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Director of Operations

4 months ago

Portland, United States Amerivet Services LLC Full time

Join a world-class team of veterinary management professionals.

AmeriVet Veterinary Partners Management is seeking a Director of Operations to support our Oregon, Washington and Alaska practices. This is a leadership and support position for our growing family of veterinary practices in the Pacific Northwest Region.

About Us:

AmeriVet Partners Management, Inc. is a growing, national network of veterinary practices who have joined forces with a focus on growth and profitability. Our mission is to partner with ethical and high-quality practices across America and assist in their growth and development.

The Role:

Operations Directors work closely with our Partners, Associate DVMs, and Practice Managers to ensure the smooth operation of our partner hospitals, maximize client satisfaction, promote pet health, build positive sustainable cultures within our hospitals, and deliver solid financial results for our partners and investors.

We strive to be the partner of choice, provider of choice, employer of choice, and investment of choice. The Director of Operations is an integral part of that mission. This role requires a minimum of 50% travel, with occasional overnight stays.

Requirements:

•Enthusiastic and positive

•An animal lover who understands the empathy required to serve other animal lovers

•A strong leader who can influence people to follow good policies and procedures

•A great communicator, both when dealing with Partners, Veterinarians and Support Staff

•A solid negotiator who can represent Amerivet with confidence

•An experienced people manager, who has taken employees through the entire employment process; new hire training, mentoring, and separation

•A leader with a coaching and development mindset who will inspire excellence and accountability

•A client service professional, who can motivate a staff to put patients and clients first at all times

•Adaptable and flexible-open to the great variety of practices and approaches in our portfolio

•Multi-tasker, someone who can manage their time well while managing multiple projects and initiatives

A successful Director of Operations is accountable for:

•The operational performance of the practices in your region

•Implementing initiatives to improve practice performance

•Successfully onboarding new practices as they join your region

•Supporting the practice to ensure they achieve their financial goals

Qualifications:

•A Bachelor's degree in business, operations management, or related field

•A background in Veterinary management preferred. CVPM highly preferred

•Proven skills in managing to a budget and adjusting operations to P&L as needed

•Experience leading a growing business with multiple locations

•Residing in the region or willingness to relocate

•Bilingual candidates are appreciated

At AmeriVet, your well-being, your loved ones, and your future are our top priorities. This commitment is reflected in the comprehensive range of benefits we offer, including:

•Comprehensive medical, dental, and vision insurance
•401(k) matching
•Generous holidays and paid time off
•Career development programs
•Robust health and wellness initiatives
•Employee referral bonus programs and much more

AmeriVet takes pride in embracing the uniqueness and diversity that every team member, pet owner, and pet brings to our community. Our unwavering dedication revolves around nurturing a culture of diversity, equity, and inclusion, where each team member not only feels a strong sense of belonging, but is also empowered to thrive.