural lender and financial services provider dedicated to serving rural America. We are committed to delivering exceptional client service and supporting the growth of rural communities through our innovative products and services.", "Benefits": "
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off
