Current jobs related to Bilingual Customer Service Representative - Austin - Viaplus, LLC
-
Bilingual Customer Service Representative
3 weeks ago
Austin, Texas, United States MAXIMUS Full timeJob SummaryWe are seeking a highly skilled and customer-focused Bilingual Customer Service Representative to join our team at Maximus. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving their issues in a timely and professional manner.Key...
-
Bilingual Customer Service Representative
3 weeks ago
Austin, Texas, United States BCForward Full timeJob SummaryWe are seeking a highly skilled and bilingual Customer Service Representative to join our team at BCforward. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to phone inquiries, and resolving issues in a prompt and courteous manner.Key Responsibilities:Provide...
-
Customer Service Representative Bilingual
4 weeks ago
Austin, Texas, United States Collabera Full timeJob OverviewCollabera is seeking a highly skilled Customer Service Representative Bilingual to join our team. As a key member of our customer support team, you will provide exceptional service to our clients, ensuring their needs are met and exceeded.ResponsibilitiesProvide unbiased assistance to clients with questions regarding eligibility, medical claims...
-
Bilingual Customer Service Representative
2 weeks ago
Austin, Texas, United States RECOVERY MONITORING SOLUTIONS CORPORATION Full timeJob Title: Bilingual Customer Service RepresentativeRecovery Monitoring Solutions Corporation is seeking a highly skilled and bilingual Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients and ensuring the smooth operation of our electronic...
-
Bilingual Customer Service Representative
2 weeks ago
Austin, Texas, United States Call Center Haven Full timeJob Title: Bilingual Customer Service RepresentativeWe are seeking a highly motivated and experienced bilingual (English & Spanish) individual to join our team as a Remote Customer Service Representative. As a key member of our Call Center Haven team, you will be responsible for handling inbound and outbound calls, providing exceptional customer service, and...
-
Austin, Texas, United States Staff My Agency Full timeJob Title: Bilingual Insurance Customer ServiceWe are seeking a highly motivated and customer-focused Bilingual Insurance Customer Service Representative to join our team at Staff My Agency.About the Role:This is an exciting opportunity for a bilingual professional to work in a fast-paced environment, helping our business grow through value-based...
-
Bilingual Customer Service Representative
2 weeks ago
Austin, Texas, United States Collabera Full timeJob DescriptionWe are seeking a highly skilled Bilingual Customer Service Representative to join our team at Collabera. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, responding to their inquiries, and resolving any issues that may arise.Responsibilities:Respond to phone inquiries from...
-
Customer Service Representative
4 weeks ago
Austin, Texas, United States Collabera Full timeJob SummaryWe are seeking a highly skilled and bilingual Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues that may arise.ResponsibilitiesRespond to customer inquiries in a prompt and...
-
Austin, Texas, United States Staff My Agency Full timeCustomer Service Representative - Spanish LanguageWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Spanish Language. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, utilizing your excellent communication skills and...
-
Bilingual Customer Service Representative
1 month ago
Austin, Texas, United States MAXIMUS Full timeJob SummaryWe are seeking a highly skilled and bilingual Customer Service Representative to join our team at Maximus. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to inquiries, and resolving issues in a timely and professional manner.Key ResponsibilitiesProvide customer...
-
Customer Service Representative Bilingual
2 weeks ago
Austin, Texas, United States BCforward Full timeJob Summary:BCforward is seeking a highly skilled Customer Service Representative Bilingual to provide exceptional support to Medicaid clients in English and Spanish.Key Responsibilities:• Provide unbiased assistance to clients with questions regarding eligibility, medical claims status, and other program questions in English and Spanish.• Assist with...
-
Customer Service Representative
7 days ago
Austin, Texas, United States Staff My Agency Full timeAre you a customer-focused professional looking to grow your career in a dynamic and supportive environment? We're seeking a talented Bilingual Spanish Service Representative to join our team at State Farm Agency in Austin, TX. As a key member of our team, you'll play a vital role in delivering exceptional customer service and building strong relationships...
-
Bilingual Customer Service Representative
1 week ago
Austin, Texas, United States MAXIMUS Full timeCustomer Service Representative OpportunityMaximus is seeking a highly skilled and bilingual Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer care and enrollment services for health benefits via telephone, IVR, and web-based portals.This is a fully...
-
Customer Service Representative
4 weeks ago
Austin, Texas, United States CVS Health Full timeCustomer Service Representative Opportunity at CVS HealthWe are seeking a highly skilled and bilingual Customer Service Representative to join our team at CVS Health. As a key member of our customer service team, you will play a critical role in providing exceptional service to our customers, promoting a positive team environment, and driving process...
-
Bilingual Customer Service Representative
3 weeks ago
Austin, Texas, United States VINCI Full timeAbout VINCIVINCI is a global mobility company in the Intelligent Transportation Systems (ITS) market, specializing in revenue and services management solutions for the transportation industry. Our full-featured, single-account back-office technology facilitates high-volume transactions, customer operations, and data analytics required for seamless multimodal...
-
Bilingual Customer Service Representative
2 days ago
Austin, Texas, United States ViaPlus by VINCI Highways Full timeAbout ViaPlus by VINCI HighwaysViaPlus by VINCI Highways is a global mobility company in the Intelligent Transportation Systems (ITS) market, specializing in revenue and services management solutions for the transportation industry. Our full-featured, single-account back-office technology facilitates the high-volume transactions, customer operations, and...
-
Bilingual Customer Service Representative
3 weeks ago
Austin, Texas, United States TTEC Full timeAbout the RoleWe're seeking a highly skilled Bilingual Customer Service Representative to join our team at our walk-in center in Austin, TX. As a key member of our customer experience team, you will be responsible for providing exceptional service to our customers, resolving their concerns, and ensuring their satisfaction.Key ResponsibilitiesProvide...
-
Bilingual Customer Service Representative
4 weeks ago
Austin, Texas, United States TTEC Full timeAbout the RoleWe're seeking a highly skilled and compassionate Bilingual Customer Service Representative to join our team at our Austin, TX walk-in center. As a key member of our customer experience team, you'll be responsible for providing exceptional service to our clients, resolving their concerns, and exceeding their expectations.Key...
-
Bilingual Customer Service Representative
2 days ago
Austin, Texas, United States MAXIMUS Full timeJob SummaryWe are seeking a highly skilled Bilingual Customer Service Representative to join our team at MAXIMUS. The ideal candidate will be fluent in English and Spanish, with excellent communication and problem-solving skills.Key ResponsibilitiesProvide customer care and enrollment services via telephone, IVR, and web-based portals.Interact with customers...
-
Bilingual Customer Support Representative
4 weeks ago
Austin, Texas, United States Staffing Now Full timeJob Title: Bilingual Customer Support RepresentativeStaffing Now is seeking a highly motivated and bilingual Customer Support Representative to join our team. As a Customer Support Representative, you will be responsible for providing exceptional customer service to our clients, handling high-volume incoming calls, and resolving customer complaints and...
Bilingual Customer Service Representative
2 months ago
ViaPlus is a global mobility company in the Intelligent Transportation Systems (ITS) market, specializing in revenue and services management solutions for the transportation industry. Our full-featured, single-account back-office technology facilitates the high-volume transactions, customer operations, and data analytics required for seamless multimodal mobility. As a VINCI Highways subsidiary, we are committed to technical innovation and to promoting a positive mobility experience for all. VINCI Highways , a VINCI Concessions subsidiary, is a leader in road concessions, operation and mobility services. We design, finance, build and operate motorways, bridges, tunnels, urban roads and mobility services on a network of 4,100 km in 15 countries. VINCI Highways leverages its expertise to deliver the highest performance and safety standards and treat drivers to a positive experience. VINCI Concessions is an international player in transport infrastructure. We leverage our integrated model to design, finance, build, operate and maintain some 80 airports, motorways and rail projects in 23 countries, through our subsidiaries VINCI Airports, VINCI Highways and VINCI Railways. We are committed to shared growth with regions and are actively making mobility ever more sustainable, efficient and innovative. MAJOR DUTIES AND RESPONSIBILITIES Other duties may be assigned. The order of the duties listed does not represent the importance and/or percentage of time dedicated to each duty. Promote positive customer relations with customers and coworkers. Answer routine and non‐routine customer calls daily Provide customer service to walk-in customers including accepting payments. Acquire a working knowledge of our database. Communicate effectively with a variety of people across various levels both within and outside the organization. Consistently meet established productivity, schedule adherence and quality standards. Quickly and accurately identify and assess individual needs, as well as take the appropriate actions to satisfy those needs. Provide information about products and services. Maintain customer records by updating account information. Follow communication procedures, guidelines, and policies. Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Must follow all company rules and procedures. Ability to deal with customers in a courteous, polite, and professional manner at all times. Respond to all web and email customer correspondence. Process incoming customer (CSC) transactions Respond to customer voicemails Provide support for customer service center as needed QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Excellent written and verbal communication skills Excellent attendance and punctuality Enjoy providing prompt and timely service to our clients Be extremely detail‐orientated, and efficient and possess superior written and verbal communication skills Must possess strong interpersonal skills Have compassion and empathy for customer situations and excellent listening skills. Have excellent customer service skills with the ability to build and maintain customer relationships Be energetic, self‐motivated, and quick‐thinking Can work in a team environment or independently while being flexible and open to learning new experiences in a fast‐paced changing environment Ability to read and comprehend normal instructions, correspondence, and memos Must be able to organize and write correspondence and memos in a logical/methodical manner Ability to effectively present information to customers, clients, and other employees of the organization Ability to apply common sense understanding to carry out detailed written or oral instructions Ability to deal with problems involving a few concrete variables in standardized situations Excellent computer skills required, including knowledge of various Microsoft Office programs Ability to handle difficult customers or situations Ability to work varied shifts. EDUCATION AND/OR EXPERIENCE High school diploma or general education degree (GED) A minimum of one-year Customer Service Experience required A minimum of six months of Call Center experience preferred Bilingual Spanish is required SUPERVISORY RESPONSIBILITIES There are no supervisory responsibilities in this position. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to use hands and reach with hands and arms, hear, and talk. The employee will be working and navigating on a computer. The employee occasionally is required to stand, sit, stoop, kneel, crouch, and walk. The employee may occasionally be required to lift and/or move up to 20 pounds. The work environment is usually moderate to loud. Will you be able to reliably commute or relocate to the area for this job? * Yes No How many years of customer service experience do you have? * What are your salary requirements for this position? * Will you now or will you in the future require employment visa sponsorship? * Do you have a minimum typing speed of 25 WPM? * Are you bilingual in Spanish? * Have you previously been employed by a VINCI company (TollPlus, Cofiroute, etc.)? * #J-18808-Ljbffr
