We have other current jobs related to this field that you can find below
-
Senior Cash Register Supervisor
6 days ago
Des Moines, Iowa, United States The Salvation Army USA Central Territory Full timeAbout the Organization:The Salvation Army, a prominent global entity, plays a vital role within the international Christian community. Its foundation is deeply rooted in biblical teachings, driven by a commitment to compassion and service. The primary mission is to disseminate the teachings of Jesus Christ while addressing human needs impartially. Position...
-
Lead Retail Operations Manager
6 days ago
Des Moines, Iowa, United States CBD Kratom Full timeAt CBD Kratom, we take pride in our commitment to diversity and inclusion, ensuring that every facet of our operations reflects these values. We are dedicated to hiring and advancing talent from various backgrounds, creating an environment that promotes collaboration and growth.Are you a seasoned retail professional with a passion for the dynamic cannabis...
-
Vendor Operations Manager
6 days ago
Des Moines, Iowa, United States Co-op Solutions Full timePosition Overview We are looking for a skilled Vendor Operations Manager to oversee our Dispute Operations. This role is essential for enhancing efficiency, ensuring quality, and improving customer satisfaction, which are vital for the success of Dispute Operations. The incumbent will cultivate robust relationships with vendors and manage vendor-related...
-
Senior Cash Handling Specialist
5 days ago
Des Moines, Iowa, United States The Salvation Army in the Midwest Full timePosition Overview: The Lead Cashier plays a vital role in supporting the management team by overseeing various operational functions that contribute to the overall success of the establishment.Key Responsibilities:Facilitate product sales and inventory acquisitionEnsure the store is well-maintained and visually appealingFoster and nurture customer...
-
Commercial Litigation Associate
5 days ago
Des Moines, Iowa, United States Digby Group Full timeAbout Digby Group:We are looking for a skilled and motivated Associate to become part of our Business Litigation practice at a leading international law firm. This position offers a remarkable chance to participate in various stages of commercial, civil, and business litigation, serving a distinguished national and international clientele. As an Associate,...
-
Operations Supervisor
6 days ago
Des Moines, Iowa, United States Genesis HealthCare Full timeOperations Supervisor RoleGenesis HealthCare is seeking a committed and skilled Operations Supervisor to become part of our organization. In this role, you will be tasked with managing the daily functions of the Reception and Customer Service areas. This encompasses recruiting, scheduling, and training new personnel to guarantee that outstanding customer...
-
Director of Finance and Business Operations
3 weeks ago
Des Moines, United States Trilix Full timeDirector of Finance and Business Operations Job Description Are you a strategic thinker with a passion for financial management and operational excellence? Trilix is seeking a dynamic Director of Finance and Business Operations to be a key player in our organization's success. If you are looking to make a significant impact, drive growth, and lead a...
-
Director of Finance and Business Operations
3 weeks ago
Des Moines, United States Trilix Full timeDirector of Finance and Business Operations Job Description Are you a strategic thinker with a passion for financial management and operational excellence? Trilix is seeking a dynamic Director of Finance and Business Operations to be a key player in our organization's success. If you are looking to make a significant impact, drive growth, and lead a...
-
Director of Finance and Business Operations
4 weeks ago
Des Moines, United States Trilix Full timeAre you a strategic thinker with a passion for financial management and operational excellence? Trilix is seeking a dynamic Director of Finance and Business Operations to be a key player in our organization's success. If you are looking to make a significant impact, drive growth, and lead a dedicated team, this opportunity is for you.About Us:At Trilix, we...
-
Director of Finance and Business Operations
4 weeks ago
Des Moines, United States Trilix Full timeAre you a strategic thinker with a passion for financial management and operational excellence? Trilix is seeking a dynamic Director of Finance and Business Operations to be a key player in our organization's success. If you are looking to make a significant impact, drive growth, and lead a dedicated team, this opportunity is for you.About Us:At Trilix, we...
-
Lead Financial Analyst
6 days ago
Des Moines, Iowa, United States Air Comfort Corporation Full timeJoin Air Comfort Corporation as a Senior Financial Specialist We are a progressive organization committed to excellence in financial oversight and innovation. The Senior Financial Specialist will be instrumental in assisting the Controller with the management of our financial operations across various entities. This role presents a remarkable opportunity to...
-
Night Retail Operations Supervisor
8 hours ago
Des Moines, Iowa, United States Runway One LLC Full timeAbout Runway One LLC Runway One LLC is seeking a dedicated and experienced Night Lead to oversee our retail operations during evening hours. The ideal candidate will possess strong leadership skills, a passion for customer service, and a proven track record in driving sales and achieving operational excellence. Responsibilities Lead and motivate a team of...
-
Lead Systems Operations Engineer
6 days ago
Des Moines, Iowa, United States WELLS FARGO BANK Full timeAbout this Position:Wells Fargo is seeking a Senior Systems Operations Engineer (Major Problem Management) as part of the Technology Major Incident and Problem Management (TMIPM) team. This role is crucial for facilitating root cause analysis (RCA) for significant incidents across the organization through thorough investigative analysis of major occurrences...
-
Operational Excellence
3 weeks ago
Des Moines, United States Wells Fargo Full timeLead the strategy and resolution of highly complex transformation initiatives and unique challenges related to Business Execution that require strong analytical skills, extensive knowledge of Business Execution, and understanding of business, deliver Business, Consultant, Lead, Operation, Excel, Leadership, Business Services
-
Travel Nurse RN
15 hours ago
Des Moines, Iowa, United States Epic Travel Staffing Full timeJob DetailsEpic Travel Staffing is seeking a skilled travel nurse to fill a position in a fast-paced Operating Room environment.Job RequirementsSpecialty: Operating RoomDiscipline: RNShift: 12 hours, daysEmployment Type: TravelHours per week: 36Duration: 13 weeksJob ResponsibilitiesProvide top-notch care to patients in needWork with a talented team of...
-
Des Moines, Iowa, United States Trilix Full timeVice President of Financial Strategy and Operations Job OverviewAre you a visionary leader with a strong background in financial stewardship and operational management? Trilix is on the lookout for an accomplished Vice President of Financial Strategy and Operations to play a pivotal role in driving our organizational success. This position offers a unique...
-
Cash Handling Specialist
5 days ago
Des Plaines, Illinois, United States Rivers Casino Full timePosition OverviewAs a vital member of our operations at Rivers Casino, the Cage Cashier plays a crucial role in managing financial transactions while ensuring a high level of customer satisfaction. Key Responsibilities:Execute a variety of cash transactions while delivering outstanding service to patrons and colleagues.Reconcile cash and assets at the...
-
Des Moines, Iowa, United States Trilix Full timeAre you a visionary leader with expertise in financial stewardship and operational excellence? Trilix is on the lookout for a talented Vice President of Financial Strategy and Operations to play a pivotal role in our organization's growth and success. This position offers the chance to make a substantial impact while guiding a dedicated team.About Trilix:At...
-
Senior Branch Operations Manager
6 days ago
Des Moines, Iowa, United States Central Bank Full timeJob OverviewPOSITION SUMMARYThe Senior Branch Operations Manager will oversee and enhance all facets of branch functionality to guarantee exceptional service delivery to both internal and external clients. This role is crucial in meeting the financial requirements of customers with efficiency, accuracy, and courtesy. Additionally, the manager will drive...
-
Lead Mechanic for Service Operations
6 days ago
Des Moines, Iowa, United States Seneca Tank Full timePOSITION TITLE: Lead Mechanic - Service OperationsFLSA STATUS: Non-Exempt | REPORTS TO: Assistant Service ManagerOverview:In this role, you will support the Assistant Service Manager in orchestrating the changeover processes for tank trucks within the service division.Supervisory Role:This position does not include supervisory duties.Key Responsibilities:-...
![Square](https://media.trabajo.org/img/noimg.jpg)
Dispute Operations Lead, Cash App
2 months ago
This position will lead a risk operation team of approximately 10-15 associates focused primarily on disputes operations for all Cash App products. This role has material cross-functional collaboration requirements within Cash App and with our third party banking relationships. Primary focus will be on daily operational management including: people development, SLA adherence, workflow efficiency management, resource allocation, and all things fraud and risk mitigation. A successful candidate will have an awareness of leading practices associated with Legal and Compliance requirements impacting dispute operations.
This role is responsible for:
Operational Management
Strategic Planning
Workflow/workforce planning and management
Management Reporting & Metrics
System Tools(internal/external) integration & build
Cross-Functional Projects/Partnerships
Partner with Customer Operations, Voice of Customer, Knowledge Operations, Work Force Management and Cash Product on projects directly associated with the department
Partner with third-party vendors or other external partnerships (as needed)
Leading a Team
Manage a team of high performing individuals in fast-paced environment
Ability to mentor, coach and lead from the front
Partner with HR, Talent, and Recruiting on sourcing candidates as well as administration of HR Policies/Procedures
Recognize and Reward talent; ensure accountability at all levels within the team roles
Manage individual performance to metrics and provide ongoing insight and coaching
Qualifications
6+ years of work experience with 3+ years of direct people management experience required
Strong regulation E knowledge
Strong error resolution process knowledge
Past product or project management experience
Experience building and scaling Customer ops teams
The ability to effectively influence and communicate cross-functionally
Creative problem-solving abilities
Excellent written, oral and presentation skills and an ability to synthesize information and make clear, concise recommendations on a course of action.
Natural curiosity to dig deep to understand customer behavior
Strong analytical skills
Passion for assessing Risk
Shown expertise with financial/fraud investigations demonstrating risk-based judgment, problem solving skills and strong analytical ability
Demonstrated ability to maintain strict adherence to regulatory guidance as well as internal compliance standards and guidelines
#J-18808-Ljbffr