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Manager, GTM Systems

3 months ago

San Mateo, United States Backblaze Full time
About Backblaze

Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we're helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.

Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.

But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a Manager, GTM Systems & Technology

About the role:

The Manager of GTM Systems & Technology will work across internal teams and external partners to deliver on the Marketing & Sales technology roadmap. This includes standing up new capabilities, integrating technology into our stack, developing and optimizing automations, and maintaining the level of quality needed across our digital channels.

As the Manager of GTM Systems & Technology, you will champion the configuration and maintenance of the tools in our existing tech stack, as well as propose additions as needed. The ideal candidate will have a strong command of the solutions and vendors in the revenue tech space and will be comfortable proposing and executing strategies that optimize existing and net new tools and processes.

What You'll Do:
  • Lead Backblaze's RevOps technology stack from an integration, maintenance and optimization perspective.
  • Bring efficiency to the go-to-market teams by owning the technical setup and management of marketing and sales tools.
  • Ensure the reliability, scalability, and security of the technology stack, proactively identifying and addressing any issues or risks.
  • Own the marketing & sales architecture as well as how this integrates with the broader company architecture
  • Ensure the efficiency and effective use of resources
  • Partner with internal stakeholders in architecting and implementing integrations between marketing and sales tools.
  • Monitor integrations to ensure things are working properly and work with Marketing Operations, Sales Operations, Data and Engineering teams to resolve issues that arise
  • Use custom integrations and APIs that are able to improve our tech setups
  • Support architecture and other cross-functional projects, working to understand functional requirements, interacting with various teams to architect, design, develop, test, and deliver.
  • Gather, define, and document business requirements; align on project definitions; and troubleshoot production issues
  • Maintain documentation of all integrations
  • Change management, including implementation of new marketing and sales technology rollouts
  • Lead vendor renewals, upgrades and contracts, working with appropriate internal teams
  • Monitor the performance and health of our marketing technology platforms and diagnose issues
  • Develop and oversee the calendar of operational upgrades, enhancements, and changes. Manage communication around objectives, status, and issues.
  • Proactively explore data flows across our marketing tech stack to find areas for optimization
  • Follow and assess emerging marketing technologies as applicable to the current revenue tech stack
  • Identify new opportunities and contribute to the continuous improvement of the tech stack, scalable processes, and work methods.
The Right Fit:
  • Bachelor's degree preferably in Computer Science, Information Technology, Engineering, or related technology discipline or equivalent experience
  • 8+ years of experience in marketing technology engineering and /or operations
  • Advanced Salesforce and Hubspot development experience preferred
  • Advanced Google Tag Manager configuration experience preferred
  • Advanced BigQuery configuration experience preferred
  • Deep knowledge of go to market systems best practices
  • Proven track record of designing, developing, and maintaining complex marketing technology stacks.
  • Hands on configuration and/or development experience
  • Experience leveraging APIs
  • Ability to triage problems in a practiced, measured, best practice
  • Must demonstrate exceptional verbal and written communication skills with a demonstrated ability to understand and articulate complex requirements
  • Ability to work as part of a team, build strong relationships, solve problems, improve processes, analyze trends, identify efficiencies, and champion change
  • Proven track record of owning processes, working cross-functionally, and building
  • successful marketing technology stack and flows
  • Experience working cross functionally with product marketing and engineering, data warehouse and operational functions, and marketing owners
  • High attention to detail with excellent organizational and time management skills
At this point, we hope you're feeling excited about the job description you're reading. Even if you don't feel you meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.

Backblaze Perks:
  • 100% healthcare for family
  • Dental and vision plan
  • Competitive compensation and 401K
  • RSU grants for full-time employees
  • ESPP program
  • Flexible vacation policy
  • Maternity & paternity leave
  • MacBook Pro to use for work plus a generous stipend to personalize your workstation
  • Childcare bonus (human children only)
  • Fertility treatment and support
  • Learning & development program
  • Commuter benefits
  • Culture that supports a healthy work-life balance

To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below.

The base pay range for this position is $114,000 to $176,000

At Backblaze, we value being fair and good to our customers, partners, and employees. That's why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.

To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

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