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Competitive Operations Coordinator

4 months ago

Cary, United States Epic Games Full time
WHAT MAKES US EPIC?

At the core of Epic's success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it's building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we're always innovating.

Being Epic means being a part of a team that continually strives to do right by our community and users. We're constantly innovating to raise the bar of engine and game development.

COMPETITIVE
What We Do

The Epic Competitive team drives engaging and aspirational experiences for players. We aim to build the largest and most open competitive ecosystem of participants in the industry. We are responsible for programming a wide variety of opportunities to compete across our games' ecosystems, from casual and cash-prized in-game tournaments to championship competitions with FNCS and RLCS.
What You'll Do

As a Competitive Operations Coordinator, your work will ensure daily operational tasks are completed and processes followed to support ranked and tournament initiatives across multiple games. You will execute the vision of internal Competitive stakeholders, while collaborating closely with ancillary teams across our Game Integrity, Player Support, Finance, and Publishing teams. The ideal candidate should possess the ability to grasp new concepts swiftly and efficiently accomplish tasks within strict timeframes.
In this role, you will
  • Perform daily operations, set-up, and support tasks of Epic Games hosted tournaments for Fortnite, Rocket League, Fall Guys, Sideswipe, and/or other titles and future competitive games developed with UEFN from conception to conclusion
  • Maintain communications and conversational channels with competitive players across multiple ecosystems and cohorts, ensuring our competitive players are heard and feedback is understood internally
  • Review official rules for Epic Games hosted tournaments, including proactive drafting for risk reduction of gameplay and operational factors
  • Proactively identify and solve tournament system errors or esports operational processes
  • Scaling competitive servers based on player population estimations
  • Work during live tournaments providing support and crisis resolution actions to support players during our ongoing global tournament inventory
  • Work with 3rd party event organizers, partners, vendors, players and talent as needed
What we're looking for
  • 2+ years experience creating, organizing, and executing large scale open tournaments
  • Extremely organized, proactive, meticulous attention to detail, and proven ability to deliver consistent, error-free, excellent work
  • Excellent communication and software skills (GSuite, Airtable, Slack,)
  • Determined attitude, finding creative ways to quickly solve problems with minimal resources in a fast-paced, high-pressure environment
  • Adaptability to frequent change of new plans and ideas
  • Strong passion for Epic Games, esports, and competitive gaming
EPIC JOB + EPIC BENEFITS = EPIC LIFE

Our intent is to cover all things that are medically necessary and improve the quality of life. We pay 100% of the premiums for both you and your dependents. Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match. We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents. Throughout the year we celebrate our employees with events and company-wide paid breaks. We offer unlimited PTO and sick time and recognize individuals for 7 years of employment with a paid sabbatical.

ABOUT US

Epic Games spans across 19 countries with 55 studios and 4,500+ employees globally. For over 25 years, we've been making award-winning games and engine technology that empowers others to make visually stunning games and 3D content that bring environments to life like never before. Epic's award-winning Unreal Engine technology not only provides game developers the ability to build high-fidelity, interactive experiences for PC, console, mobile, and VR, it is also a tool being embraced by content creators across a variety of industries such as media and entertainment, automotive, and architectural design. As we continue to build our Engine technology and develop remarkable games, we strive to build teams of world-class talent.
Like what you hear? Come be a part of something Epic

Epic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an Equal Opportunity employer. Learn more about our Equal Employment Opportunity (EEO) Policy here.

Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here.