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Customer Service Representative

2 months ago

Byron Center, Michigan, United States U-Haul Full time
Customer Service Representative

U-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring that customers receive the help they need, and maintaining our equipment to the highest standards.

Responsibilities:
  • Assist customers with U-Haul products and services
  • Use U-Scan technology to manage rentals and inventory
  • Move and hook up U-Haul trucks and trailers
  • Clean and inspect equipment on the lot
  • Answer questions and educate customers about products and services
  • Prepare rental invoices and accept equipment returned from rental
  • Install hitches and trailer wiring
  • Fulfill other duties as assigned
Requirements:
  • Valid driver's license and good driving record
  • High school diploma or equivalent
Work Environment:

The work involves moderate risks or discomforts, requiring special safety precautions. You may be required to use protective clothing or gear. The work requires some physical exertion, including long periods of standing, moving around, and lifting equipment weighing at least 50 pounds.

U-Haul is an equal opportunity employer and welcomes applicants from diverse backgrounds. We offer a range of benefits, including career stability, opportunities for advancement, and a comprehensive benefits package. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.