Customer Service Representative

3 days ago


Elkhart, Indiana, United States J. B Poindexter & Co. Inc Full time
Job Title: Customer Service Representative

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at J. B Poindexter & Co. Inc. in Elkhart, IN, USA.

Job Summary:

The Customer Service Representative will be responsible for providing exceptional customer service, processing orders, and resolving customer issues in a timely and professional manner.

Key Responsibilities:
  • Answer customer calls and respond to customer inquiries in a timely and professional manner.
  • Process orders and resolve customer issues in a timely and efficient manner.
  • Provide product information and make recommendations to customers as needed.
  • Work effectively in a team environment to achieve sales and customer satisfaction goals.
  • Develop and maintain strong relationships with customers to drive repeat business and customer loyalty.
Requirements:
  • High school diploma or equivalent required; bachelor's degree or college equivalent a plus.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Strong problem-solving skills and attention to detail.
  • Proficient in Microsoft Office and related software packages.
What We Offer:

We offer a competitive hourly rate, a comprehensive benefits package, and opportunities for professional growth and development.

Join our team and become a part of a dynamic and customer-focused organization that values excellence and innovation.



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