Patient Safety Coordinator

2 months ago

Baltimore, United States MAPTA , LLP Full time

General Summary

Under limited supervision, analyzes patient safety events, and communicates with hospital leadership, clinical teams, and Risk Management to drive institutional change toward high reliability and zero harm. Provides leadership and direction to multi-disciplinary teams (which include physicians and senior leaders) to collaboratively accomplish patient safety and safety improvement strategies at UMMC. The position encompasses various roles (e.g., coordinator, educator, project manager, and facilitator) and requires effective interpersonal and management skills. A deep understanding of clinical care and clinical leadership is integral to gaining credibility and collaboration from colleagues. Duties include working with UMMC departments and MMCIP (risk management) on risk reduction strategies to enhance patient safety in the context of Just Culture. This role works with leadership, staff, and physicians to provide a planned, systematic, organization-wide approach to identify, measure, monitor, and evaluate patient safety and improvement activities. Reviews patient records and prepares patient safety event summaries and timelines necessary for informed, collaborative discussion and problem-solving. Helps develop and revise policies and procedures; interprets and ensures compliance with UMMC policies, quality standards, regulations, and codes. Manages reports to regulatory agencies, including the Joint Commission and Office of Healthcare Quality. Develops and maintains interactive and collaborative relationships with key medical staff. Serves as a vital patient safety resource to clinical teams and support staff including faculty, unit dyads, and front-line team members. Principal Responsibilities and Tasks

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. Assists in the coordination and implementation of activities in the journey to become a high reliability organization with the focus on zero harm. Coordinates with leadership to direct the patient safety program Coordinates root cause analysis (RCA) and follow-up action plans in accordance with The Joint Commission and State of Maryland COMAR Regulations for sentinel event and adverse event review, reporting, and improvement plans. Facilitates action plan creation and completion. Partners with UMMC leadership to facilitate, prioritize, and advance the ongoing focus on a culture of patient safety. Leads activities to improve event reporting and response to near-miss events. Determines utilization of data to drive improvements in Patient Safety and minimize preventable harm. Responsible for communication and education regarding patient safety and risk prevention strategies throughout the hospital and ambulatory setting. Develops and implements education for employees and medical staff related to patient safety. Publish monthly Lessons Learned for nursing staff and 60 Seconds of Safety for providers as well as other educational documents such as CPUs and Safety Flashes. Serves as a consultant and resource person to unit managers and unit/department clinical representatives and assists clinical and ancillary departments with the development of clinical and/or patient safety indicators, criteria, and process improvements. Responsible for the following aspects of the Event Reporting System:

Reviewing daily event reports and notifying appropriate managers for follow-up, as indicated and escalates to leadership when needed. Developing reports to identify patterns and trends Tracking trends and anticipating events to reduce preventable harm Identifying nominees for monthly Great Catch awards

Identifies and investigates patient safety events, opportunities, trends, and sentinel events Participates in in-service education programs including orientation related to patient safety and the prevention of medical errors and compliance with regulatory (NPSG) standards. Participates in Proactive Risk Assessments, as required. Conducts chart reviews and interviews to inform RCA discussion for the relevant discipline/program to investigate patient safety and adverse events Assists with the implementation of the Safety Culture Assessment survey instrument as determined by UMMS. Assists with debriefings with individual work areas as results become available and collates action plans. Shall be a member of or lead key hospital committees and teams as requested for the purpose of ensuring that patient safety and the prevention of medical errors are addressed as needed. Assists the UMMC Patient Safety Officer with reporting to the State and The Joint Commission. Ensures compliance with regulatory requirements related to Patient Safety. Ensures compliance with external regulators and accrediting agencies (e.g., The Joint Commission, CMS, Maryland State Department of Health Office of Healthcare Quality (OHCQ). Ensures that Medical Center and department policies, procedures, and standards meet requirements and regulations of regulatory and accrediting agencies related to patient safety. Education and Experience

Master's degree in nursing or related health science field is preferred. Current licensure in related field is required (i.e. nursing (RN), physical therapy). Three to five years of experience in patient safety in an acute care facility is required. Experience in an Academic Medical Center is preferred. Knowledge, Skills and Abilities

Knowledge of federal, state, and local requirements of regulatory and accreditation agencies is required. Knowledge of quality improvement measurement, analysis, and improvement strategies is required. Strong leadership and interpersonal skills are required. Proficiency and demonstrated effectiveness in problem-solving, analytical skills, and implementation of new programs. Highly effective oral and written communication skills are required to work with all levels of hospital personnel, administrators, and clinical staff as well as outside agencies. Ability to work with limited supervision in the management of projects and programs is required. Initiative and problem-solving skills are needed. Ability to develop collaborative programs and projects with other disciplines is required. Must be able to contribute to team effectiveness, build relationships, and facilitate improvements. General knowledge of PC and database management software packages is required. Basic project management skills Strong presentation skills including executive-level presentations.

#J-18808-Ljbffr

  • Patient Safety Healthcare Coordinator

    4 weeks ago

    Baltimore, United States University of Maryland Medical System Full time

    Company Description Renowned as the academic flagship of the University of Maryland Medical System, our Magnet®-designated facility is a nationally recognized, academic medical center with opportunities across the continuum of care. Come join UMMC and discover the atmosphere where talents and ideas come together to enhance patient care and advance the...

  • Patient Safety Healthcare Coordinator

    2 months ago

    Baltimore, United States The University of Maryland Medical System Full time

    Renowned as the academic flagship of the University of Maryland Medical System, our Magnet-designated facility is a nationally recognized, academic medical center with opportunities across the continuum of care. Come join UMMC and discover the atmosphere where talents and ideas come together to enhance patient care and advance the science of nursing. Located...

  • Patient Safety Healthcare Coordinator

    2 months ago

    Baltimore, United States American Health Quality Association Full time

    Job Description General Summary Under limited supervision, analyzes patient safety events, and communicates with hospital leadership, clinical teams and Risk Management drive institutional change toward high reliability and zero harm. Provides leadership and direction to multi-disciplinary teams (which include physicians and senior leaders) to...

  • Patient Safety Healthcare Coordinator

    3 weeks ago

    Baltimore, United States University of Maryland Medical System Full time

    Company Description Renowned as the academic flagship of the University of Maryland Medical System, our Magnet®-designated facility is a nationally recognized, academic medical center with opportunities across the continuum of care. Come join UMMC and discover the atmosphere where talents and ideas come together to enhance patient care and advance the...

  • Patient Safety Healthcare Coordinator

    4 weeks ago

    Baltimore, United States University of Maryland Medical System Full time

    Company Description Renowned as the academic flagship of the University of Maryland Medical System, our Magnet-designated facility is a nationally recognized, academic medical center with opportunities across the continuum of care. Come join UMMC and discover the atmosphere where talents and ideas come together to enhance patient care and advance the science...

  • Patient Safety Healthcare Coordinator

    2 months ago

    Baltimore, United States University of Maryland Medical System Full time

    Job DescriptionJob DescriptionCompany DescriptionRenowned as the academic flagship of the University of Maryland Medical System, our Magnet®-designated facility is a nationally recognized, academic medical center with opportunities across the continuum of care.  Come join UMMC and discover the atmosphere where talents and ideas come together to enhance...

  • Patient Safety Healthcare Coordinator

    1 month ago

    Baltimore, United States University of Maryland Medical System Full time

    Job DescriptionJob DescriptionCompany DescriptionRenowned as the academic flagship of the University of Maryland Medical System, our Magnet®-designated facility is a nationally recognized, academic medical center with opportunities across the continuum of care.  Come join UMMC and discover the atmosphere where talents and ideas come together to enhance...

  • Patient Care Assistant

    1 week ago

    Baltimore, Maryland, United States Patient First Full time

    Position: Patient Care Assistant (PCA)Location: Not specifiedEmployment Type: Full-timeRole Overview:The Patient Care Assistant (PCA) plays a vital role in supporting healthcare professionals and ensuring the well-being of patients. The responsibilities include, but are not limited to:Monitoring patients' vital signs and reporting any changes to the nursing...

  • Healthcare Safety Coordinator

    1 week ago

    Baltimore, Maryland, United States University of Maryland Medical System Full time

    Company OverviewAs a distinguished academic institution within the University of Maryland Medical System, our Magnet-designated facility stands out as a premier academic medical center, recognized nationally for its excellence in patient care and nursing science. Situated in a vibrant urban environment, we offer a collaborative atmosphere where innovative...

  • Healthcare Safety Program Coordinator

    7 days ago

    Baltimore, Maryland, United States University of Maryland Medical System Full time

    Company OverviewAs a prestigious academic medical center within the University of Maryland Medical System, we are recognized for our commitment to excellence in patient care and nursing science. Our Magnet-designated facility offers a dynamic environment where innovative ideas and skilled professionals converge to enhance healthcare delivery.Position...

  • RN Manager of Patient Safety Initiatives

    1 week ago

    Baltimore, Maryland, United States MedStar Health Full time

    Overview of the RoleUnder the guidance of the Vice President for Medical Affairs, this position is pivotal in enhancing the effectiveness and efficiency of the Patient Safety Program at MedStar Health. The role involves cultivating strong partnerships with key hospital leaders to align safety initiatives with organizational needs. Utilizing industry best...

  • Safety Compliance Coordinator

    5 days ago

    Baltimore, Maryland, United States Safeway Full time

    Safeway is committed to fostering a culture that prioritizes the well-being of our employees and customers. Our core philosophy revolves around people, ensuring that our practices reflect our dedication to exceptional service. Role Overview: Safety Compliance Coordinator We are seeking a Safety Compliance Coordinator for our Mid-Atlantic Division,...

  • Patient Care Coordination Specialist

    5 days ago

    Baltimore, Maryland, United States University of Maryland Medical System Full time

    Job OverviewThis position is designed to outline the general responsibilities and expectations associated with the role.The primary function is to assist in the coordination of patient care, which includes managing appointment scheduling for practice visits and treatments in alignment with physicians' availability while following established policies and...

  • Patient Care Coordination Specialist I

    5 days ago

    Baltimore, Maryland, United States University of Maryland Medical System Full time

    Job OverviewCompany Overview:The University of Maryland Medical System is recognized as a premier academic medical center, offering a dynamic environment for healthcare professionals to thrive. Our facility is committed to enhancing patient care and advancing the field of nursing.Position Summary:The following outlines the essential functions and...

  • Safety Compliance Coordinator

    1 week ago

    Baltimore, Maryland, United States Safeway Full time

    Safeway is committed to fostering a culture centered around our people, ensuring that our practices reflect our core values. Our dedicated team members are passionate about delivering outstanding service to our customers every day. Role Overview: Safety Compliance Coordinator We are seeking a Safety Compliance Coordinator for our Mid-Atlantic Division....

  • Patient Flow Operations Coordinator

    1 week ago

    Baltimore, Maryland, United States The University of Maryland Medical System Full time

    Location: University of Maryland Medical SystemPosition Type: ExemptCompany Overview: The University of Maryland Medical System is dedicated to enhancing healthcare access and quality, serving as a pivotal institution in the region for both primary and specialized medical services. Our commitment to community health drives us to expand our services and...

  • Patient Access Coordinator

    1 week ago

    Baltimore, Maryland, United States MedStar Health Full time

    Overview of the RoleUnder general supervision, serves as the initial point of contact at the MedStar Care Connection Contact Center, welcoming callers on behalf of physician practices. This role is essential in fostering loyalty and anticipating patient needs while delivering effective customer relationship management. The coordinator gathers and documents...

  • Patient Flow Management Coordinator

    1 week ago

    Baltimore, Maryland, United States The University of Maryland Medical System Full time

    Position Overview:The Patient Flow Management Coordinator plays a crucial role in overseeing the seamless movement of patients within the healthcare facility, ensuring efficient transitions through various departments, particularly the Emergency Department and Observation Unit.Key Responsibilities:Operational Management: Directs daily operations to...

  • Patient Service Coordinator

    5 days ago

    Baltimore, United States MedStar Health Full time

    General Summary of Position Job Summary: MedStar Health is looking for a PRN Patient Service Coordinator to join our team in Federal Hill, Maryland! As a Patient Service Coordinator, you will be responsible for providing the best customer service to patients by greeting them with a warm and friendly smile, managing check in/out processes, gathering...

  • Patient Service Coordinator

    2 months ago

    Baltimore, United States MedStar Health Full time

    General Summary of Position Job Summary: MedStar Health is looking for a PRN Patient Service Coordinator to join our team in Federal Hill, Maryland! As a Patient Service Coordinator, you will be responsible for providing the best customer service to patient by greeting them with a warm and friendly smile, checking in/out processes, gathering demographic...