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Customer Service Representative

1 month ago

Downers Grove, United States Flexco Full time

Flexco, 1854 Northridge Dr. NW, Walker, Michigan, United States of America ● Flexco, 2525 Wisconsin Avenue, Downers Grove, Illinois, United States of America

Req #22 Thursday, July 25, 2024 CUSTOMER SERVICE REPRESENTATIVE Location: Downers Grove Department: Customer Service Do you have a passion for providing customers with the best experience possible? Do you pride yourself on your multi-tasking, listening, and problem-solving skills? Do you strive to take a more proactive approach to customer service, utilizing your sales and marketing skills to support customer requirements? Then you might just be the perfect fit for a position with one of the best companies in Chicagoland Flexco

, a leading global manufacturer of conveyor system solutions, is seeking a dedicated problem-solver with a desire to provide the highest level of service to our customers for the position of Customer Service Representative , based out of our Downers Grove, Ill. location. The chosen candidate will work directly with our distributor partners, our customers, and our outside sales team to provide all aspects of product support, including product recommendations by application, ordering, returns, and customer feedback. In addition, this position will be involved in various systems inputting and updating data for backorders, Ecommerce ordering, and Salesforce to manage the workflow. This is your opportunity to work in an environment where employees truly believe in the products they produce. Our culture is focused on putting people first, working better together, being customer centered, being forward thinking and always committed to excellence. Flexco

has consistently been named to the list of "101 Best & Brightest Companies to Work For". Flexco

is interested in you if: You have a bachelor’s degree in business administration, Marketing, Communications, or equivalent work experience. Candidates with an associate degree plus a minimum of three years of experience in a customer service, inside sales, or technical product role will also be considered. You have developed advanced multitasking and collaboration skills You are proficient with the Microsoft Office suite of programs, and are able to type quickly and accurately You consider yourself calm, friendly, and personable when interacting with customers and distributors You have the ability to understand and relay technical information about products You are interested in occasional travel to trade shows, sales calls, and other relevant customer-facing opportunities You have strong written and verbal communication skills Flexco

is an equal-opportunity employer offering a generous compensation and benefits package including: Medical (including Rx), dental, vision on the first day of employment 401(k) with matching funds 12 paid holidays per year Up to 15 vacation days and 5 personal days Tuition reimbursement/educational assistance Pension plan, life insurance, disability insurance, vacation, and more. Are you interested in us? Please apply via our website,www.flexco.com , by choosing the “careers” link at the top of the page. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Flexco, 1854 Northridge Dr. NW, Walker, Michigan, United States of America Flexco, 2525 Wisconsin Avenue, Downers Grove, Illinois, United States of America

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