Current jobs related to Medical Office Service Representative - Ada, Oklahoma - COFMC

  • Customer Service Representative

    3 days ago

    Ada, Oklahoma, United States Domino's Pizza LLC Full time

    **Domino's Pizza LLC Job Description**As a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service and creating a positive experience for our guests.**Key Responsibilities:**Greet customers and provide them with a positive, engaging experience.Take customer orders using our technology and...

  • Customer Service Representative

    1 week ago

    Ada, Oklahoma, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job DescriptionAt Domino's Pizza LLC, we're looking for a talented Customer Service Representative to join our team. As a key member of our in-store team, you'll be responsible for providing exceptional customer service, ensuring high-quality pizzas, and maintaining a clean and safe working environment.Key Responsibilities:Assist customers...

  • Patient Services Representative

    1 month ago

    Ada, Oklahoma, United States COFMC Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Services Specialist to join our team. As a key member of our healthcare team, you will be responsible for ensuring accurate and timely check-in and check-out procedures for patients. This role requires strong communication and organizational skills, as well as the ability to work...

  • Customer Service Representative

    1 week ago

    Ada, Oklahoma, United States State Farm Insurance Full time

    Job Summary:As a Customer Service Representative at State Farm Insurance, you will be responsible for providing exceptional customer service and support. Your primary goal will be to assist customers with their insurance needs, answering questions, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Assist customers with inquiries,...

  • Patient Services Representative

    1 week ago

    Ada, Oklahoma, United States COFMC Full time

    Job OverviewCOFMC is seeking a skilled Patient Services Representative to join our team. As a Float Call Center Specialist, you will play a vital role in ensuring accurate, timely, and proper check-in and check-out procedures. Your knowledge and understanding of insurance verification, demographics completion, and patient scheduling will be essential in...

  • Customer Service Liaison

    3 days ago

    Ada, Oklahoma, United States State Farm Insurance Full time

    Customer Service Representative Job DescriptionAt State Farm Insurance, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer service team, you'll be responsible for:Providing Exceptional Customer ServiceAssisting Customers with Policy Changes and InquiriesProcessing Policy Applications, Renewals, and...

  • Customer Service Representative

    2 weeks ago

    Ada, Oklahoma, United States Robert Shurtleff - State Farm Agent Full time

    Job OverviewAs a Customer Service Representative - State Farm Agent Team Member with Robert Shurtleff - State Farm Agent, you will play a vital role in delivering exceptional client experiences that drive the growth of a successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit. You...

  • Customer Service Representative

    7 days ago

    Ada, Oklahoma, United States The Chickasaw Nation Full time

    Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Cashier. As a Cashier, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Provide first-class customer service, responding to customer...

  • Account Representative

    4 weeks ago

    Ada, Oklahoma, United States Robert Shurtleff - State Farm Agent Full time

    Job OverviewWe are seeking a highly motivated and customer-focused Account Representative to join our team at Robert Shurtleff - State Farm Agent. As a key member of our agency, you will play a vital role in growing our business through meaningful client relationships and exceptional service.ResponsibilitiesProvide expert guidance on insurance products and...

  • Medical Claims Specialist

    3 days ago

    Ada, Oklahoma, United States The Chickasaw Nation Full time

    We are seeking a highly skilled Revenue Cycle Billing Specialist to join our team at The Chickasaw Nation Medical Center. This role is responsible for interpreting data from medical records to prepare and submit third-party claims for reimbursement.Key Responsibilities:Ensure accurate submission of claims and maintain confidentiality of patient data.Research...

  • Customer Service Associate

    4 days ago

    Ada, Oklahoma, United States Family Dollar Full time

    Customer Service Representative Role at Family DollarAs a valued member of our store team, you will be responsible for delivering exceptional customer service and creating a positive shopping experience for our customers. Your key responsibilities will include:Providing assistance to customers with their shopping needs and answering questions about our...

  • Judicial Police Officer

    1 month ago

    Ada, Oklahoma, United States The Chickasaw Nation Full time

    Job Title: Judicial Police OfficerWe are seeking a highly skilled and dedicated Judicial Police Officer to join our team at the Lighthorse Police Department - Ada Precinct. As a Judicial Police Officer, you will be responsible for enforcing laws and regulations within the Chickasaw Nation Judicial and Legislative building.Key Responsibilities:Conduct patrols...

  • Cashier & Front End Services Representative

    1 week ago

    Ada, Oklahoma, United States Wal-Mart Stores , Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Cashier & Front End Services Associate to join our team at Walmart. As a key member of our store team, you will play a vital role in ensuring our customers have a positive shopping experience.Key ResponsibilitiesProvide exceptional customer service, responding to customer inquiries and...

  • Medical Professional

    4 weeks ago

    Ada, Oklahoma, United States Mercy Full time

    Exciting Opportunity at Mercy Clinic Primary CareWe are seeking a dedicated and compassionate Medical Professional to join our team at Mercy Clinic Primary Care. As a key member of our healthcare team, you will play a vital role in delivering exceptional patient care and contributing to the success of our clinic.Key Responsibilities:Prepare patients for...

  • Customer Service Ambassador

    1 week ago

    Ada, Oklahoma, United States Family Dollar Full time

    At Family Dollar, we're looking for a skilled Customer Service Representative to join our team. As a key member of our store staff, you'll be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers. Your key responsibilities will include:Key Responsibilities:Providing exceptional customer service,...

  • Nurse Practitioner

    2 days ago

    Ada, Oklahoma, United States Mercy Full time

    Job Summary:We are seeking a compassionate and skilled Registered Nurse to join our team at Mercy. As a Registered Nurse, you will be responsible for providing exceptional care to our patients and contributing to our healing ministry.Responsibilities:Assess, plan, implement, and evaluate nursing care in accordance with standards of nursing practice.Utilize...

  • Hematology/Oncology Physician

    7 days ago

    Ada, Oklahoma, United States Ascend Medical Staffing Full time

    Job Title: Hematology/Oncology PhysicianJob Summary:We are seeking a skilled Hematology/Oncology Physician to join our team at Ascend Medical Staffing. As a key member of our healthcare team, you will be responsible for providing high-quality patient care and contributing to the development of our medical staff.Responsibilities:* Provide medical care to...

  • Medical Assistant Professional

    1 month ago

    Ada, Oklahoma, United States Xpress Wellness Urgent Care Full time

    Job SummaryXpress Wellness Urgent Care is seeking a skilled and compassionate Medical Assistant to provide top-notch patient care and excellent customer service in a fast-paced environment.ResponsibilitiesTake and record vital signs, medical history, and patient symptoms accurately and efficiently.Assist healthcare providers during examinations and...

  • Server Representative

    2 weeks ago

    Ada, Oklahoma, United States Santa Fe Cattle Company Full time

    Job Title: ServerAt Santa Fe Cattle Company, we are seeking a skilled and charismatic Server to join our team. As a Server, you will be responsible for providing exceptional customer service, ensuring a memorable dining experience for our guests.Key Responsibilities:Provide attentive and personalized service to guests, ensuring their needs are met and...

  • Medical Support Specialist

    3 weeks ago

    Ada, Oklahoma, United States Xpress Wellness Urgent Care Full time

    Job SummaryXpress Wellness Urgent Care is seeking a skilled and compassionate Medical Assistant to provide top-notch patient care and excellent customer service in a fast-paced urgent care environment.ResponsibilitiesTake and record vital signs, medical history, and patient symptoms accurately and efficiently.Assist healthcare providers during examinations...

Medical Office Service Representative

2 months ago

Ada, Oklahoma, United States COFMC Full time

POSITION TITLE:
Patient Services Specialist

POSITION OVERVIEW:
The Patient Services Specialist plays a crucial role in facilitating accurate and efficient patient check-in and check-out processes. This role requires a solid understanding of the protocols for managing patient arrivals, departures, insurance verification, demographic data collection, and appointment scheduling for both initial and follow-up visits. As a vital member of the healthcare team, the specialist must be well-versed in clinic operations.
Additionally, the individual will uphold patient confidentiality and adhere to the policies and procedures established by Central Oklahoma Family Medical Centers.

ESSENTIAL QUALIFICATIONS:

  • High School diploma or equivalent; required
    Must be at least 18 years of age
    Experience in a Medical/Dental Office; preferred
    Customer Service experience; required
    Ability to collaborate and communicate effectively with a multidisciplinary healthcare team and the public
    Basic computer proficiency; required
    Excellent phone etiquette
    Must be capable of sitting, standing, walking, bending, and/or lifting for extended periods

SUPERVISION:
Reports to the Patient Services Supervisor

KEY RESPONSIBILITIES:

  • Facilitate patient check-in/out for appointments and collect co-pays and account balances as necessary
    Enter sliding fee information when applicable
    Schedule, reschedule, or cancel patient appointments
    Process daily payments received
    Handle credit card transactions
    Manage appointment scheduling and processing
    Answer incoming calls and direct them appropriately
    Maintain provider schedules by organizing appointments
    Participate in agency-sponsored training events (safety, OSHA, etc.)
    Ensure patient confidentiality and compliance with HIPAA regulations at all times
    Provide guidance to departmental staff regarding clinic policies and procedures
    Keep the workspace organized and professional
    Exhibit a positive attitude and commitment to the organization's mission
    Demonstrate caring qualities aligned with the values of a community health center
    Show cultural awareness and competence in overcoming barriers to healthcare access
    Address patient complaints as per established resolution procedures
    Complete and submit departmental reports in a timely manner
    Assist in training new Patient Services Specialists within designated locations
    Maintain schedules for Patient Services Specialists and oversee time-off requests