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Sales Manager

4 months ago


San Francisco, United States Ada Diamonds Inc Full time

We are seeking a Sales Manager for our San Francisco office. The role offers significant growth potential, competitive salary plus stock options, and the joy of delivering stunning bespoke lab diamond jewelry to a sophisticated clientele. Ada Diamonds is an online custom fine jeweler and the leading luxury retailer of lab diamonds. Our unique online Concierge model combines the ease, transparency, and flexibility of an online retailer with the high-touch, client-focused model of a private jeweler. Known for our incomparable customer service and quality, the Ada Diamonds team consists of driven, focused individuals that strive for excellence and love to deliver stunning jewelry to appreciative clients. We are searching for candidates with similar tenacity, grit, empathy, and appreciation for quality.#li-onsiteThe ideal candidate:Exceptionally detail-oriented and self-motivatedPassionate about client service and understanding that the client comes firstOperates with a sense of urgency and can improvise and think on his or her feetAble to work in a fast-paced, deadline-oriented environmentWorks autonomously and proactively, managing his/her own pipeline Proud of the quality of her/his work, every single dayComfortable working with millions of dollars of diamonds on a daily basisReceives constructive criticism wellPossesses executive decision making Works well with receiving and synthesizing information in multiple formats (email, instant message, phone, in-person)Committed to becoming a subject matter expert in a new, disruptive industryLoves sales and the thrill of the close As a Sales Manager, your responsibilities will include, but are not limited to:Managing your own accounts and ensuring Ada's clients receive the highest level of customer serviceWorking with multiple Ada Diamonds team members in design, production, inventory, and operations to deliver a seamless client experienceConducting thorough quality control inspections on diamonds Assisting with the photography and videoing of diamonds and jewelry for your clientsOpening/Closing the showroom for client appointmentsKeyholder and safe access Required Qualifications:Bay Area residentBachelor's degreeMinimum 2 years of sales experience in luxury goodsAbility to be managed remotely and be part of an autonomous teamDetail-oriented and able to manage multiple projects at onceExcellent written and verbal communication skillsProficient with Gmail, Google Drive, and Microsoft Office products Willingness to learn and quickly adapt to new technologies and workflowsDesired Qualifications:Experience working with diamonds and luxury goodsProficient or experience with Salesforce, Asana, Slack, InstagramLogistics & Compensation:Full-time roleNo travel requiredBased out of Ada's SF locationTypical hours are 9:00 am - 6:00 pm Tuesday - Friday with occasional evening and weekend client appointments. Monday WFH with flexible hours.Competitive compensation and stock options Fully covered health, vision, dental, and life insurancePaid vacation and paid sick daysPaid maternity and paternity leave401kDress code is sophisticated business casualPay range 85k - 160k annual salary (base + commission)