Beer, Wine

1201 Westside Santa Cruz - New Leaf, Santa Cruz, California, United States of America Job Description

Posted Wednesday, June 26, 2024 at 10:00 AM | Expires Thursday, July 11, 2024 at 9:59 AM Who is New Leaf Community Markets? New Leaf Community Markets opened its doors as a small cooperative in 1985 on the Westside of Santa Cruz. We learned early on, that the well-being of our guests, staff, and community starts with sustainable, locally-produced food. Farm-to-table all the way We’ve partnered with open-minded producers who care as deeply about our people, the planet, and social justice as we do, from day one.

Our mission is to be a purveyor of good – from offering the best local and natural foods to taking care of our staff, community, and environment. We love what we do, and we know that it’s our passionate staff who make it all possible. We’re committed to taking care of our people by leading the way with progressive employment practices.

Every day, we work to create an atmosphere of openness, caring, trust, and fairness – a place where staff can thrive, and differences are celebrated. As a member of the New Leaf Community Markets team, you can count on an inclusive, friendly environment and a welcoming group of inspired individuals who love people, great food, and being a part of a community gathering place.

Ingredients You’ll Bring to the Table: You love food and have the ability to create an experience that is beyond the everyday.

You have a positive attitude and work well in a team environment. You can connect with people and reach a level of hospitality that exceeds guests’ expectations.

You are warm, outgoing, authentically amazing, and want to be inspired, challenged, and proud of where you work.

You embody the spirit of New Leaf Community Market's core values: Community, Integrity, Sustainability, Quality, and Respect; and you are driven by our mission to nourish and sustain our community by using business as a force for change.

What’s on Your Plate: Job Title: Beer, Wine & Spirits Specialist Department:Beer & Wine Reports To:Store Director FLSA Status: Non-Exempt

Summary Assists with the coordination and execution of department operations and work, and assists with beer, wine, and spirit product ordering, inventory control and merchandising. Provides exceptional customer service and product knowledge and contributes to a positive and collaborative team environment.

Essential Duties and Responsibilities General Requirements: Engages the customer in a friendly manner, shares product information and assists in locating product throughout the store. Seeks opportunities to exceed customer expectations and enhance the customer experience. Demonstrates ability to manage own time and models a flexible work style. Shifts tasks as priorities and circumstances change based on needs and conditions of department. Represents company values. Works cooperatively and positively with fellow team members. Gives and receives feedback in a constructive manner demonstrating company Speak Up culture. Conserves company resources. Works in a manner consistent with company mission, vision and values and sustainability program. Adheres to work and food safety policies set forth by the company and all local, state and federal regulatory agencies. Contributes to store cleanliness, maintains equipment. Informs store/department management of any problems. Observes all company rules and policies. Understands and complies with specific department or location guidelines, tasks and responsibilities.

Position Responsibilities: Partners with the Beer and Wine Buyer to manage and oversee all areas of the department, including task delegation and production prioritization. Ensures consistent department conditions, stocking, rotation, and adherence to merchandising standards. Orders beer and wine products according to sales forecasts and seasonal needs, maintaining appropriate inventory levels. Plans for weekly ads, events, and holidays in collaboration with the Beer & Wine Buyer. Builds attractive product displays and arranges items to highlight featured, unique, and seasonal products. Conducts in-store tastings in compliance with state and local liquor laws. Maintains professional relationships with vendors. Ensures accurate placement and delivery of customer special orders. Receives and unloads merchandise, checks quality, and communicates issues to management. Stocks and rotates products, maintaining product quality and managing expiration dates. Maintains organized, clean back stock areas. Models excellent customer service, coaching staff and handling escalated situations to ensure customer satisfaction. Reads and understands merchandising information, developing and executing merchandising plans. Demonstrates excellent product knowledge, including beer and wine terminology, styles, and producers. Share product knowledge with customers and staff, making recommendations based on customer needs. Partners with the Beer & Wine Buyer to communicate product information and trends to staff. Plans, leads and analyzes inventory with the Beer & Wine Buyer. Demonstrates ability to multitask and manage time effectively, adjusting priorities based on department needs. Promotes a collaborative team environment, fostering open communication and resolving staff issues proactively. Uses various tools and equipment, including baler, hand truck, POS, industrial kitchen equipment, and standard office equipment.

Qualifications Previous customer service, food service, retail, or grocery experience preferred; beer and wine retail experience highly preferred. Previous experience in ordering/inventory management required. Demonstrated product knowledge of beer and wine required. Previous supervisory or management experience preferred. Entry-level proficiency with MS Office and working knowledge of POS, inventory, or other retail-specific software preferred, with the ability to learn new software.

Language Skills Excellent written and verbal communication skills are required.

Mathematical Skills Basic to intermediate math and computation skills are required.

Reasoning Ability Skills to read, understand, and follow through on verbal and written instructions. Ability to maintain confidentiality and exercise good judgment around sensitive information. Strong analytical, critical thinking, and decision-making skills.

Knowledge of English Should have the ability to speak, read, and understand English.

Physical Demands This position works consistently at a light work level in the office, and a medium or heavy work level when supporting stores or other offsite events. Frequently required to sit, walk, reach, and grasp. Occasionally required to be on feet with a mix of standing and walking throughout shift. Up to occasionally, dependent on location, required to climb stairs, step stools, or ladders. This position works with standard office equipment. May be required to use the following tools and equipment when working in stores or offsite; baler, hand truck, POS, industrial kitchen equipment (i.e. blast chiller, grill, knives/blades, oven, grills, scales, etc.), and basic housekeeping / janitorial items.

Work Environment Work occurs in an office, a variety of off-site environments, and a grocery store environment which includes surfaces that can be wet and slippery, moderate noise levels, and temperature extremes in controlled environments in the cooler and freezer, and depending on location, working outside in all temperatures. There may be exposure to certain allergens or chemicals. By the Americans with Disabilities Act, the ADA Amendments Act of 2008, and other applicable state or local laws, we will make reasonable accommodations to qualified applicants and employees with disabilities.

Travel Ability to travel regularly to store locations, trade shows, and other off-site locations throughout the region. Valid Driver's License and vehicle required. Why You’ll Love Working at New Leaf Community Markets Amazing Benefits Package – Including comprehensive medical, dental, vision, and 401k at 25 hours a week. Great earning potential with the opportunity for growth within our family of brands Paid Parental Leave available Lifestyle Scheduling Public Transport Benefits Paid Community Service Hours 30% discount at all New Leaf Community Markets, Bristol Farms, and Lazy Acres Natural Market locations 1201 Westside Santa Cruz - New Leaf, Santa Cruz, California, United States of America #J-18808-Ljbffr