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Analyst, Operational Excellence

1 month ago

Union, United States PatientPoint Full time

Join PatientPoint to be part of a dynamic team committed to empower better health. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.

Job Title: Senior Analyst, Operational Excellence, Strategy & Insights

Location: Cincinnati - Hybrid, M,T,R in office - W, F remote

Job Summary

We are seeking a Senior Analyst within our Strategy & Insights team. As Sr. Analyst, you will act as support to a Customer Strategy Lead, supporting them as they act as a customer's key point of contact within the team. You will play a key role in managing the timing and execution of third-party market research projects and evaluating customer ad performance. In addition, you are comfortable translating results provided by a third-party vendor into concise PowerPoint slides. Attention to detail and the ability to investigate data discrepancies are important to the role. Leveraging your strong relationship building and analytical abilities, you will collaborate within the team to optimize the analysis process and help pinpoint areas of improvement and efficiency.

This role reports into an Operational Excellence Lead and collaborates with fellow analysts on the team. Preference will be given to candidates with previous experience in market research to evaluate ad performance or working within a digital healthcare marketing/media company using data to gauge marketing program performance.

What You Will Do

  • Functional Area Management: This position is directly responsible for the planning, execution, and delivery of program performance results to internal teams. This includes metrics like brand lift and ROI.
  • Familiarity with statistics: While direct calculation and use of statistical methods and advanced analytics techniques is not required, the ability to interpret them to identify concerns around statistical significance, patterns, trends, and correlations is key.
  • Collaborate with internal teams (Decision Science, Operations, Sales, Strategy Leads): Work closely with cross-functional teams to understand brand needs and be able to investigate varying inputs into performance and contract details.
  • Present findings internally: Communicate complex analytical findings in a clear and concise manner to internal teams, establishing trust and confidence in yourself and the team.
What We Need
  • Communication skills: Excellent written and verbal communication skills to effectively convey complex analytical concepts and details to both technical and non-technical stakeholders. Experience in creating compelling data visualizations is a plus.
  • Collaboration and teamwork: Proven ability to work collaboratively in a cross-functional team environment, including a Sales team.
  • Problem-solving orientation: Strong problem-solving skills with the ability to think critically, identify patterns, and propose innovative solutions.
  • Attention to detail: Strong attention to detail and commitment to delivering high-quality, accurate, and reliable analytical work products.
  • Continuous learning mindset: Eagerness to stay updated on the latest advancements in analytics, data science, and pharmaceutical industry trends through self-learning and participating in relevant training programs.
  • Critical thinking: Experience thinking through the best approach to solving issues at hand.
Desired Qualifications
  • Bachelor's degree in a related field is required. Proven experience (5-7 years) in a similar role, preferably in a role allowing ownership of research projects and calendars.
  • Analytical skills: Strong analytical mindset with strong working knowledge of statistical analysis. Proficient in using Excel, PowerPoint, and data visualization tools (e.g., Tableau, Power BI).


About PatientPoint:
PatientPoint is a leading digital health company that connects patients, healthcare providers and life sciences companies with the right information in the moments care decisions are made. Our solutions are proven to influence patient behavior and improve health outcomes, driving value for all stakeholders. Across the nation's largest network of connected digital devices in 35,000 physician offices, PatientPoint solutions empower better health for more than 750 million patient visits each year.

Latest News & Innovations:
  1. PatientPoint hosted the first-ever Upfront dedicated to Point-of-Care. Read more
  2. Learn about our recent 2024 Top Workplace achievement. Read more
  3. Go behind-the-scenes of PatientPoint's vibrant culture with our CEO. Read more

What We Offer:
We know you bring your whole self to work every day. That is why we are committed to providing modernized benefits and cultural perks to our teammates. We offer competitive compensation, comprehensive and affordable benefits, flex time off to rest and charge, where applicable, a hybrid work model, mental & emotional wellness resources and coaching, 401K and more.

PatientPoint recognizes that privacy is important to you. Please read the PatientPoint privacy policy, we want you to be familiar with how we may collect, use, and disclose your information. Employer is EOE/M/F/D/V