Customer Experience Representative

2 weeks ago

Duluth, United States Enterprise Holdings Full time

Overview:

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now We are working towards our shared vision to be the world's best and most trusted mobility company.

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a full time Customer Experience Representative (CXR). The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.

This pay for this position starts at $20 / hour.

This position is located at Duluth Airport (DLH) - 4701 Grinden Dr Duluth, MN 55811.

We offer:

  • Paid time off
  • Consistent full time 40 hour per week schedule
  • Employee discount
  • Retirement savings plan including 401k with matching profit sharing
  • Health Insurance
  • Life Insurance
  • Dental Insurance
  • Vision Insurance
  • Training and development
Responsibilities:

We are hiring now for immediate openings. Responsibilities include:

  • Meet and greet customers in a professional, friendly, and timely manner
  • Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services
  • Use Company approved sales and service techniques to determine customer needs and offer optional protection products, upgrades, fuel options and other additional equipment
  • Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information
  • Answer incoming calls for reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, and other vendors
  • Place outgoing calls for callback management, and miscellaneous calls as assigned
  • Assist to assess condition of rental upon return
  • Notify Management of any known customer problems
  • Notify Management of any known vehicle problems and any required vehicle maintenance
  • Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training
  • Perform miscellaneous and backup duties job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

Qualifications:
  • Must be at least 18 years old
  • High School Diploma or G.E.D. required
  • Must have a minimum of 2 years of customer service or sales experience in retail, guest services, or administrative support
  • Must have a valid driver's license with no more than 3 moving violations and/or at-fault accidents on driving record within the past 3 years and no drug or alcohol related convictions on driving record within the past 3 years (DUI/DWI).
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

  • Customer Experience Representative

    15 hours ago

    Duluth, Minnesota, United States Enterprise Holdings Full time

    About the RoleEnterprise Holdings is seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Representative. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a seamless rental experience for our customers.Key ResponsibilitiesMeet and greet customers in a...

  • Customer Experience Representative

    2 weeks ago

    Duluth, United States Enterprise Holdings Full time

    Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work.  Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared...

  • Customer Service Representative

    3 weeks ago

    Duluth, United States Taylor Corporation Full time

    Come Work w ith Us! Taylor Corporation is a growing, dynamic company with big plans for the future - and our people. Family owned and proud of it, we power our employees' potential and strive to create opportunity and security for every member of the team. We're passionate about our work, we believe there is always a better way, and we're in this for the...

  • Customer Service Representative

    2 months ago

    Duluth, United States Taylor Corporation Full time

    Come Work with Us! Taylor Corporation is a growing, dynamic company with big plans for the future - and our people. Family owned and proud of it, we power our employees' potential and strive to create opportunity and security for every member of the team. We're passionate about our work, we believe there is always a better way, and we're in this for the...

  • Customer Service Representative

    1 week ago

    Duluth, United States Taylor Corporation Full time

    Come Work with Us! Taylor Corporation is a growing, dynamic company with big plans for the future - and our people. Family owned and proud of it, we power our employees' potential and strive to create opportunity and security for every member of the team. We're passionate about our work, we believe there is always a better way, and we're in this for the...

  • Customer Service Representative

    3 months ago

    Duluth, United States Nth Degree Full time

    ** Customer Service Representative** **Job Category****:** Tradeshow Operations **Requisition Number****:** CITYO001067 Showing 1 location Open Location Duluth, GA 30096, USA Open Location Duluth, GA 30096, USA **Job Details** **Description** Were seeking an energetic Customer Service Representative who is a multi-tasking master. A quick-thinking...

  • Customer Service Representative

    3 months ago

    Duluth, United States US Auto Sales Full time

    **Customer Service Representative** 1855 Satellite Blvd, Duluth, GA 30097, USA Req #142 Tuesday, September 7, 2021 **Position Summary** The Customer Service Representative is responsible for providing high quality customer service to US Auto Servicing consumers. A successful candidate is outgoing and dedicated to ensuring the customer has a great onboarding...

  • Customer Service

    3 months ago

    Duluth, United States US Auto Sales Full time

    **Customer Service - Customer Service Representative** US Auto Sales, 1855 Satellite Blvd, Duluth, Georgia, United States of America Req #115 Monday, August 16, 2021 **Position Summary** The Customer Service Representative is responsible for providing high quality customer service to US Auto Servicing consumers. A successful candidate is outgoing and...

  • Experienced Customer Service Representative

    3 weeks ago

    Duluth, United States Kelly Services, Inc. Full time

    Kelly is hiring a Customer Service Representative to work at a premier company in Duluth, GA. $20 to $22 per hour based on experience 8 am to 5 pm, Monday to Friday Temp to hire opportunity Whats a typical day as a Customer Service Representative? Customer Service Representative, Customer Service, Representative, Processing, Experience, Retail, Staffing,...

  • Customer Service Representative

    3 weeks ago

    Duluth, United States Daughertyappliance Full time

    Job Summary Daugherty Appliance is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy...

  • Customer Service Representative

    3 weeks ago

    Duluth, United States Daugherty Appliance Full time

    Benefits: 401(k) matching Bonus based on performance Employee discounts Health insurance Opportunity for advancement Paid time off Job Summary: Daugherty Appliance is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls....

  • Customer Service Representative

    3 weeks ago

    Duluth, United States Genuine Parts Company Full time

    Summary Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. Job Duties Responds to basic customer inquiries regarding products, provides quotes, and handles order entry. Places customer orders via telephone, fax, email, electronic methods, or walk in...

  • Customer Service Representative

    1 month ago

    Duluth, United States Daugherty Appliance Full time

    Job DescriptionJob DescriptionBenefits:401(k) matchingBonus based on performanceEmployee discountsHealth insuranceOpportunity for advancementPaid time offJob SummaryDaugherty Appliance is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client...

  • Customer Engagement Representative

    2 weeks ago

    Duluth, Minnesota, United States Best Buy Full time

    Customer Experience Specialist (Advisor) - Job OverviewPosition SummaryAs a Customer Experience Specialist, you will play a pivotal role in creating memorable interactions for our customers. This full-time entry-level position offers a range of benefits tailored to your needs and tenure.Benefits Include:Backup childcare servicesTuition assistance for you and...

  • Customer Service Representative

    20 hours ago

    Duluth, Minnesota, United States Chuck Swenson - State Farm Agent Full time

    Job OverviewAs a Customer Relations Representative with Chuck Swenson - State Farm Agent, you will play a vital role in delivering exceptional client experiences that drive business growth. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit for this position.Key ResponsibilitiesEstablish and Maintain...

  • Customer Service Representative

    5 hours ago

    Duluth, Minnesota, United States Primerica Full time

    About This PositionWe are seeking highly skilled Customer Service Representatives to join our Agent Services department at our corporate office in Duluth, Georgia. As a Customer Service Representative, you will play a critical role in delivering exceptional customer service to Primerica term life policyholders and agents.Key ResponsibilitiesAddress verbal...

  • Customer Service Representative

    3 days ago

    Duluth, Minnesota, United States Linden Lab Full time

    Job OverviewWe are seeking a highly skilled and customer-focused Customer Support Representative to join our team at Linden Lab. As a key member of our support team, you will be responsible for providing exceptional service to our residents, resolving issues, and driving customer satisfaction.Key ResponsibilitiesProvide timely and effective support to...

  • Customer Service Representative

    3 months ago

    Duluth, United States U-Haul Full time

    Location: 4723 Miller Trunk Hwy, Hermantown, Minnesota 55811 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Support Representative

    3 weeks ago

    Duluth, United States Linden Lab Full time

    Job DescriptionJob DescriptionCompany SnapshotFounded in 1999, Linden Lab develops platforms that empower people to create, share, and thrive within virtual experiences. In 2003, Linden Lab first launched Second Life, the groundbreaking virtual world enjoyed by millions around the globe, which has since gone on to boast nearly two billion user creations and...

  • Customer Support Representative

    4 weeks ago

    Duluth, United States Linden Lab Full time

    Job DescriptionJob DescriptionCompany SnapshotFounded in 1999, Linden Lab develops platforms that empower people to create, share, and thrive within virtual experiences. In 2003, Linden Lab first launched Second Life, the groundbreaking virtual world enjoyed by millions around the globe, which has since gone on to boast nearly two billion user creations and...