Hotel Night Auditor

3 months ago


St Paul, United States growroseville.com Full time

Full-Time Hotel Night Auditor at Best Western Plus White Bear Country Inn Available Openings: 2 Posted Date: July 25, 2021 Industry: Hospitality, Customer Service Pay Type: Hourly Compensation: $14.50 - $16.00 an hour Education Level: High School **Responsibilities**

* Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay

* Respond to guest complaints, requests and emergencies

* Reconcile all accounts in a timely manner

* Verify that all EOD work has been performed by other departments

* Schedule guest wake-up calls and reservations for the following day

* Respond to guest inquiries, concerns and complaints as needed

* Answer phones and place reservations

**Qualifications**

Ability to Commute/Relocate:

* White Bear Lake, MN 55110: Reliably commute or planning to relocate before starting work (Required)

Education:

* High school or equivalent (Preferred)

Experience:

* Hotel Experience: 1 year (Preferred)

* Front Desk: 1 year (Preferred)

* Hotel Night Audit: 1 year (Preferred)

Shift Availability:

* Night Shift (Required)

* Excellent communication and math skills

* 2+ years' experience in customer service or hospitality

* Able to learn computer functions and other on-the-job skills

* Strong eye for details

* Good problem-solving skills

* Ability to multitask

* Solid customer service skills

* Strong written and verbal communication skills

* Exceptional customer service skills


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