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Customer Service Representative

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Elkhart, United States Aztec Full time

Do you want to be part of a team that aspires to improve the quality of life for others? Are you interested in efficient manufacturing processes that promote sustainability? Do you feel a sense of accomplishment in a job well done? At Carpenter Co., we challenge our employees to learn from and inspire one another – all levels of the company collaborate, communicate and constantly improve to achieve shared success. If that sounds like an environment in which you will thrive, Carpenter Co. could be a great fit for you Carpenter Co. has an exciting career opportunity available for a Customer Service Representative , at our manufacturing plant in Elkhart, IN. This position is responsible for providing customer service to our internal and external customers. Must be able to work in a fast paced environment and adapt to changes very quickly. Responsibilities Include: Provide internal and external customer service to customers, remote sales team, plant personnel, and other departments within the company Input and verify orders, price, and shipping information within the SAP system Coordinate between manufacturing and customers to resolve order issues Update and maintain customer information within our database Generate daily reports to provide status updates Complete invoicing and related billing tasks Assist other team members within the Customer Service Department, as needed Minimum Requirements: Minimum of a High School Diploma or GED equivalent required, some college preferred 1+ years of customer service experience in an office environment supporting internal and external customers Intermediate computer skills including Microsoft Outlook, Word and Excel required SAP experience preferred Experience with importing and exporting is preferred Excellent communication skills Able to physically move about the manufacturing plant at a quick pace. No phone calls or agencies, please. Carpenter Co. is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, sex, national origin, or other legally protected characteristic. Drug Testing Required. #J-18808-Ljbffr