Bilingual Insurance Customer Service
2 months ago
We are an award-winning State Farm agency, servicing Katy, and the Greater Houston area. We have been in Katy for the past 15 years We are growing rapidly, and we are looking to add a Bilingual (Spanish/English) Insurance Customer Service member to our team. This is an in-office position.
If you have great customer service skills and love helping people in a unique office environment, I encourage you to apply. Insurance experience is a definite plus but not mandatory. Candidate must be willing to obtain a Property & Casualty License which the company will pay for.
We are searching for a quick-witted problem solver who wants to truly help our local families with their insurance needs. This is not just a job; it's a career opportunity. We have the latest technology and management systems to streamline your workday, as you will be determining what our clients need and how to help. This position requires attention to detail and critical thinking skills. Our office is known for its high level of customer service, and that is why we are growing
General duties include (but are not limited to):
- Answering phones with a smile
- Taking thorough messages and either executing the task or delegating them to the proper team
- Making changes to existing policies using proprietary internet-based software
- Gathering accurate information so our sales team can quote
- Hold annual policy reviews with clients & explain coverages
- Find & cross-sell bundling opportunities with existing clients
- Process customer policy change requests/endorsements
- Handle all incoming claim calls from customers
- Discuss billing & take payments from customers
- Provide exceptional customer service
- Salary + Unlimited Commission & Bonus Opportunities (Monthly & Yearly)
- Paid time off (vacation and personal/sick days)
- Valuable experience/Paid Training/Licensing
- Growth potential/Opportunity for advancement within my office
- Fluent in Spanish and English
- A Property & Casualty Insurance license is preferred but will train & license the right individual.
- A license must be obtained within 90 days of being onboard
- Possess a genuine willingness to learn, be intuitive and resourceful, and be coachable.
- Possess an upbeat, positive, and enthusiastic attitude.
- Proficiency in multi-tasking, follow-thru, and follow-up is a MUST.
- Strong work ethic and leadership skills
- Driven and goal-oriented individual
- Great Customer Service Skills.
- Life and Health license (must be able to obtain)
- The selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to complete any applicable licensing requirements and training programs successfully. State Farm agents are independent contractors who hire their employees. State Farm agents' employees are not employees of State Farm.
-
Bilingual Insurance Customer Service
3 months ago
Katy, United States Ed Perez - State Farm Agency Full timeJob DescriptionJob DescriptionEd Perez – State Farm Agency, located in Katy, TX, has an immediate opening for a Bilingual Insurance Customer Service Representative. We are looking to hire an experienced property and casualty professional who is licensed, or would be willing to become licensed, for the role of Customer Service Representative. As a State...
-
Katy, Texas, United States Ed Perez - State Farm Agency Full timeJob OverviewEd Perez – State Farm Agency is seeking a dedicated Bilingual Insurance Customer Service Representative. The ideal candidate will possess experience in property and casualty insurance and be willing to obtain the necessary licenses for this role.As a vital member of our agency, you will foster and enhance customer relationships within the...
-
Katy, Texas, United States Ed Perez - State Farm Agency Full timeJob OverviewEd Perez – State Farm Agency is seeking a dedicated Bilingual Insurance Customer Service Representative. This role is ideal for an experienced professional in property and casualty insurance who is either licensed or willing to obtain the necessary licensing.As a member of our agency, you will foster and enhance customer relationships within...
-
Katy, Texas, United States Ed Perez - State Farm Agency Full timePosition OverviewEd Perez – State Farm Agency is seeking a dedicated Bilingual Insurance Customer Service Representative. This role is ideal for an experienced professional in property and casualty insurance who is either licensed or willing to obtain the necessary licenses.As a vital member of our agency, you will foster and enhance customer relationships...
-
Bilingual Customer Service Specialist
2 weeks ago
Katy, United States The Law Offices of Hilda L. Sibrian Full time $15 - $25Job DescriptionJob DescriptionHOUSTON PERSONAL INJURY LAW FIRM SEEKING A BILINGUAL FRONT DESK RECEPTIONIST/LEGAL ASSISTANT The position is for a full-time receptionist/legal assistant to work in personal injury auto claims and client customer service. We are looking for a bright, energetic person who has a positive outlook and who is looking for a stable...
-
Bilingual Customer Service Specialist
1 month ago
Katy, United States Express Employment Professionals Full timeJob DescriptionJob DescriptionWe are seeking a Bilingual Customer Service Specialist to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve...
-
Agency Sales Coordinator
9 hours ago
Katy, Texas, United States Combined Insurance Full timeAbout the RoleCombined Insurance, a leading provider of voluntary benefits, is seeking a highly motivated and bilingual Agency Sales Coordinator to join our team. As a key member of our sales team, you will be responsible for leading a team of independent sales agents and driving sales growth.Key ResponsibilitiesBuild and maintain strong relationships with...
-
Customer Service Representative
3 hours ago
Katy, Texas, United States ADE OYEJOBI - State Farm Agent Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Receptionist - State Farm Agent Team Member. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer inquiries, and coordinating with other agency team members to ensure seamless customer...
-
Agency Sales Coordinator
9 hours ago
Katy, Texas, United States Combined Insurance Full timeAbout the RoleCombined Insurance, a leading provider of voluntary benefits, is seeking a highly motivated and bilingual Agency Sales Coordinator to join our team. As a key member of our sales team, you will be responsible for leading a team of independent sales agents and driving sales growth.Key ResponsibilitiesBuild and maintain strong relationships with...
-
Customer Service Representative
1 day ago
Katy, Texas, United States ADE OYEJOBI - State Farm Agent Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Receptionist - State Farm Agent Team Member. As a key member of our team, you will play a vital role in generating exceptional client experiences that drive the growth of our successful insurance agency.Key ResponsibilitiesEstablish and Maintain Customer...
-
Customer Service Representative
7 hours ago
Katy, Texas, United States ADE OYEJOBI - State Farm Agent Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Receptionist - State Farm Agent Team Member. As a key member of our team, you will play a vital role in generating exceptional client experiences that drive the growth of our successful insurance agency.Key ResponsibilitiesEstablish and Maintain Customer...
-
Katy, Texas, United States Staff My Agency Full timeJoin our esteemed insurance agency, recognized for excellence in customer service. We are expanding our team and seeking a Bilingual (Spanish/English) Insurance Client Support Specialist. This role is based in our office and offers a dynamic work environment. If you possess exceptional customer service abilities and have a passion for assisting individuals,...
-
Licensed Insurance Customer Service
3 months ago
Katy, United States Staff My Agency Full timePosition Overview We are an award-winning State Farm agency, servicing Katy, and the Greater Houston area. We have been in Katy for the past 15 years! We are growing rapidly, and we are looking to add to our team. This is an in-office position. If you have great customer service skills and love helping people in a unique office environment, I encourage you...
-
Remote Licensed Insurance Customer Service
2 months ago
Katy, United States Staff My Agency Full timeSuccessful State Farm Agent is seeking a qualified Licensed Insurance Customer Service Professionals for this remote opportunity. We seek an Insurance licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. An active Property and Casualty insurance license is required for...
-
Commercial Customer Service Representative
4 weeks ago
Katy, United States Geico - Government Employees Insurance Company Full timeCustomer Service Representative Katy, TX - Salary: $20.50 per hour / $41,307.50 annually. When you grow, GEICO grows. And if youre the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow Customer Service, Customer Service Representative, Commercial, Representative, Retail, Insurance
-
Bilingual Administrative Coordinator
6 hours ago
Katy, Texas, United States Automation Personnel Services Full timeBilingual Administrative CoordinatorAutomation Personnel Services is seeking a dedicated Bilingual Administrative Coordinator fluent in Mandarin and English. This role is based in the Southwest area of Houston, Texas, and involves various office support functions. The ideal candidate will be responsible for data management, responding to phone inquiries, and...
-
Customer Service Representative
3 months ago
Katy, United States Scott McDowell - State Farm Agent Full timeJob DescriptionJob DescriptionBenefits:Competitive salaryOpportunity for advancementPaid time offTraining & developmentROLE DESCRIPTION:As a Bilingual customer service representative with Scott McDowell State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to...
-
Bilingual Administrative Coordinator
5 hours ago
Katy, Texas, United States Automation Personnel Services Full timeBilingual Administrative CoordinatorAutomation Personnel Services is seeking a dedicated Bilingual Administrative Coordinator proficient in Mandarin and English. This role is essential for supporting various office functions in a dynamic environment. Responsibilities include data management, telephone communication, and providing exceptional customer...
-
Bilingual Administrative Coordinator
10 hours ago
Katy, Texas, United States Automation Personnel Services Full timeBilingual Administrative CoordinatorAutomation Personnel Services is seeking a dedicated Bilingual Administrative Coordinator proficient in Mandarin and English. This role involves managing data entry tasks, handling phone communications, and providing exceptional customer service. Responsibilities may vary according to the needs of the office environment....
-
Bilingual Administrative Coordinator
5 days ago
Katy, Texas, United States Automation Personnel Services Full timeBilingual Administrative CoordinatorAutomation Personnel Services is seeking a dedicated Bilingual Administrative Coordinator fluent in Mandarin and English. This role is essential for providing administrative support in a dynamic office environment. The ideal candidate will be responsible for data management, handling phone inquiries, and delivering...