Patient Services Coordinator

1 month ago

Bellingham, United States Western Washington University Full time

Position Title: Patient Services Coordinator About the University: Western Washington University, with over 15,000 students in seven colleges and the graduate school, is nationally recognized for its educational programs, students, and faculty. The campus is located in Bellingham, Washington, a coastal community of 90,000 overlooking Bellingham Bay, the San Juan Islands, and the North Cascades Mountain range. The city lies 90 miles north of Seattle and 60 miles south of Vancouver, British Columbia. Western has additional sites in Anacortes, Bremerton, Everett, Port Angeles, and Poulsbo. Western is recognized nationally for its successes, such as being named one of the top public master's-granting institutions in the Pacific Northwest for 25 years in a row by U.S. News & World Report. Western Washington University is committed to achieving excellence through advancing inclusive success, increasing our Washington impact, and focusing on transformational education grounded in the liberal arts and sciences and based on innovative scholarship, research, and creative activity. Western's greatest strength is the outstanding students, faculty, staff, and alumni/ae who make up its community. Western supports an inclusive governance structure for all and provides a learning and working environment in which everyone can thrive. About the Department: The Student Health Center supports Western's mission, which states that together with our students, staff, and faculty, we are committed to making a positive impact in the state and the world with a shared focus on academic excellence and inclusive achievement. We encourage applications from women, people of color, people with disabilities, veterans, and other candidates from underrepresented backgrounds and with diverse experiences interested in this opportunity. About the Position: The Patient Services Coordinator performs clerical and patient service tasks at the front desk of University Health Services and provides customer service for a diverse population of university-age patients in a university setting. They coordinate all operational support functions in a patient care area such as overseeing the environmental conditions of the office and patient waiting areas, coordinating non-medical equipment repairs, inventorying, and ordering supplies, assisting in the orientation of new staff to clerical procedures. This is a 9-month cyclic position. Required Qualifications: High School Diploma or equivalent and two consecutive years of medical office experience Strong written and speaking communication skills Ability to prioritize and multi-task in a dynamic work environment Experience performing complex scheduling Understanding and experience working within FERPA and/or HIPAA requirements Experience using an electronic medical record Demonstrated ability to advance equity and support the development of students who are disabled, BIPOC, and LGBTQ+, including students who hold multiple marginalized identities. Ability to work successfully with and support a diverse staff, and a strong commitment to creating an inclusive environment for staff and students. A strong commitment to creating a culturally responsive environment for staff and students, the delivery of programs that support diversity objectives, and the development of cultural engagement and responsiveness skills Preferred Qualifications: Work experience in an Urgent Care, Family Practice, or Higher Education Medical Clinic Current Certified Medical Assistant Knowledge of anatomy, physiology, pharmacology, and medical terminology Knowledge and experience using CPT and ICD-10 coding for insurance billing Basic accounting/inventory knowledge and experience Fluency in more than one language - medical interpretation skills not required for consideration Record of commitment to advancing access, diversity, equity, and inclusion efforts in higher education and/or the workplace setting Ability to identify and collaborate to remove inequities, barriers to access, and forms of oppression that may be present in the programming or services related to this position Experience delivering services to students who hold marginalized identities, such as Latine and Black students, disabled students, and/or LGBTQ+ students. Conditions of Employment: Successful fit testing and the ability to wear a N95 mask for several hours. Maintenance of tetanus, pertussis, influenza & COVID vaccination. Proof of measles, mumps, rubella, hep B, and varicella immunity. All employees must comply with our Immunization policies. Salary: $3,523 - $4,694/month depending on qualifications and experience. Application Instructions: Application materials should include a cover letter and address your experience related to the position responsibilities and the required and preferred qualifications. Closing Date Notes: Application review begins July 29, 2024; the position is open until filled. Western Washington University (WWU) is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff. Inquiries may be directed to the Office of Civil Rights and Title IX Compliance. #J-18808-Ljbffr

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