Rental Representative
4 months ago
Overview:
This position serves as an outside Rental Representative for Hills Machinery Company. This position handles transactions for customers over the phone and in person. The Rental representative plays a critical role in ensuring customer satisfaction and maximizing machine utilization within the designated trade area.
Responsibilities:
- Supports and builds strong relationships with co-workers to include Outside Sales Team and Product Support Staff.
- Builds strong relationships with customers focusing on long term mutual growth and being a dependable partner.
- Rent equipment or arrange for provision of service to customer.
- Perform daily, weekly, and monthly checks.
- Prepare rental forms and contracts; obtain customer signature and other information as required.
- Maintain daily and monthly contract file.
- Compute charges based on rental or service rate.
- Explain rental fees and provide information about rented items, such as basic operation or description.
- Collect deposit or payment or record credit charges by maintaining customer charge file daily and balancing daily sales receipts.
- Answer telephone and receive orders by phone; maintain required phone logs.
- Recommend items to customers that meet their needs. Discuss customer needs, suggesting and recommending the most suitable and safe equipment for the application.
- Promote add-on rental equipment for appropriate application.
Act as a resource of information to customers concerning related equipment and services available in the local market area. - Ask questions about delivery conditions such as dock heights, narrow streets, etc.; notify customers immediately if there are any delivery delays.
- Achieve rental operational goals including Hills Machinery Company, invoice accuracy, assigned training Benchmarks - Hills Machinery Company Goals, Invoice accuracy, complete assigned training.
- Reserve items for requested time and maintain rental reservation list.
- Update/call overdue list daily and alert supervisor of overdue contracts.
- Resolve customer problems and invoicing problems.
- Keep current on knowledge of competitive pricing and trends.
- Adhere to all company policies, procedures, rules, and regulations in written or verbal form.
- Comply with government safety requirements and other regulations, as well as store security and report safety violations to supervisor.
Qualifications:
- High school diploma required; college degree preferred.
- 5 years of previous rental experience preferred. Demonstrated knowledge coupled with relevant work experience will be considered.
- Positive, solutions-oriented mindset coupled with strong time management and organizational skills.
- Excellent verbal/written and interpersonal communication skills.
- Ability to work with all levels of employees, management, and customers in a positive, professional and effective way.
- Knowledge of equipment, basic mechanics, and the local market preferred.
- Proficiency with Microsoft Office. Ability to use in-house computer systems - with training.
- Must understand and be able to effectively communicate equipment applications and key performance specifications.
- Strong creativity and problem-solving skills.
- Strong understanding of usage and application of all rental equipment and services offered.
- Must recognize the difference between similar products and the advantages/disadvantages of applications.
- Must have working knowledge of construction phases to properly advise on applications.
- Must possess sales and customer relation skills. Strong oral and written communication skills are essential to the success of this position.
- High energy, excellent self-motivation, and work ethic.
- Possess an unwavering commitment to service excellence.
- The physical environment requires the employee to work primarily outside sales in heat/cold, wet/humid, and dry/arid conditions.
- Position requires employee to be physically present on job site.
- Required to use personal protective equipment to prevent exposure to injury and/or hazardous materials.
- Job requires standing, stooping, squatting, pushing, pulling, twisting, turning, lifting.
- Seeing, reading, and writing to complete job responsibilities.
- Use of computer and other forms of technology to complete job responsibilities.
-
Rental Equipment Specialist
3 weeks ago
Fall River Mills, California, United States Hills Machinery Company Full timeAbout the RoleThis position serves as an outside Rental Representative for Hills Machinery Company, handling transactions with customers over the phone and in person. The Rental Representative plays a critical role in ensuring customer satisfaction and maximizing machine utilization within the designated trade area.Key ResponsibilitiesBuild Strong...
-
Rental Equipment Specialist
2 weeks ago
Fall River Mills, California, United States Hills Machinery Company Full timeAbout the RoleWe are seeking a highly skilled Rental Representative to join our team at Hills Machinery Company. As a key member of our outside sales team, you will be responsible for handling transactions with customers over the phone and in person, ensuring customer satisfaction and maximizing machine utilization within our designated trade area.Key...
-
Machinery Sales Representative
3 weeks ago
Fall River Mills, California, United States Hills Machinery Company Full timeJob SummaryWe are seeking a highly skilled and experienced Rental Representative to join our team at Hills Machinery Company. As a key member of our sales team, you will be responsible for handling transactions with customers, building strong relationships, and ensuring customer satisfaction.Key ResponsibilitiesCustomer Relationship Building: Develop and...
-
Sales Representative
2 weeks ago
Owings Mills, Maryland, United States Kelly Generator & Equipment Full time{"h1": "Inside Sales Representative", "p": "We are seeking a highly skilled Inside Sales Representative to join our Rental Sales team at Kelly Generator & Equipment in Southern Maryland. As an Inside Sales Representative, you will work closely with our Outside Sales Representatives to gain industry knowledge and technical expertise in power generation...
-
Customer Service Representative
2 weeks ago
Fall River, Massachusetts, United States U-Haul Full timeCustomer Service RepresentativeU-Haul is seeking a skilled and friendly Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Responsibilities:Assist customers with U-Haul products...
-
Customer Service Representative
2 weeks ago
Toms River, United States U-Haul Full timeLocation: 2180 Rte 9, Toms River, New Jersey 08755 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...
-
Sales Representative for Territory Management
3 weeks ago
Aston Mills, United States Yard Truck Specialists Full timeJob OverviewYard Truck Specialists stands as the leading dealership for spotter trucks and terminal tractors across the nation. With a robust presence in the industry, we specialize in the sale, rental, service, and refurbishment of jockey trucks, supported by an extensive fleet and unparalleled parts inventory.We are currently looking for a Territory Sales...
-
Customer Service Representative
4 months ago
Toms River, United States U-Haul Full timeLocation: 2180 Rte 9, Toms River, New Jersey 08755 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...
-
Customer Service Representative
4 months ago
Little River, United States U-Haul Full timeLocation: 3195 Hwy 9 E, Little River, South Carolina 29566 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
-
Customer Service Representative
1 month ago
Fall River, United States U-Haul Full timeLocation: 1030 Pleasant St, Fall River, Massachusetts 02723 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
-
Territory Sales Representative
4 weeks ago
Aston Mills, United States Yard Truck Specialists Full timeJob DescriptionJob DescriptionYard Truck Specialists is the nation’s premier dealership for spotter trucks and terminal tractors. Headquartered in Philadelphia with additional locations in Harrisburg and Pittsburgh, we sell, rent, service, and rebuild more jockey trucks than anyone, anywhere, because we are backed by the largest truck fleet, the biggest...
-
Sales Support Specialist
4 weeks ago
Owings Mills, Maryland, United States Kelly Generator & Equipment Full timeKelly Generator & Equipment is seeking dedicated Inside Sales Representatives to enhance our Rental Sales division. These professionals will collaborate closely with our Outside Sales Representatives to develop industry insights and technical proficiency regarding power generation specifications and territory oversight.Key Responsibilities:Assist outside...
-
Sales Support Specialist
4 weeks ago
Owings Mills, Maryland, United States Kelly Generator & Equipment Full timeKelly Generator & Equipment is seeking skilled Inside Sales Representatives to enhance our Rental Sales division. These professionals will collaborate closely with our Outside Sales Representatives to develop a comprehensive understanding of industry standards and effective territory management.Key Responsibilities:Assist outside sales representatives by...
-
Sales Support Specialist
4 weeks ago
Owings Mills, Maryland, United States Kelly Generator & Equipment Full timeKelly Generator & Equipment is seeking motivated Inside Sales Representatives to enhance our Rental Sales division. These professionals will collaborate closely with our Outside Sales Representatives to develop industry knowledge and technical skills related to power generation specifications and territory management.Key Responsibilities:Assist outside sales...
-
Customer Service Representative
3 weeks ago
Boy River, Minnesota, United States Skyline Innovations Full time**About Skyline Innovations**Skyline Innovations is a leading provider of innovative solutions for the modern business landscape. Our team of experts is dedicated to delivering exceptional customer experiences through tailored support services.**Job Summary**We are seeking a highly skilled and motivated Service Advisor to join our team in Munich. As a...
-
Client Services Representative
1 month ago
Glen Mills, United States David Dodge Llc Full timeJob DescriptionJob DescriptionDavid Chrysler Dodge Jeep RAM is a family-owned and operated dealership that serves the Glen Mills, Pennsylvania community. We pride ourselves on the culture we've created for our employees. If you have an interest in a new career in Customer Service and would like to work with people who care about their customers then we...
-
Leasing Consultant
2 days ago
Owings Mills, United States David S. Brown Enterprises, Ltd Full timePosition SummaryAssists in general administration and all related functions for the property. Responsible for conducting rental inquiries. Acts as a liaison between manager and maintenance department by coordinating resident requested service. Answers phone, greets visitors and channels inquiries to appropriate staff members. Must have working knowledge of...
-
Field Sales Executive
3 weeks ago
Aston Mills, United States Yard Truck Specialists Full timeJob OverviewYard Truck Specialists stands as the leading dealership for spotter trucks and terminal tractors across the nation. With a strong presence in the industry, we excel in selling, renting, servicing, and refurbishing more jockey trucks than any competitor, supported by the largest fleet and extensive parts inventory available.We are currently...
-
Field Sales Executive
4 weeks ago
Aston Mills, United States Yard Truck Specialists Full timeJob OverviewYard Truck Specialists stands as the leading dealership for spotter trucks and terminal tractors across the nation. With our headquarters in Philadelphia and additional branches in Harrisburg and Pittsburgh, we excel in selling, renting, servicing, and refurbishing more jockey trucks than any competitor, thanks to our extensive truck fleet, vast...
-
Pharmacy Technician II Research Coordinator
3 days ago
Elk Mills, Maryland, United States ChristianaCare Full timeJob Title: Pharmacy Technician II Research CoordinatorChristianaCare is seeking a highly skilled Pharmacy Technician II Research Coordinator to join our team in Elk Mills, Maryland.Job Summary:The Pharmacy Technician II Research Coordinator will assist the pharmacist assigned to Investigational Drug Services research activities at ChristianaCare, which...