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2 months ago
About us: At Brightstar Care of Wellington and Palm Beach, we're not just a home health care agency - we're a passionate group dedicated to infusing joy into the lives of our clients. As a leading provider of home health care services, we're on a mission to elevate the quality of life for those we serve. We're currently on the lookout for an energetic, organized, and detail-oriented individual to bring their spark into our family and join us in bringing our clients to "a higher standard".
We are looking for an administrative assistant to manage our front desk daily and to perform a variety of administrative and clerical tasks. As a receptionist, you will be the first point of contact for our company. We are looking for someone who will uphold our goal to achieve our "higher standard" and utilize that in their day-to-day interactions with ourcustomers/staff. Our administrative assistant's duties include offering support across the organization. To become a successful part of our team, you will need to have a pleasant personality, as this is also a very important piece in our customer service role. You should also be able to deal with emergencies in a calm, timely and effective manner, while streamlining office operations. Multitasking and positive stress management skills are essential for this position, while keeping in mind you always have support.
Responsibilities:
- Greet and welcome guests as soon as they arrive at the office with a smile
- If necessary, notify team member and if available at that time direct visitors to the appropriate person and office. If not available immediately, kindly offer coffee/water and have them sit in waiting area.
- Answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material (i.e. pens, forms and brochures)
- Provide basic and accurate information in-person and via phone/email
- Perform other clerical receptionist duties such as scanning, uploaded, and faxing as directed.
- Proven work experience as a Receptionist, Front Office Representative or similar role
- With in the health care realm
- Proficiency in Microsoft i.e. Excel, Word, Outlook, etc.
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Positive customer service attitude