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Bilingual French/Eng Customer Service Rep

1 month ago


Rocky Hill, United States Global Channel Management Full time

Bilingual French/English Customer Service Representative needs 2+ years experience. Requirements: Technical or mechanical aptitude/Hands-on experience preferred. Strong oral and written communication skills are essential. Proficiency in French. Strong customer-related communications and interpersonal skills necessary. Proficient at navigating Microsoft Office and web-based programs. Good home internet connection. Bachelor's Degree in a technical field or College Degree in Trades. Duties: Provide customers, distribution partners, and sales reps with technical support on our adhesives products and solutions through our technical helpline. Provide timely support for technical inquiries via phone, email, and web chat. Visualize mechanical situations and work with customers to determine the best products to use, while identifying potential leads. #J-18808-Ljbffr