Current jobs related to Guest Service Representative - Sacramento - Marriott International Inc

  • Guest Services Cleaning Associate

    2 weeks ago

    Sacramento, California, United States Service Companies Full time

    Position Title: Public Area Maintenance SpecialistCompany Overview: The Service Companies is a leading provider of comprehensive managed services, staffing solutions, and specialized engineering services tailored for the hospitality, gaming, and facility management sectors. We pride ourselves on delivering exceptional service to a diverse clientele across...

  • Security and Guest Services Representative

    2 days ago

    Sacramento, California, United States WSManagement Inc Full time

    Job Summary:As a Security Officer with WSManagement Inc, you will play a vital role in maintaining the safety and security of our hotel and its property. Your primary responsibility will be to ensure the well-being and security of our guests and their personal belongings. You will provide exceptional guest services while upholding all company policies and...

  • Guest Services Operations Manager

    1 week ago

    Sacramento, California, United States G&B HOTEL EMPLOYEE LEASING LLC Full time

    Reports To: General ManagerSupervises: Guest Services Representatives, Night Audit Team.Job Purpose: To ensure the delivery of exceptional service quality to guests by overseeing the Front Office operations and guest accounting, thereby upholding established operational standards and enhancing the profitability of the hotel.Job Responsibilities:Oversee Front...

  • Guest Services Operations Manager

    1 week ago

    Sacramento, California, United States Dimension Hospitality Full time

    Job Type: Full-time Position Overview:Reports To: General Manager Supervises: Guest Services Representatives, Night Audit Team. Objective: To ensure exceptional service quality for guests by overseeing the operational aspects of the Front Office and guest accounting, thereby upholding established standards and optimizing hotel profitability.Key...

  • Guest Services Operations Supervisor

    1 week ago

    Sacramento, California, United States Dimension Hospitality LLC Full time

    Position Title:Guest Services Operations SupervisorDepartment:RoomsCompany:Dimension Hospitality LLCReports To:General Manager, Director of Rooms, Assistant General ManagerSupervises:Reservations, Guest Services Representatives, PBX Operators, Bell Staff, Concierge, Night Audit Team.Job Objective:The primary goal of this role is to ensure exceptional service...

  • Client Service Representative

    4 weeks ago

    Sacramento, United States Corporation Service Company Full time

    Client Service Representative Sacramento, CA (Onsite) Monday - Friday, 9:00 am-6:00 pm Are you passionate about delivering exceptional service? Us too. Were hiring a Client Service Representative for our Corporate team. Youll work directly with our Client Service, Representative, Customer Service, Business, Retail, Business Services, Skills, Client

  • Customer Service Representative

    2 months ago

    Sacramento, United States Legends Full time

    The Role The Customer Service Representative will report directly to the Customer Service Manager while working closely with the other Customer Service Representatives, Concessions, Merchandise and Premium Services department managers. Representatives are expected to be the role model of excellence for all other staff throughout the stadium. In addition, it...

  • Customer Service Representative

    1 month ago

    Sacramento, United States teamworkonline Full time

    The RoleThe Customer Service Representative will report directly to the Customer Service Manager while working closely with the other Customer Service Representatives, Concessions, Merchandise and Premium Services department managers. Representatives are expected to be the role model of excellence for all other staff throughout the stadium. In addition, it...

  • Customer Service Representative

    4 weeks ago

    Sacramento, California, United States teamworkonline Full time

    The RoleThe Customer Service Representative will report directly to the Customer Service Manager while working closely with the other Customer Service Representatives, Concessions, Merchandise and Premium Services department managers. Representatives are expected to be the role model of excellence for all other staff throughout the stadium. In addition, it...

  • Guest Service Agent

    1 month ago

    Sacramento, California, United States Westin Sacramento Full time

    Guest Service Agent Opportunity:Welcome guests with a friendly and courteous attitude in accordance with hotel standards. Responsibilities include registering guests, handling payments, making reservations, and resolving guest complaints promptly. Uphold sustainability guidelines and practice safe work habits. Previous customer service experience or...

  • Guest Services Associate

    2 days ago

    Sacramento, California, United States Hyatt Hotels Full time

    Job Summary:We are seeking a skilled Transportation Coordinator to join our team at Hyatt Hotels. As a key member of our Guest Services team, you will be responsible for ensuring the safe and efficient transportation of our guests to local attractions within a close radius to the hotel.Key Responsibilities:Transport guests to local attractions in a safe and...

  • Airport Guest Service Agent

    2 months ago

    Sacramento, United States Hawaiian Airlines Full time

    Title Airport Guest Service Agent Description **Interview Schedule** The interview process consists of the following: - A 20-minute telephone interview - A 60-minute group video interview - A 30-minute in-person final interview Travel to/from the interviews and any subsequent relocation expense are the responsibility of the candidate. Candidates...

  • Guest Service Agent

    7 days ago

    Sacramento, United States The Westin Sacramento Full time

    Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and assign...

  • Guest Service Agent

    2 months ago

    Sacramento, United States The Westin Sacramento Full time

    Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and...

  • Guest Services Associate

    2 days ago

    Sacramento, California, United States Ace Parking Full time

    **Job Summary**We are seeking a highly motivated and customer-focused individual to join our team as a Parking Attendant at Ace Parking. As a key member of our operations team, you will be responsible for providing exceptional guest services and ensuring a seamless parking experience for our clients.**Key Responsibilities:**Provide warm and welcoming...

  • Guest Reception Specialist

    1 week ago

    Sacramento, California, United States J & A Food Service, Inc Full time

    Join Our Dynamic TeamWe are seeking a personable and detail-oriented individual to become a part of our restaurant team as a Guest Reception Specialist. In this role, you will be the first point of contact for our patrons, responsible for welcoming and seating them, managing the flow of guests, and supporting our service staff.Key Responsibilities:Greet...

  • Client Service Representative

    2 weeks ago

    Sacramento, United States Corporation Service Company Full time

    Job DescriptionClient Service Representative Sacramento, CA (Onsite) Monday - Friday, 9:00am-6:00pm Are you passionate about delivering exceptional service? Us too. We're hiring a Client Service Representative for our Corporate team. You'll work directly with our customers (other companies) and teams at CSC to provide solutions that help their business run...

  • Front Desk/Guest Services Agent

    3 weeks ago

    Sacramento, United States The Kimpton Hotel & Restaurant Group, LLC Full time

    What You'll Do The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service at the Front Desk all the while providing outstanding service to our guests along the way. You'll act as an advocate for th Guest Service, Front Desk, Agent, Guest, Operations, Hotel

  • Customer Service Representative 11am-8pm

    2 months ago

    Sacramento, United States Corporation Service Company Full time

    Job DescriptionCustomer Service RepresentativeOn-Site Sacramento, CAMonday - Friday, 11am-8pm If you've worked in the retail, hospitality, or restaurant industries, you know what it takes to keep customers happy and satisfied. The skills developed in those settings are can be easily transferred to make a difference in CSC's professional business-to-business...

  • Guest Service Associate

    2 months ago

    West Sacramento, United States Wax Center Partners Full time

    Does the idea of earning unlimited commission plus a generous bonus drive you to want to succeed?Are you looking to put your talent for sales and love of the beauty industry to good use?Do you thrive in a fast-paced, results-driven team environment?If so, WE'VE GOT YOUR NEXT GREAT CAREER OPPORTUNITY! We are a dynamic professional salon service committed to...

Guest Service Representative

2 months ago

Sacramento, United States Marriott International Inc Full time
Job Number 24130189
Job Category Rooms & Guest Services Operations
Location Sheraton Grand Sacramento Hotel, 1230 J Street, Sacramento, California, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up on any outstanding requests or problems from the previous day and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

The pay range for this position is $19.60 to $19.60 per hour and offers health care benefits, retirement benefits, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

When you join the Sheraton family, you become a member of its global community. Weve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If youre a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be The Worlds Gathering Place. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.