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Pharmacy Customer Service Representative
2 months ago
We are seeking a highly skilled and customer-focused Pharmacy Customer Service Associate to join our team at Walgreens. As a key member of our pharmacy team, you will be responsible for delivering exceptional customer service, processing prescriptions, and maintaining a clean and organized store environment.
Key Responsibilities- Customer Service: Engage with customers, respond to their needs, and provide solutions to their queries in a timely and professional manner.
- Prescription Processing: Accurately process prescriptions, handle cash and credit transactions, and maintain accurate records.
- Store Maintenance: Maintain a clean and organized store environment, including the pharmacy and retail areas.
- Inventory Management: Assist with inventory management, including ordering, receiving, and stocking merchandise.
- Team Collaboration: Work collaboratively with the pharmacy team to achieve sales goals and provide excellent customer service.
- Education: High school diploma or equivalent required.
- Experience: Previous retail or customer service experience preferred.
- Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and basic math skills.
- PTCB Certification: Possession of PTCB certification or willingness to obtain.
- Computer Skills: Basic computer skills and knowledge of pharmacy systems.
- Inventory Control: Knowledge of inventory control principles and practices.
As a Pharmacy Customer Service Associate at Walgreens, you will have the opportunity to work in a dynamic and fast-paced environment, develop your skills and knowledge, and contribute to the success of our team. We offer competitive compensation and benefits, as well as opportunities for career growth and development.
