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Senior Consultant, US Consumer Credit Product Delivery

4 months ago

New York, United States Visa Europe Full time

**Senior Consultant, US Consumer Credit Product Delivery**

Product/Solutions Management

Full-time

Date: Job Number: REF006878W **Company Description**

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

**You're** an Individual. **We're** the team for you. **Together**, let's transform the way the world pays.

**Job Description and Responsibilities**

The Senior Manager, US Consumer Credit Product Delivery will be part of the US Consumer Credit Product team and be responsible for delivering Visas consumer credit products and Visas credit market knowledge and insights to our clients. Responsibilities range from supporting sales of Visa products and services, delivering credit expertise and product guidance to clients, and leading custom product implementations. The position will be based in San Francisco, CA, New York, NY, or Atlanta, GA.

Visas Credit platforms drive over a trillion dollars annually in payment volume, and generate significant net revenue for Visa. Our issuing partners utilize these platforms to serve the needs of over 100M customers, helping consumers meet financial goals and delivering exceptional products in marketplace segments including student, secured, new-to-credit, non-rewards and rewards products. Our offerings include Visa Signature and Visa Infinite; travel, lifestyle and protection benefits; and credit-focused capabilities and servicing features.

**Responsibilities:**

Client Enablement

* Support a range of large and small credit clients, including issuers, processors and other consumer credit stakeholders

* Drive client understanding and engagement in Visa Consumer credit strategy and initiatives, such as the initiatives for affluent credit products, card benefits, and installments

* Collaborate with account executives on sales of Visas consumer credit product and solutions by engaging with clients to identify objectives, product gaps, and opportunities.

* Create US Region specific sales materials and develop business cases as needed to support client conversations

Product Solutioning

* Help clients configure Visas product and solutions to meet clients objectives.

* Work collaboratively across functional teams including Consulting (Visa Consulting & Analytics), Product management, Co-Brand, Client Delivery, Client Services, Finance, Visa Research and others to develop and execute strategic plans and key initiatives.

* Lead custom Visa product implementations (e.g. installments, premium affluent platforms) working with clients and various internal Visa teams.

* Oversee product execution all the way through to implementation and end-consumer adoption/usage.

Thought Leadership

* Serve as a consumer credit industry and product subject-matter-expert supporting both internal partners and external clients to address a variety of needs.

* Engage with clients to provide insights on product and market trends, consumer credit growth strategies, and strategic product considerations. Be able to converse deeply on important drivers of credit card portfolio success, including underwriting, pricing, marketing, customer acquisition, servicing, product value proposition, digital sales and servicing, operations and new and disruptive industry players.

* Develop quarterly landscape overviews of the consumer credit marketplace based on market developments, research findings, competitive intelligence, etc. for both internal and external usage

* Drive strategy and manage development of analytic resources dashboards, ad-hoc analyses, learning agenda to support content creation and client conversations on the consumer credit industry

**Qualifications**

BASIC Qualifications :

8 or more years of relevant work experience with a Bachelors Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

PREFERRED Qualification :

9 or more years of relevant work experience with a Bachelors Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD.

Background in payments or financial services

Direct experience within product at a credit issuer or processor a plus and/or consulting or strategy experience that involved external engagements.

High comfort level and poise in client meetings

Knowledge of the economic drivers of the consumer credit industry economic factors, consumer preferences, and profitability levers

Proven leadership capabilities including effective decision-making, sharing well-articulated views, and driving tangible results. Track record of developing and executing a vision for successful products based on deep understanding of customer needs.

Analytical background and ability to frame complex or abstract concepts in a clear, cohesive framework.

Strong problem-solving skills with a focus on client success. Comfortable making decisions with limited data, structuring abstract problem statements and defining solution path for execution

Excellent communication skillsability to communicate at all levels of the organization

Project management instinctsrole requires multiple workstreams and a bias toward action **Additional Information**

Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law**Work Hours:** Varies upon the needs of the department

**Travel Requirements:** This position requires travel 5-10% of the time.

**Mental/Physical Requirements:** This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

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