We have other current jobs related to this field that you can find below

  • Patient Services Specialist

    4 weeks ago

    Ada, United States COFMC Full time

    Job DescriptionJob DescriptionPOSITION TITLE: Patient Services Specialist NATURE OF POSITION: The Patient Services Specialist will ensure accurate, timely and proper check-in and check-out procedures. This position should have knowledge and understanding of the proper...

  • Patient Services Specialist

    2 months ago

    Ada, United States COFMC Full time

    Job DescriptionJob DescriptionPOSITION TITLE: Call Center Representative/ Patient Services Specialist - Float  DEPARTMENT:  Patient Services NATURE OF POSITION:  The Call Center Representative / Patient Services Specialist- Float will ensure accurate, timely and proper check-in and check-out procedures. This position should have knowledge and...

  • Patient Services Specialist- Float

    4 weeks ago

    Ada, United States COFMC Full time

    Job DescriptionJob DescriptionPOSITION TITLE: Call Center Representative/ Patient Services Specialist - Float  DEPARTMENT:  Patient Services NATURE OF POSITION:  The Call Center Representative / Patient Services Specialist- Float will ensure accurate, timely and proper check-in and check-out procedures. This position should have knowledge and...

  • Patient Safety Specialist

    3 months ago

    Ada, United States Mercy Full time

    We're a Little DifferentOur mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine...

  • Patient Safety Specialist

    3 months ago

    Ada, United States Mercy Full time

    Job DescriptionWe're a Little DifferentOur mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern...

  • Family Services Specialist III

    1 month ago

    Ada, United States Oklahoma Human Services Full time

    Job DescriptionJob DescriptionFamily Services Specialist IIIThis position is located in Ada, Oklahoma.Annual Salary: Level III  H14C: $44,272.80 + Full State Employee BenefitsTravel is extensive. Must possess a valid driver's license and maintain required car insurance. Minimum Qualifications:Family Services Specialist IIIMaster’s degree.OR a...

  • Family Services Specialist I/II

    1 week ago

    Ada, United States Oklahoma Human Services Full time $37,440 - $40,248

    Job DescriptionJob DescriptionFamily Services Specialist I/IIThis is a full-time position in an office settingMonday through Friday  8:00 AM - 5:00 PM.This position is located in Ada, Oklahoma.Annual Salary: Level I  H14A: $37,440.00 + Full State Employee BenefitsLevel II H14B: $40,248.00 + Full State Employee BenefitsTravel is occasional. Must possess...

  • Patient Safety Specialist

    3 months ago

    Mercy Hospital Ada, United States Mercy Full time

    We're a Little DifferentOur mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine...

  • Patient Service Representative

    3 months ago

    Ada, United States Mercy Full time

    We're a Little DifferentOur mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine...

  • Retail Service Specialist

    4 weeks ago

    Ada, United States O'Reilly Auto Parts Full time

    O'Reilly Automotive - 510 N Mississippi Avenue [Store Manager] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in a leadership...

  • Healthcare Reception Specialist

    5 days ago

    Ada, Oklahoma, United States COFMC Full time

    POSITION TITLE:Patient Services SpecialistPOSITION OVERVIEW:The Patient Services Specialist plays a crucial role in facilitating efficient and accurate patient check-in and check-out processes. This role requires a solid understanding of the protocols for patient registration, insurance verification, demographic data collection, and appointment scheduling...

  • Healthcare Reception Specialist

    5 days ago

    Ada, Oklahoma, United States COFMC Full time

    POSITION TITLE: Patient Services SpecialistNATURE OF POSITION: The Patient Services Specialist plays a crucial role in facilitating efficient and accurate patient check-in and check-out processes. This role requires a solid understanding of the protocols for managing patient arrivals and departures, verifying insurance details, gathering demographic...

  • Healthcare Customer Service Representative

    5 days ago

    Ada, Oklahoma, United States COFMC Full time

    POSITION TITLE:Patient Services SpecialistPOSITION OVERVIEW:The Patient Services Specialist is responsible for facilitating accurate and efficient patient check-in and check-out processes. This role requires a comprehensive understanding of the procedures involved in patient registration, insurance verification, demographic data collection, and appointment...

  • Child Welfare Specialist I/II/III

    1 month ago

    Ada, United States Oklahoma Human Services Full time

    Job DescriptionJob DescriptionThis position is located in Ada, Oklahoma.Working in Child Welfare for Oklahoma's largest state agency means having the opportunity to positively impact the safety and well-being of children and families for generations to come. If you have a passion for social work and making a difference in your local community, OKDHS has...

  • Medical Office Service Representative

    5 days ago

    Ada, Oklahoma, United States COFMC Full time

    POSITION TITLE:Patient Services SpecialistPOSITION OVERVIEW:The Patient Services Specialist plays a crucial role in facilitating accurate and efficient patient check-in and check-out processes. This role requires a solid understanding of the protocols for managing patient arrivals, departures, insurance verification, demographic data collection, and...

  • Patient Service Rep

    1 month ago

    Ada, United States Mercy Full time

    Overview:Full Time, 40 hours/wk7:00am-4:00pmMonday-FridayThe Patient Service Representative will facilitate all components of the patients' entrance in to any Mercy facility. This may include scheduling, registration, benefit verification, pre-certification and financial clearance including pre-visit collection. The Patient Service Representative will be...

  • Client Support Specialist I/II

    4 days ago

    Ada, Oklahoma, United States Oklahoma Human Services Full time

    Position OverviewClient Support Specialist I/IIThis role is integral to the Oklahoma Human Services team, focusing on providing essential support to individuals with developmental and/or intellectual disabilities.Compensation:Level I H21A - $40, Comprehensive State Employee BenefitsLevel II H21B - $43, Comprehensive State Employee BenefitsTravel...

  • Resource Family Specialist I/II/III

    1 month ago

    Ada, United States Oklahoma Human Services Full time

    Job DescriptionJob DescriptionThis position is located in Ada, Oklahoma.Working in Child Welfare for Oklahoma's largest state agency means having the opportunity to positively impact the safety and well-being of children and families for generations to come. If you have a passion for social work and making a difference in your local community, OKDHS has...

  • Patient Service Rep

    3 months ago

    Ada, United States Mercy Full time

    Overview:The Patient Service Representative will facilitate all components of the patients' entrance in to any Mercy facility. This may include scheduling, registration, benefit verification, pre-certification and financial clearance including pre-visit collection. The Patient Service Representative will be responsible for ensuring that the most accurate...

  • Patient Service Rep

    3 weeks ago

    Ada, United States Mercy Full time

    Overview: Full Time, 40 hours/wk7:00am-4:00pmMonday-Friday The Patient Service Representative will facilitate all components of the patients' entrance in to any Mercy facility. This may include scheduling, registration, benefit verification, pre-certification and financial clearance including pre-visit collection. The Patient Service Representative will be...

Patient Services Specialist

2 months ago

Ada, United States COFMC Full time

POSITION TITLE: Call Center Representative/Patient Services Specialist - Float

DEPARTMENT: Patient Services

NATURE OF POSITION: TheCall Center Representative /Patient Services Specialist- Floatwill ensure accurate, timely and proper check-in and check-out procedures. This position should have knowledge and understanding of the proper procedures forchecking patientsin,checkingpatientsout,verifyinginsurance, completing demographics,and scheduling patients for initial and follow-up visits. This position is an integral part of the healthcare team and mustbeknowledgeable ofthe Clinicprocedures.Inaddition,theywill maintainpatientconfidentialityandabide by the Clinic(COFMC) policies andprocedures.This position will be in daily contact with Lead/Supervisor for the Clinic placement.

CLASSIFICATION: Non-exempt

SUPERVISION EXERCISED: None

SUPERVISION RECEIVED: Patient Services Supervisor

MINIMUM QUALIFICATIONS:

  • High School graduate or equivalent required
  • Must be at least 18 years ofage
  • Medical/Dental office experience preferred
  • Customer service experiencerequired
  • Abilitytoworkandcommunicatewithamultidisciplinaryhealthcareteamandthepublic
  • Basic computer skills required
  • Phone etiquette
  • Must be able to sit, stand, walk, bend, and/or lift for extended periods oftime
RESPONSIBILITIES:

Checksin/outpatientsforappointmentsandcollectco-paysandaccountbalances, if applicable
  • Enters sliding fee information, if applicable
  • Looks up and schedule, reschedule, or cancel appointments forpatients
  • Schedules and processesappointmentsPage Break
  • Answerscalls in a professional and courteousmanner
  • Directs calls asappropriate
  • Maintains provider schedules by making properappointments
  • Participates in agency-sponsored staff training events (safety, OSHA,etc.)
  • ProtectstheconfidentialityofpatientsandtheirrecordsatalltimesbycomplyingwiththeClinic's patient confidentiality and HIPAA policies andprocedures
  • Providesguidanceasneededtodepartmentalemployeesregardingthe Clinic'spoliciesandprocedures
  • Keeps workspace neat andorganized
  • Maintains a professionaldemeanor
  • Exhibitsapositiveattitudeandacommitmenttothebasicmission of theorganization
  • Exhibits caring qualities consistent with the values of a community healthcenter
  • Exhibitsawarenessofculturalfactorsandshowscompetenceinreducingbarrierstotheprovisions of health careservices
  • Addresses patient complaints as outlined in patient complaintresolution
  • Completes and submit all departmental specific reporting timely asrequested
  • Performs other duties as assigned
ORGANIZATION:
  • Exhibits enthusiasm, a positive attitude, and professionalism in the workplace
  • Handles personal conflict and works through it at the lowest possible level (first with party/parties involved, then if necessary, with 3rd party mediation)
  • Displays a friendly manner and is easy to approach
  • Maintains a neat, clean, well-groomed, appearance and dresses in accordance with the dress code policy
  • Leaves personal problems out of the workplace
  • Treats all co-workers with dignity and respect
  • Abstains from gossip in the workplace
  • Arrives on time and works through designated hours
  • Completes tasks effectively, accurately and on time
  • Demonstrates little or no absenteeism/follows leave guidelines
  • Follows designated line of support
  • Display a willingness and flexibility to respond to unusual job-related demands
  • Manages time well
  • Recognizes and assists others in the work of the department, even though the work may be outside of regular duties
  • Shares equally in the workload of the department
  • Works cooperatively with all team members and departments
  • Works independently requesting assistance from supervisor only as needed
  • Abstains from criticizing COFMC, colleagues and supervisors
  • Demonstrates loyalty to COFMC, colleagues and supervisors
  • Demonstrates support of the mission and vision of COFMC
  • Accepts and participates in cross training
  • Takes initiative to identify skill development needs
  • Performs other duties as assigned.