Customer Service Representative
3 days ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at J. B Poindexter & Co. Inc. in Elkhart, IN, USA.
Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service, processing orders, and resolving customer issues in a timely and professional manner.
Key Responsibilities:- Answer customer calls and respond to customer inquiries in a timely and professional manner.
- Process orders and resolve customer issues in a timely and efficient manner.
- Provide product information and make recommendations to customers as needed.
- Work effectively in a team environment to achieve sales and customer satisfaction goals.
- Develop and maintain strong relationships with customers to drive repeat business and customer loyalty.
- High school diploma or equivalent required; bachelor's degree or college equivalent a plus.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Strong problem-solving skills and attention to detail.
- Proficient in Microsoft Office and related software packages.
We offer a competitive hourly rate, a comprehensive benefits package, and opportunities for professional growth and development.
Join our team and become a part of a dynamic and customer-focused organization that values excellence and innovation.
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