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Employee Benefits Advocate

2 months ago


Jacksonville, Florida, United States 5HQ Hub International Florida, a Division of Hub International Midwest Limited Full time
Job Summary

We are seeking a highly skilled Employee Benefits Advocate to join our team at 5HQ Hub International Florida, a Division of Hub International Midwest Limited. As an Employee Benefits Advocate, you will play a critical role in assisting our Account Management team with all aspects of the account-service process.

Key Responsibilities
  • Assist with marketing clients to carriers and respond to client inquiries regarding enrollment, coverage, and other benefits-related matters.
  • Quickly respond to policy inquiries via email and phone, ensuring accuracy and timeliness.
  • Maintain accurate and organized account files, ensuring seamless communication with clients and internal stakeholders.
  • Collaborate with the Account Management team to deliver exceptional customer service and support.
Requirements
  • High school diploma or equivalent (college preferred)
  • 1-2 years of Customer Service experience
  • FL 2-15 L&H License or willingness to obtain
  • Exceptional attention to detail and strong communication skills
  • Ability to effectively interact with all levels within the organization
  • Proficiency in Microsoft Office Suite and Outlook
What We Offer

As an Employee Benefits Advocate at 5HQ Hub International Florida, you will have the opportunity to work with a dynamic team, develop your skills, and grow your career in the insurance industry. We are an equal opportunity employer and welcome applications from diverse candidates.