Receptionist (Seasonal)

WHO WE ARE

Avant Gardner is New York City's premier event space and producer. Its flagship venue, The Brooklyn Mirage, is the crown jewel of New York City entertainment and one of the most iconic venues in the world. Avant Gardner's 80,000 square foot complex occupies an entire city block of East Williamsburg, highlighted by the space's unrivaled audiovisual features including a 200 foot wide, 15k resolution video wall. Voted North America's 'Best Large Club' in 2022 and 2023 and ranked top ten globally by DJ Mag, Avant Gardner has welcomed sold out shows featuring today's top acts and emerging global stars including Drake, Skrillex, Turnstile, Four Tet, John Summit, Glass Animals, Carl Cox, Keinemusik, Christina Aguilera, David Guetta, Marshmello, Rene Rapp, Rina Sawayama, Rfs Du Sol, SOFI TUKKER, Tisto, and many more. Avant Gardner's portfolio includes event brands such as The Cityfox Experience along with programming across New York City. For more information, visit Avant-Gardner.com.

WHO YOU ARE

• Someone who is highly organized
• Someone who is able to juggle multiple things at once
• Someone who is reliable and has a "no task too small" attitude
• Someone who can keep calm under high pressure situations

ABOUT THE ROLE

Avant Gardner is seeking a part-time receptionist. The receptionist is responsible for providing exceptional customer service through multiple platforms, greeting guests of the venue, distributing information, and keeping the office clean and organized.

RESPONSIBILITIES

• Greet and welcome guests as soon as they arrive at the venue
• Direct visitors to the appropriate person and office
• Answer, screen, and forward incoming phone calls
• Receive, sort, and distribute daily mail/deliveries
• Assist colleagues with administrative tasks
• Provide excellent customer service through Zendesk
• Manage the Lost and Found through Crowdfind
• Assist with office supplies ordering when necessary

DESIRED SKILLS & QUALIFICATIONS

• MUST be available mornings and weekends
• Proficiency in CRM systems such as Zendesk, Salesforce etc
• Experience with administrative and clerical procedures
• Able to contribute positively as part of a team, helping out with various tasks as required
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• High school degree; additional certification in Office Management is a plus
• Required proficiency in the Google Workspace suite, and its applications such asDocs, Sheets, Slides, Gmail, Drive- including Shared Drives, and Google Groups for seamless team communication. Basic training is provided to ensure effective utilization of these tools for collaboration, communication, and document management.

COMPENSATION

• Hourly rate for this role is $20.

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