Customer Advisor
3 months ago
ABOUT ZEGNA Following the path traced by the founder Ermenegildo over 110 years ago, ZEGNA is now internationally recognized as a leading global luxury menswear brand. Established as a fabric maker in the mountains of Piedmont, ZEGNA is part of the Ermenegildo Zegna Group, which counts more than 6,000 employees. Managed by Gildo Zegna as Chairman and CEO, Ermenegildo Zegna Group designs, creates, and distributes luxury ready-to-wear and accessories under both the ZEGNA and Thom Browne brands to over 500 stores. The Group also operates TOM FORD FASHION through a long-term license agreement with The Este Lauder Companies Inc. to over 100 stores. As of 30th September 2023, ZEGNA has 403 stores of which 242 are directly operated. The brand remains committed to leveraging its rich heritage to build a better present and future. YOUR OPPORTUNITY As a Customer Advisor for Zegna, you will aid in transforming a customer's store visit into a memorable luxury shopping experience. As Brand Ambassadors, you help engage the Customers in the discovery of our heritage through stories and creating an atmosphere of passion and enthusiasm for the Zegna collections. The Customer Advisors builds a relationship with each customer that lasts over time and begins with the quality of their welcome, the gestures, and rituals of the selling ceremony and the provision of the highest level of service. Reporting directly to the Store Manager, you will maximize sales through retail operational excellence and support to the overall store visual and image. Customer Advisors are the trusted advisors of fashion and style, offering to the customer the highest level of sophistication and service. The role of the Customer Advisor at Ermenegildo Zegna stands at the very center of our organization as they continue to safeguard the growth and longevity of our Brand. This role is based in our Rosewood Miramar Beach boutique. HOW YOU WILL CONTRIBUTE Provide memorable luxury in-store customer service experience by following the Zegna Selling Flow and acting in accordance with the Zegna Mindset. Demonstrate an entrepreneurial mindset in developing the business. Consistently and effectively networks to attract new customers and develop a customer database. Consults with customers to discover their needs by exploring customer preferences and occasions for which the customers are shopping. Anticipate customers expressed and unexpressed needs and wants and responds appropriately to exceed customer expectations. Create opportunities for customers to experience multiple Zegna brands, products and "total looks" through demonstrating relevant yet personalized mix and match options. Promote Zegna Made-to-Measure service as part of the selling repertoire where appropriate to meet the customer's current and/or future needs. Utilize company provided (iPod/iPad) technology to offer a complete and integrated luxury experience. Leverage "Zegna Stories" to support and enhance the selling ceremony - Collates useful and accurate customer data and information in accordance with Zegna CRM procedures and guidelines. Cultivates future customer connections with Zegna (e.g. CRM after-sales activities including Thank You notes and Follow-up phone calls). Utilize CRM software as the primary tool for after-sales communication. Take ownership of resolving customer issues or complaints with empathy, while adhering to Zegna customer service policies such as alteration, damage, and repair, global return policies, etc. Drive and perform onsite audits of store physical inventories. Develop progressively in-depth knowledge of Zegna products, craftsmanship, fabrics, made-to-measure and style evolution whilst translating such knowledge into customer benefits. Actively communicate customer, product, and other store information within the store team to ensure customer and business needs are met. When required to support the orientation of new staff through acting as a learning coach or "buddy" if assigned by the Store Manager. Measure own performance using Zegna customer service and sales KPIs such as cross-selling ratio, conversion rate, average sales bill. Adhere to Zegna store operations and time and attendance policies and standards. WHO YOU ARE: Is passionate and open-minded. Ability to self-learn and self-develop. Generates customer delight. Proficient with digital technology Familiar with Apple products is a plus. Excellent written and verbal communication skills The pay range for this position ranges from $20-$25/hr plus comission. The rate of pay offered will be dependent upon candidates' relevant skills and experience.
-
Customer Advisor
1 week ago
Santa Barbara, United States Zegna Full timeABOUT ZEGNA Is this your next job Read the full description below to find out, and do not hesitate to make an application. Following the path traced by the founder Ermenegildo over 110 years ago, ZEGNA is now internationally recognized as a leading global luxury menswear brand. Established as a fabric maker in the mountains of Piedmont, ZEGNA is part of...
-
Customer Advisor
1 week ago
Santa Barbara, United States Zegna Full timeABOUT ZEGNA Following the path traced by the founder Ermenegildo over 110 years ago, ZEGNA is now internationally recognized as a leading global luxury menswear brand. Established as a fabric maker in the mountains of Piedmont, ZEGNA is part of the Ermenegildo Zegna Group, which counts more than 6,000 employees. Managed by Gildo Zegna as Chairman and CEO,...
-
Insurance Advisor
1 week ago
Santa Barbara, California, United States The Williams Agency Full timeJob OverviewWe're seeking a driven and customer-focused Insurance Advisor to join our team at The Williams Agency. As an Insurance Advisor, you'll play a crucial role in helping families secure their futures with the right insurance solutions.Key Responsibilities:Assessing the insurance needs of families remotely, focusing on mortgage protection and final...
-
Senior Client Advisor
2 weeks ago
Santa Barbara, California, United States James Perse Los Angeles Full timeJob Title: Full Time Senior Client AdvisorJames Perse Los Angeles is seeking a highly skilled and experienced Senior Client Advisor to join our team at our Rosewood Miramar Beach location.Job Summary:The Senior Client Advisor is responsible for achieving all objectives set forth by the company with a focus on client development and client sales. They will...
-
Optical Advisor
4 weeks ago
Santa Barbara, California, United States EssilorLuxottica Full timeJob Title: Optical AdvisorAt EssilorLuxottica, we're passionate about delivering exceptional vision care to our customers. As an Optical Advisor, you'll play a vital role in creating a seamless and personalized experience for our patients.Key Responsibilities:Deliver exceptional customer service, ensuring all patients receive the highest quality optometric...
-
Customer Experience Specialist
3 days ago
Santa Barbara, California, United States Ermenegildo Zegna N.V. Full timeAbout ZegnaAs a leading global luxury menswear brand, Zegna is recognized for its commitment to excellence and dedication to its customers. We are seeking a talented individual to join our team as a Customer Advisor, responsible for delivering exceptional customer service and creating memorable luxury shopping experiences.Key ResponsibilitiesProvide...
-
Customer Service Representative
1 month ago
Santa Barbara, California, United States Ermenegildo Zegna N.V. Full time{"title": "Customer Advisor", "description": "About ZegnaAs a leading global luxury menswear brand, Zegna is committed to delivering exceptional customer experiences. Our heritage and passion for quality drive our commitment to excellence in every aspect of our business.Your OpportunityAs a Customer Advisor, you will play a key role in transforming customer...
-
Automotive Sales and Service Advisor
3 days ago
Santa Barbara, California, United States American Tire Depot Full timeJob DescriptionAs a Sales and Service Advisor at American Tire Depot, you will be responsible for providing exceptional customer service while recommending products and services to our guests.Key Responsibilities:Provide exceptional customer service and build strong relationships with guestsRecommend products and services to guests based on their vehicle's...
-
Senior Client Advisor
1 week ago
Santa Barbara, California, United States James Perse Los Angeles Full timeJob Title: Senior Client Advisor - Rosewood Miramar BeachWe are seeking a highly skilled Senior Client Advisor to join our team at the Rosewood Miramar Beach location. As a Senior Client Advisor, you will be responsible for achieving all objectives set forth by the company with a focus on client development and client sales.Key Responsibilities:Achieve...
-
Customer Experience Specialist
4 weeks ago
Santa Barbara, California, United States Ermenegildo Zegna N.V. Full timeAbout ZegnaErmenegildo Zegna N.V. is a leading global luxury menswear brand, recognized for its high-quality products and exceptional customer service. As a Customer Advisor, you will play a crucial role in delivering a memorable luxury shopping experience to our customers.Your OpportunityAs a Customer Advisor, you will be responsible for engaging customers...
-
Automotive Technical Advisor
2 weeks ago
Santa Barbara, California, United States MSX International Full timeJob OpportunityWe are seeking a highly skilled and experienced Automotive Technical Advisor to join our team at MSX International. As a key member of our team, you will be responsible for providing technical assistance and support to our clients in the automotive industry.Key Responsibilities:Assess and solve complex technical issues related to vehicle...
-
Beauty Advisor
7 days ago
Santa Barbara, California, United States I.L.I.A Full timeJob SummaryWe are seeking a highly skilled Beauty Advisor to join our team in Santa Barbara. As a key member of our sales and education team, you will be responsible for driving sales growth, educating store teams on our products, and providing exceptional customer service.Key ResponsibilitiesDrive and exceed sales goals through store visits, events, and...
-
Customer Experience Specialist
2 weeks ago
Santa Barbara, California, United States Ermenegildo Zegna N.V. Full timeAbout ZegnaAs a leading global luxury menswear brand, Zegna is committed to delivering exceptional customer experiences. With a rich heritage spanning over 110 years, our brand is synonymous with quality, style, and sophistication.Your OpportunityWe are seeking a highly skilled and passionate Customer Advisor to join our team at the Rosewood Miramar Beach...
-
Customer Experience Specialist
4 months ago
Santa Fe, United States Best Buy Full time**Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Full Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...
-
Customer Experience Specialist
5 months ago
Santa Maria, United States Best Buy Full time**Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...
-
Customer Experience Specialist
3 months ago
Santa Clarita, United States Best Buy Full time**Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...
-
Customer Experience Specialist
4 months ago
Santa Rosa, United States Best Buy Full time**Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...
-
Charter Sales Advisor
2 months ago
Santa Barbara, United States Silver Air Private Jets Full timeDescriptionAs a Charter Sales Advisor at Silver Air, you'll be the driving force in our competitive aviation sales environment. Your role involves aggressively pursuing sales targets, strategically navigating the aviation market, and forging strong client relationships. If you value a fast-paced, highly collaborative, and dynamic work environment that...
-
Financial Advisor
2 weeks ago
Santa Monica, California, United States Northwestern Mutual Santa Monica Full timeUnlock Your Potential as a Financial AdvisorAre you a detail-oriented individual with a passion for helping others achieve their financial goals? We're seeking a talented Financial Advisor to join our team at Northwestern Mutual Santa Monica.Key Responsibilities:Develop and implement customized financial plans for clients based on their unique needs and...
-
Chief Correctional Health Medical Advisor
4 weeks ago
Santa Barbara, United States County of Santa Barbara Full timeDescription NOTICE OF CHANGE: This recruitment will remain open until filled. The Public Health Department (PHD) is accepting applications to fill one part-time Chief Correctional Health Medical Advisor vacancy in Santa Barbara or Santa Maria. The County classification title is Correctional Health Medical Director. This position is "At-Will" and exempt...