Patient Services Specialist

1 month ago

Ada, United States COFMC Full time
Job DescriptionJob Description

POSITION TITLE: Patient Services Specialist 

NATURE OF POSITION: The Patient Services Specialist will ensure accurate, timely and proper check-in and check-out procedures. This position should have knowledge and understanding of the proper procedures for checking patients in, checking patients out, verifying insurance, completing demographics, and scheduling patients for initial and follow-up visits. This position is an integral part of the healthcare team and must be knowledgeable of clinic procedures. In addition, he/she will maintain patient confidentiality and abide by Central Oklahoma Family Medical Centers’ policies and procedures. 

MINIMUM QUALIFICATIONS: 

  • High School graduate or equivalent; required 

  • Must be at least 18 years of age 

  • Medical/Dental Office Experience; preferred 

  • Customer Service Experience; required 

  • Ability to work and communicate with a multidisciplinary healthcare team and the public 

  • Basic computer skills; required 

  • Phone etiquette  

  • Must be able to sit, stand, walk, bend, and/or lift for extended periods of time 

SUPERVISION RECEIVED: Patient Services Supervisor 

RESPONSIBILITIES: 

  • Check in/out patients for appointments and collect co-pays and account balances, if applicable 

  • Enter sliding fee information, if applicable 

  • Look up and schedule, reschedule, or cancel appointments for patients 

  • Post daily payments collected during the day 

  • Process credit card payments 

  • Schedule and processes appointments 

  • Answer the phone and directs calls as appropriate 

  • Maintain provider schedules by making proper appointments 

  • Participate in agency-sponsored staff training events (safety, OSHA, etc.) 

  • Protect the confidentiality of patients and their records at all times by complying with the clinic’s Patient Confidentiality and HIPAA policies and procedures 

  • Provide guidance as needed to departmental employees regarding clinic policies and procedures 

  • Keep workspace neat and organized 

  • Maintain a professional demeanor 

  • Exhibits a positive attitude and a commitment to the basic mission of the organization 

  • Exhibits caring qualities consistent with the values of a community health center 

  • Exhibits awareness of cultural factors and shows competence in reducing barriers to the provisions of health care services 

  • Addresses patient complaints as outlined in patient complaint resolution 

  • Complete and submit all departmental specific reporting timely as requested 

  • Assist in training Patient Services Specialist within designated location(s) 

  • Maintain schedules for Patient Services Specialist, responsible for approving/reviewing time-off request  

Powered by JazzHR

cLG4bEpPq9

  • Patient Services Specialist

    4 weeks ago

    Ada, United States COFMC Full time

    POSITION TITLE: Patient Services Specialist NATURE OF POSITION: The Patient Services Specialist will ensure accurate, timely and proper check-in and check-out procedures. This position should have knowledge and understanding of the proper procedures for checking patients in, checking patients out, verifying insurance, completing demographics, and scheduling...

  • Patient Services Specialist

    1 month ago

    Ada, United States COFMC Full time

    POSITION TITLE: Patient Services SpecialistNATURE OF POSITION:The Patient Services Specialist will ensure accurate, timely and proper check-in and check-out procedures. This position should have knowledge and understanding of the proper proceduresforcheckingpatientsin,checkingpatientsout,verifyinginsurance,completingdemographics,and scheduling patients for...

  • Patient Services Specialist

    1 month ago

    Ada, United States COFMC Full time

    POSITION TITLE: Patient Services Specialist NATURE OF POSITION: The Patient Services Specialist will ensure accurate, timely and proper check-in and check-out procedures. This position should have knowledge and understanding of the proper procedures for checking patients in, checking patients out, verifying insurance, completing demographics, and scheduling...

  • Patient Services Specialist- Float

    1 month ago

    Ada, United States COFMC Full time

    Job DescriptionJob DescriptionPOSITION TITLE: Call Center Representative/ Patient Services Specialist - Float  DEPARTMENT:  Patient Services NATURE OF POSITION:  The Call Center Representative / Patient Services Specialist- Float will ensure accurate, timely and proper check-in and check-out procedures. This position should have knowledge and...

  • Patient Safety Specialist

    3 months ago

    Ada, United States Mercy Full time

    We're a Little DifferentOur mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine...

  • Patient Safety Specialist

    3 months ago

    Ada, United States Mercy Full time

    Job DescriptionWe're a Little DifferentOur mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern...

  • Family Services Specialist III

    2 months ago

    Ada, United States Oklahoma Human Services Full time

    Job DescriptionJob DescriptionFamily Services Specialist IIIThis position is located in Ada, Oklahoma.Annual Salary: Level III  H14C: $44,272.80 + Full State Employee BenefitsTravel is extensive. Must possess a valid driver's license and maintain required car insurance. Minimum Qualifications:Family Services Specialist IIIMaster’s degree.OR a...

  • Family Services Specialist I/II

    2 weeks ago

    Ada, United States Oklahoma Human Services Full time $37,440 - $40,248

    Job DescriptionJob DescriptionFamily Services Specialist I/IIThis is a full-time position in an office settingMonday through Friday  8:00 AM - 5:00 PM.This position is located in Ada, Oklahoma.Annual Salary: Level I  H14A: $37,440.00 + Full State Employee BenefitsLevel II H14B: $40,248.00 + Full State Employee BenefitsTravel is occasional. Must possess...

  • Patient Service Representative

    2 days ago

    Ada, Oklahoma, United States Mercy Full time

    Job Summary:The Patient Service Representative will play a vital role in facilitating the patient's entrance into any Mercy facility. This includes scheduling, registration, benefit verification, pre-certification, and financial clearance, including pre-visit collection. The ideal candidate will have exceptional attention to detail and maintain knowledge and...

  • Patient Safety Specialist

    3 months ago

    Mercy Hospital Ada, United States Mercy Full time

    We're a Little DifferentOur mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine...

  • Healthcare Customer Service Representative

    2 weeks ago

    Ada, Oklahoma, United States COFMC Full time

    POSITION TITLE:Patient Services SpecialistPOSITION OVERVIEW:The Patient Services Specialist is responsible for facilitating accurate and efficient patient check-in and check-out processes. This role requires a comprehensive understanding of the procedures involved in patient registration, insurance verification, demographic data collection, and appointment...

  • Healthcare Reception Specialist

    2 weeks ago

    Ada, Oklahoma, United States COFMC Full time

    POSITION TITLE:Patient Services SpecialistPOSITION OVERVIEW:The Patient Services Specialist plays a crucial role in facilitating efficient and accurate patient check-in and check-out processes. This role requires a solid understanding of the protocols for patient registration, insurance verification, demographic data collection, and appointment scheduling...

  • Medical Office Service Representative

    2 weeks ago

    Ada, Oklahoma, United States COFMC Full time

    POSITION TITLE:Patient Services SpecialistPOSITION OVERVIEW:The Patient Services Specialist plays a crucial role in facilitating accurate and efficient patient check-in and check-out processes. This role requires a solid understanding of the protocols for managing patient arrivals, departures, insurance verification, demographic data collection, and...

  • Patient Service Rep

    2 months ago

    Ada, United States Mercy Full time

    Overview:Full Time, 40 hours/wk7:00am-4:00pmMonday-FridayThe Patient Service Representative will facilitate all components of the patients' entrance in to any Mercy facility. This may include scheduling, registration, benefit verification, pre-certification and financial clearance including pre-visit collection. The Patient Service Representative will be...

  • Healthcare Reception Specialist

    2 weeks ago

    Ada, Oklahoma, United States COFMC Full time

    POSITION TITLE: Patient Services SpecialistNATURE OF POSITION: The Patient Services Specialist plays a crucial role in facilitating efficient and accurate patient check-in and check-out processes. This role requires a solid understanding of the protocols for managing patient arrivals and departures, verifying insurance details, gathering demographic...

  • Patient Service Rep

    3 months ago

    Ada, United States Mercy Full time

    Overview:The Patient Service Representative will facilitate all components of the patients' entrance in to any Mercy facility. This may include scheduling, registration, benefit verification, pre-certification and financial clearance including pre-visit collection. The Patient Service Representative will be responsible for ensuring that the most accurate...

  • Patient Service Rep

    3 days ago

    Ada, United States Mercy Full time

    Full Time, 40 hours/wk 7:00am-4:00pm Monday-Friday The Patient Service Representative will facilitate all components of the patients' entrance in to any Mercy facility. This may include scheduling, registration, benefit verification, pre-certification and financial clearance including pre-visit collection. The Patient Service Representative will be...

  • Patient Service Rep

    4 weeks ago

    Ada, United States Mercy Full time

    Overview: Full Time, 40 hours/wk7:00am-4:00pmMonday-Friday The Patient Service Representative will facilitate all components of the patients' entrance in to any Mercy facility. This may include scheduling, registration, benefit verification, pre-certification and financial clearance including pre-visit collection. The Patient Service Representative will be...

  • Patient Service Rep

    3 months ago

    Ada, United States Mercy Full time

    Overview: The Patient Service Representative will facilitate all components of the patients entrance in to any Mercy facility. This may include scheduling, registration, benefit verification, pre-certification and financial clearance including pre-visit collection. The Patient Service Representative will be responsible for ensuring that the most accurate...

  • Patient Service Rep

    3 months ago

    Ada, United States Mercy Full time

    Overview: The Patient Service Representative will facilitate all components of the patients' entrance in to any Mercy facility. This may include scheduling, registration, benefit verification, pre-certification and financial clearance including pre-visit collection. The Patient Service Representative will be responsible for ensuring that the most accurate...