Customer Account Manager

3 weeks ago


Northampton, United States CareerBuilder Full time

Could you be the Customer Account Manager supporting sales growth in a brilliant Manufacturing business? Are you confident in working with external customers and internal teams with a manufacturing or technical services background? Are well organised and proactive in progressing customer requirements from initial order through manufacturing and to dispatch?

Kingscroft has been asked to recruit for a Customer Account Manager for a fast paced manufacturing business. As the ideal candidate you will have had experience of working in an administrative , customer facing or internal sales based role in a manufacturing or engineering setting. You will be confident of acting as the focal point for customer orders; liaising closely with sales initially and then through engineering, manufacturing, quality and dispatch.

The role will include:

Onsite office based assistance of customers directly to support requirements via phone, video conference and e-mail.

Provide customers with timely and accurate price quotations; research and contact suppliers, as appropriate; review and follow-up on customer quotes.

Contract review customer orders, including processing for shipment. Ensure customer requirements are fulfilled.

Develop professional working relationships and rapport with customer contacts and sales representatives while effectively functioning as the Company's representative to firmly, professionally, and accurately communicate Company policies and guidelines including product information and availability, and customer solutions based upon type of company, pricing, lead times, terms and conditions, ship dates, etc.

Proactively communicate with customers and suppliers; provide immediate assistance to telephone enquiries and timely responses to customer e-mails while working within the policies and guidelines established by the Company.

Develop and maintain professional knowledge of Company products, services, marketing collateral, and catalogues.

Identify inactive customers, analyse past orders, and initiate customer contact to generate return business.

Understand and comply with the sales system, process, and maintenance of the contact database.

Adhere to and comply with the Quality Manual and procedures.

This is a fantastic opportunity to take on a key role for a business that is looking to improve its processes to enable continued growth and expansion.

Please apply today for a confidential discussion on the role.

By applying to this role, you will register as a candidate with Kingscroft Professional Resources. Our Privacy Policy explains how we will use your information.

#J-18808-Ljbffr



  • Northampton, United States Northampton Business Directory Full time

    Could you be the Customer Account Manager driving sales growth in a brilliant Manufacturing business? Are you confident in working with external customers and internal teams in an internal engineering sales or internal technical sales role? Are you well organised and proactive in progressing customer requirements from initial costing through manufacturing...


  • Northampton, United States Northampton Business Directory Full time

    Ambitious tech-oriented financial intermediary are hiringa Senior Account Manager to join their team on a fully remote or hybrid basis. You can also work abroad for 90 days per year. They source finance solutions for businesses and individuals who need assistance finding the most appropriate way of raising capital to purchase assets, invest in new...


  • Northampton, Massachusetts, United States Alera Group Full time

    Overview:   This position is responsible for servicing a designated segment of Personal Lines accounts (auto, homeowners, excess lines). Our goal is to provide personlized assistance to all clients. For your group of accounts, you will be required to review and advise on new business, renewals, and endorsements.  Account rounding / soliciting other lines...


  • Northampton, United States Travis Perkins plc Full time

    You are here: > > Customer Sales Assistant * **Customer Sales Assistant** * Business: Travis Perkins * Sector: Branch, Store & Showroom * Location: Northampton, Northamptonshire * Salary: Competitive + Benefits * Hours of work: 42.5 hours per week, Including every other Saturday * Position type: Permanent * Job type: Full Time * Date posted:...


  • Northampton, United States Veterans Health Administration Full time

    Summary This position serves as the Chief Supply Chain Officer (CSCO) within a medical facility, responsible for the development and integration of a supply chain that ensures the logistical requirement of the VA Health Care Systems and supported catchment areas are met. Duties The duties of this position include but are not limited to the...

  • Account Specialist

    2 weeks ago


    Northampton, United States CheckWriters Full time

    We are looking for an exceptional, customer service focused, individual to join our Operations team! CHECKWRITERS is a payroll and HR services company focused on elevating every step of the customer experience. From customer interactions with our team to our genuinely useful software that's designed to fit customer needs — we don’t just provide an...

  • Finance Manager

    2 weeks ago


    Northampton, United States SEIU Full time

    ORGANIZATION OVERVIEW An increasing number of Americans - most of whom are women and people of color - are employed in service sector jobs that are marked by low wages, no health care, job insecurity, and lack of training and career advancement opportunities. The SEIU Education & Support Fund tackles these issues by designing and facilitating...


  • Northampton, United States CheckWriters Full time

    The Checkwriters Sales Team is growing! We are a payroll and HR services company focused on elevating every step of the customer experience. From interactions with our team to genuinely useful Payroll and HR software - we don't just provide an excellent product. We have a team of experts who care about the details, and work continuously to ensure that we...


  • Northampton, United States CheckWriters Full time

    The Checkwriters Sales Team is growing! We are a payroll and HR services company focused on elevating every step of the customer experience. From interactions with our team to genuinely useful Payroll and HR software — we don’t just provide an excellent product. We have a team of experts who care about the details, and work continuously to ensure that we...


  • Northampton, United States Big Y Foods, Inc. Full time

    SUMMARY OF ROLE: Exceed our customers’ evolving expectations by preparing and ensuring the freshest quality product while providing World Class customer service and a pleasant and rewarding shopping experience. Our assistant department sales manager is responsible for assisting in achieving sales/operational results through hiring, training, goal setting,...


  • Northampton, United States Unis Company Full time

    3PL Director of Operations will develop business strategies and to support and maintain accounts for logistics services. The ideal person will have experience in the 3PL space and existing network. This person will manage a group of General Managers and collaborate cross-functionally to ensure successful onboarding and maintenance of accounts. Provides...


  • Northampton, United States Comroe AP Full time

    Job DescriptionJob DescriptionComroeAP is looking for a highly motivated and proactive individual who will be responsible for the day-to-day operations of construction projects. We are a family-oriented company, and our philosophy is focused on the commitment to our customers. Their success is a direct reflection of our success. Our business continues to...

  • Finance Coordinator

    4 weeks ago


    Northampton, United States OriginLab Corporation Full time

    Job DescriptionJob DescriptionWe are currently seeking a Finance Coordinator to join our team! You will conduct quantitative analyses of various investment and financial programs. Responsibilities:Conduct cost analysis on financial programs and operationsDetermine financial status and analyze forecast resultsPerform month-end client valuation for...

  • Finance Coordinator

    3 weeks ago


    Northampton, United States OriginLab Corporation Full time

    Job DescriptionJob DescriptionWe are currently seeking a Finance Coordinator to join our team! You will conduct quantitative analyses of various investment and financial programs. Responsibilities:Conduct cost analysis on financial programs and operationsDetermine financial status and analyze forecast resultsPerform month-end client valuation for...


  • Northampton, United States Northampton Business Directory Full time

    Business Support Administrator Location: Northamptonshire Hours of work: 40 Contract Type: Permanent As the Business Support Administrator with our client, your role will involve engaging with all levels of our integrated work streams to drive results within a dynamic and fast-changing environment. With your drive, tenacity, and forward-focused approach,...

  • Pharmacy Technician

    4 days ago


    Northampton, United States CVS Corporation Full time

    Pharmacy Technician Position Summary Health is everything. At CVS Health, we are committed to increasing patient access to care, lowering costs and improving the quality of care. Millions of times a day, we\'re helping people on their path to better health from advising patients on their prescriptions to helping them manage their chronic and specialty...


  • Northampton, United States Mass General Brigham Full time

    Managed Care Credentialing Specialist – Northampton, MA-Hybrid-(3288776) Description About Us With energy and purpose, Cooley Dickinson Health Care, an affiliate of Mass General Brigham, is advancing health care in western Massachusetts. With a broad network of providers and facilities serving the Pioneer Valley, our services span a spectrum of...

  • Branch Manager

    4 weeks ago


    Northampton, United States Aston & Fincher Ltd Full time

    Role overview **The Position** Branch Manager Northampton **Overall Objective** The Aston & Fincher offer is indisputably best in class. Our product range is the most comprehensive and effective in the industry and our price structure gives the best value in the industry. We have a compelling reason for every Hair and Beauty business in our area to work...


  • Northampton, United States EWMI - Environmental Waste Minimization, Inc. Full time

    Job DescriptionJob DescriptionInside Sales Responsibilities (90% of your time)· Source new sales opportunities through inbound lead follow-up and OUTBOUND COLD & WARM CALLS/EMAILS· Understand customer needs and requirements· Manage a multitude of responsibilities and tasks all oriented towards locating new projects to bid, attracting more opportunities...

  • Liquor Store Clerk 2

    2 weeks ago


    Northampton, United States Commonwealth of Pennsylvania Full time

    Reference #: 4417081 THE POSITION We're looking for friendly, motivated individuals to help deliver outstanding customer care in the fast-paced environment of our Fine Wine & Good Spirits stores! If you are interested in food and wine pairing and assisting customers this would be an opportunity to share and expand your knowledge! DESCRIPTION OF WORK This...