Customer Success Manager
1 week ago
Monumental Markets is seeking a Customer Success Manager to lead the successful onboarding of all new Open-Door Market and Coffee/Pantry clientele. Reporting to the Director of Business Development, this role is responsible for providing a best-in-class new client experience through proper client onboarding and post-opening account management, while also serving as the company's brand ambassador. What You Will Do Passionately represent Monumental Markets as a Brand Ambassador to promote programs, increase sales, create brand awareness and improve overall client retention Lead client onboarding initiatives to include ensuring client and internal departments are prepared for install, stocking, and opening Collaborate effectively with both the Business Development and Operations teams throughout the entire client onboarding process Create and distribute new client marketing materials Nurture new client relationships to include serving as the client's point of contact, conducting regular client health checks, monitoring weekly sales, and ensuring prompt resolution of service calls Attend client openings across the DMV Ensure a seamless account transition to the Customer Development team after 90-120 days Identify and sell additional service/program opportunities throughout account management process Resolve issues and troubleshoot technical problems as needed Your Qualifications 2+ years of account/customer management experience required; experience in CPG or similar industry is preferable Demonstrated experience with MS Office Customer-service focused with exceptional written and verbal communication skills Detail-oriented and organized with the ability to manage priorities effectively Ability to solve problems creatively and approach challenges and develop solutions that improve the customer experience and operational effectiveness At Monumental Markets, we lead the way with servicing the breakrooms of over 500 clients in the DMV. The strength of our company is our people. We hire the best and brightest and foster a culture that lives up to our core principles of incredible customer service, working smart, acting with integrity and winning as a team. We'd love for you to join us Monumental Markets is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, veteran, or disability status. #J-18808-Ljbffr
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Customer Success Associate
1 month ago
Silver Spring, United States Future Full timeJob DescriptionJob DescriptionFuture is building the most rewarding way to pay in the sustainable economy, incentivizing consumers to make climate-friendly purchases and supporting the shift towards a low-carbon future. Future launched the award-winning FutureCard Visa® Debit Card, offering 5%+ cashback at 50,000 businesses across the U.S. Every day, we...
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Customer Success Representative
2 months ago
Spring, United States Eldridge Roofing & Solar Full timeJob DescriptionJob DescriptionSalary: 40k - 55k per year!!Customer Success Representative!!This is not a "JOB" posting. It's the start of Something that will make you realize there is more to life than the 9-5 corporate American Hustle. Your wisdom and experience are as valuable as your education. We are searching for someone ready to invest their...
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Customer Success Manager- Houston/Dallas TX
3 weeks ago
Spring, United States Veriforce Full timeVeriforce, LLC is a recognized leader in delivering supply chain risk management and compliance solutions that help bring workers home safely each day. The company is the result of the combination of PEC Safety and Veriforce in the US (May 2019) and ComplyWorks in Canada (August 2020). Now united as Veriforce LLC, the company dominates the North American oil...
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Client Success Specialist
2 weeks ago
Silver Spring, Maryland, United States Future Full timePosition OverviewFuture is dedicated to creating a rewarding payment solution within the sustainable economy, encouraging consumers to make environmentally conscious purchases and facilitating the transition to a low-carbon future. We have introduced the innovative FutureCard Visa Debit Card, which provides over 5% cashback at numerous retailers across the...
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Senior Customer Success Manager
2 months ago
Spring Valley, United States Cendyn Full timeJob DescriptionJob DescriptionJob Purpose: As a valued member of the Customer Success team, the Customer Success Manager, Casino Gaming manages client accounts in the casino gaming industry. Reporting to the Director of Customer Success, the position will provide account management to their selected group of hotels and casinos to include business reviews,...
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Entry Level Customer Account Manager
1 month ago
Silver Spring, United States Maverick Marketing Full timeJob DescriptionJob DescriptionMaverick Marketing is a fast-growing business management firm that elevates our clients' growth with innovative customer service, sales, and marketing techniques. We are currently looking to hire a dynamic and creative entry-level Customer Account Manager to engage our consumer audience in acquisitions and existing accounts...
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Customer Outreach Representative
1 month ago
Silver Spring, United States Maverick Marketing Full timeJob DescriptionJob DescriptionOur company is a culture-forward business management firm where we put our team members first. We pride ourselves on our inclusive business model, welcoming professionals from all walks of life. This diversity within our Customer Outreach Representative team has enriched our atmosphere and culture. We have a family-like...
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Customer Service Manager
3 months ago
Silver Spring, United States Christian Durand - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm Insurance and financial service products.ResponsibilitiesEstablish...
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Customer Service Representative
1 month ago
Silver Spring, United States Maverick Marketing Full timeJob DescriptionJob DescriptionWe are a fast-paced, entrepreneurial firm specializing in customer acquisition and field sales strategies. We are experiencing an upswing in growth as we look to launch a new direct marketing campaign for a multinational food and beverage conglomerate. In today's economy, consumers look for ease, accessibility, and the...
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Customer Service Representative
1 month ago
Silver Spring, United States Maverick Marketing Full timeJob DescriptionJob DescriptionWe are a fast-paced, entrepreneurial firm specializing in customer acquisition and field sales strategies. We are experiencing an upswing in growth as we look to launch a new direct marketing campaign for a multinational food and beverage conglomerate. In today's economy, consumers look for ease, accessibility, and the...
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Customer Service Representative
3 days ago
Silver Spring, Maryland, United States Serene Marketing Inc. Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate at Serene Marketing Inc. As a key member of our customer-facing team, you will play a vital role in delivering exceptional service and creating positive experiences for our clients.Key ResponsibilitiesCustomer Engagement: Develop...
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Registered Behavioral Technician Trainer
2 weeks ago
Silver Spring, Maryland, United States Success On The Spectrum Full timeAbout Success On The Spectrum Success On The Spectrum is a national ABA therapy franchise dedicated to empowering children with Autism through evidence-based Applied Behavior Analysis (ABA) techniques. We combine the latest scientific advancements with engaging, play-based learning methods to foster essential life skills and promote generalization in...
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Customer Care Associate
1 week ago
Silver Spring, Maryland, United States Maverick Marketing Full timeJoin Our Team as a Full-Time Entry-Level Client Relations Specialist:Maverick Marketing is a progressive business management firm that prioritizes the well-being of our team members. We are committed to fostering an inclusive workplace, welcoming individuals from diverse backgrounds. This rich variety within our Client Relations Specialist team enhances our...
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Clinical Lead
2 weeks ago
Silver Spring, Maryland, United States Success On The Spectrum Full timeAbout Success On The Spectrum Success On The Spectrum is a national ABA franchise dedicated to providing high-quality care for children with ASD. Our model combines the most effective methods of Applied Behavior Analysis (ABA) science, a fun and engaging environment, community outings, safety protocols, and active parent involvement. We aim to teach valuable...
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Customer Service Associate
3 days ago
Silver Spring, United States Serene Marketing Inc. Full timeAre you passionate about providing exceptional service and creating positive experiences for customers? Do you thrive in a fast-paced environment where your communication skills and attention to detail are valued? If so, we invite you to join our dynamic Customer Service Associate team, a leading customer enrollment firm dedicated to facilitating seamless...
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Customer Support Representative
2 weeks ago
Silver Spring, United States Maverick Marketing Full timeWe are Hiring an Energetic Full-Time Entry-Level Customer Support Representative: Our company is a culture-forward business management firm where we put our team members first. We pride ourselves on our inclusive business model, welcoming professionals from all walks of life. This diversity within our Customer Support Representative team has enriched our...
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Customer Support Specialist
1 week ago
Silver Spring, Maryland, United States Euronet Worldwide, Inc. Full timePosition OverviewEuronet Worldwide, Inc. is actively seeking a committed and client-oriented Customer Support Specialist. In this pivotal role, you will be instrumental in delivering outstanding service to our clientele and ensuring their overall satisfaction.Your responsibilities will encompass addressing client inquiries and resolving challenges associated...
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Customer Service Representative
1 week ago
Silver Spring, Maryland, United States Story Cannabis Co. Full timePosition OverviewAs a Retail Associate at Story Cannabis Co., you will play a vital role in creating a welcoming atmosphere for our customers. Your responsibilities will include:Customer Engagement: Warmly welcome customers upon their arrival, ensuring a positive shopping experience.Data Management: Efficiently input customer details into our database and...
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Customer Service Receptionist
2 weeks ago
Silver Spring, Maryland, United States Lindsay Ford of Wheaton Full timeJob OverviewLindsay Ford of Wheaton is seeking experienced individuals for the role of Receptionist, available in both full-time and part-time capacities. The ideal candidate will possess a professional demeanor and the ability to engage respectfully with both customers and team members. While prior experience is advantageous, we are committed to training...
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Pharmacy Customer Service Representative
3 days ago
Silver Spring, Maryland, United States Walgreens Full timeJob SummaryWe are seeking a highly skilled and customer-focused Pharmacy Customer Service Associate to join our team at Walgreens. As a key member of our pharmacy team, you will be responsible for delivering exceptional customer service, processing prescriptions, and maintaining a clean and organized store environment.Key ResponsibilitiesCustomer Service:...