Receptionist

2 weeks ago

Brooklyn, United States Forestdale Full time
Background:
Forestdale (FD) is a NYC child welfare agency working to prevent child abuse/neglect through parenting, prevention, and foster care (FC) services, focusing on low-income and immigrant communities in Queens & Brooklyn. We help thousands of families work through acute & complex trauma, parents raise the next amazing generation of children, and youth successfully launch into adulthood. FDs mission is to ensure that children and families have the fundamental assets they need to thrive and live independently.

Job Summary:

Forestdale Inc. Strong Families: Preventive Service program is a family support program for families facing challenges which can impact the ability to effectively parent their children and to keep them safe from harm. The program is designed to assist families in identifying and addressing their individual challenges and the impact on their parental lives. As the programs Receptionist, he/she will serve as the initial point of contact with the public and with the families and will be expected to manage the administrative and clerical functions of the office/site.

Major Responsibilities/Activities
  • Assist with overall clerical and administrative functions including answering phone, sorting and distributing mail, scanning, photocopying and scheduling appointments and meetings.
  • Manage meeting space calendar.
  • Staff office reception: answer phones, welcome and direct visitors.
  • Maintain reception area and common spaces.
  • Responsible for case record filing and maintenance; preparing of open and closed files.
  • Maintain supplies; handle purchasing requests.
  • Reconcile purchase card and petty cash accounts; expense reimbursement requests, metro card requests.
  • Data entry as assigned for all program systems (CARA, Connections, PROMIS, ASARA)
  • Assist to maintain training databases and run reports
  • Liaise with other agency departments including IT, HR, finance and training.
  • Coordinate events and special projects as requested.
  • Responsible for ensuring compliance with all building fire drill.
  • Other duties as assigned.
Minimum Requirements:
  • High school diploma or equivalent required
  • One year prior experience as an Administrative Assistant/Office Manager a plus.
  • Front Desk Reception experience preferred
  • Proficiency with Microsoft Office, Excel and Word; willingness to learn program specific databases.
  • Familiar with data entry and running reports.
  • Strong verbal and written communication.
  • Bilingual in English, Spanish, Haitian Creole preferred
  • Strong interpersonal skills and ability to maintain confidentiality.
  • Experience working successfully in multi-cultural environments serving vulnerable or underserved populations.
  • Ability to perform as part of a team.
Salary Range: $21.97/hr to $25.82 /hr

Location

384 Bridge Street Downtown Brooklyn 11201

Benefits
  • Four weeks vacation
  • Medical/dental/vision/life/disability insurance
  • 401(k), 7% employer contribution + 2% match
  • Tax-deferred health care/dependent care/commuter plans


Additional Information

Forestdale Inc. is an equal opportunity employer that is proudly committed to becoming an anti-racist and multicultural organization that stands up for justice and equity. We welcome prospective employees from diverse backgrounds, for administrative support and direct service and leadership roles, who will join us on that journey, uphold our values and approach, and believe in our mission. Additionally, we aim to have a racially representative leadership and workforce that is reflective of the communities we work in partnership with.

Forestdale Inc. is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of our activities or operations. These activities include, but are not limited to, hiring and termination of staff, selection of volunteers and vendors, and provision of services.

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