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Employee Benefits Account Manager

4 months ago


Jacksonville, United States Brown & Brown Full time

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Job Description

It's an exciting time to join Brown & Brown Our business is growing both in North America and internationally which emphasizes the need to build an unparalleled team that promotes future growth. We're excited to continue solidifying that foundation as we are looking for a Employee Benefits Account Manager to join our growing team in Jacksonville, FL

Who We Are: Brown & Brown, Inc. is a growing global insurance brokerage firm delivering risk management solutions and services since 1939. Our unique culture is built on honestly, integrity, innovation and discipline and defines who we are and how we treat our customers, teammates and the communities we serve. We think of ourselves as a team, so we have teammatesnot employees. We prioritize health, family, and businessin that order. We embrace and celebrate diversity, always striving to be an inclusive place where you have the power to be yourself. Traded on the New York Stock Exchange as BRO, Brown & Brown is a big company that doesn't act like one.

Who We Are Looking For: We are looking for passionate team players who believe in working hard and having fun in a collaborative environment. Our team is customer-focused and values the importance of strong relationships, professionalism, and trust. We embrace solutions-oriented big thinkers who are committed to results and aren't afraid to take risks. We are driven to set goals high and aim even higher.

General Responsibilities:

  • New Business marketing including, but not limited to rating and quoting employee benefit lines
  • Spend approximately 25-50% of the time outside of the office with clients.
  • Renewal marketing including, but not limited to rating and quoting assigned employee benefit accounts
  • New Business & Renewal Underwriting including, but not limited to gathering missing enrollment information and all underwriting status follow up
  • Work directly with group administrators to assist and educate on the proper administration procedures, State & Federal COBRA, additions & termination and all other administrative procedures
  • Assist employees with unresolved claim issues while educating them on the claims processing system
  • Maintain suspense or follow-up system for correspondence/requests
  • Provide back-up to other Account Analysts as assigned
  • Maintain expiration records
  • Develop and maintain working relationship with the various company marketing representatives and underwriters
  • Maintain up to date knowledge of the various carriers' rating plans and programs
  • Maintain favorable relationship with clients, producers, and employees
  • Develop and maintain strong technical knowledge of employee benefit lines of coverage and rating
Required Qualifications:
  • Highschool equivalent, college degree preferred
  • Life & Health License 2-15
  • 3+ years industry experienced preferred
  • Proficient with MS Office Suite
  • Strong technical knowledge of coverage in all employee benefits insurance coverage
What We Offer:
  • Excellent growth and advancement opportunities
  • Competitive pay based on experience
  • Discretionary Time Off (DTO)
  • Generous benefits package: health, dental, vision, 401(k), etc.
  • Employee Stock Purchase Plan
  • Tuition Reimbursement and Student Loan Repayment Assistance
  • Mental Health Resources


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We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.