Customer Service Representative

1 month ago


Downers Grove, United States Planet Fitness Full time
Job DescriptionJob DescriptionWe are seeking a Customer Service Representative to join our team

Please watch this video to get an understanding of the expectations of the job to ensure this is the right fit for you.

Why you should join Planet Fitness:


  • Great growth opportunities - we are a dynamic and growing company
  • Set Schedule
  • Medical, Dental and Vision insurance benefits (Full Time positions only)
  • Following 120 days of active employment, you will be eligible for a .50 cent increase.
  • This position has a $1/hour premium added to any hours worked 10:00 PM-6:00 AM.
  • FREE Black Card Membership
  • 401(k) with generous employer match
  • Profit sharing program
  • Employee Referral Bonus Program
  • A sparkling clean work environment (where we all pitch in to keep the club pristine)
  • Contribute to changing people's lives every day by helping us create a healthier Planet
  • Work hard play hard with an amazing group of talented, dynamic team members
  • Employee Assistance Program (EAP)
As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience

Some of your responsibilities will include:


  • The customer service representative will greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • The customer service representative will check in members, provide tours of the club and sign up new members, log amenities and communicate updates and billing issues to members and guests.
  • Respond to member questions and concerns in a timely and professional manner.
  • Regular cleaning of entire facility, bathrooms, equipment, front desk area and amenities.
Qualifications and Physical Demands:


  • Must be 18 years of age or older.
  • Punctuality and reliability is a must.
  • Customer service experience preferred.
  • Continual standing and walking during your shift.
  • Continual talking to members and potential members in person and on the phone during your shift.
  • Must be able to lift 45 pounds.
  • Must have a satisfactory background check.
Joining the Planet Fitness family means being part of a company that cares about bettering the health and wellbeing of our communities. It means being a part of a supportive, engaging workforce with an inclusive culture that values diversity and creates an environment where everyone can feel they belong. It means encouraging professional growth and development. It means making true, lasting connections with you co-workers. It means creating a positive impact in our local communities through our Judgement Free Generation philanthropic initiative. It means being part of a brand that you can be proud of

Equal Opportunity Employer




  • Downers Grove, United States Planet Fitness Full time

    Benefits: 401(k) 401(k) matching Dental insurance Employee discounts Health insurance Opportunity for advancement Profit sharing Training & development Vision insurance Wellness resources We are seeking a Customer Service Representative to join our team! Please watch this video to get an understanding of the expectations of the job to ensure this is the...


  • Downers Grove, Illinois, United States K&G Fashion Superstore Full time

    Customer Service Sales Representative K&G Fashion Superstore is actively seeking a Customer Service Sales Representative to enhance our retail operations. We pride ourselves on fostering a vibrant work atmosphere that encourages personal and professional development. Our mission is to provide customers with top-quality branded clothing at competitive...


  • Downers Grove, United States Planet Fitness Full time

    We are seeking a Customer Service Representative to join our team! Why you should join Planet Fitness:Great growth opportunities - we are a dynamic and growing company Set Schedule Medical, Dental and Vision insurance benefits (Full Time positions only) Following 120 days of active employment, you will be eligible for a .50 cent increase. This position has a...


  • Downers Grove, United States Regal Rexnord Full time

    Position: Customer Service Representative Location: Downers Grove, Illinois Reports To: Director, Customer Care Brief Description Join our growing team and watch your career soar! Rexnord Industries, LLC, a leading supplier in the Aerospace industry, is seeking customer Service Representative with good written and verbal communication skills, interpersonal...


  • Downers Grove, United States Regal Rexnord Full time

    Position: Customer Service Representative Location: Downers Grove, Illinois Reports To: Director, Customer Care Brief Description Join our growing team and watch your career soar! Rexnord Industries, LLC, a leading supplier in the Aerospace industry, is seeking customer Service Representative with good written and verbal communication skills, interpersonal...


  • Downers Grove, United States Timken Full time

    **Personal and Professional Growth** **Personal and Professional Growth** ** Customer Service Representative 1** Downers Grove, IL, US, 60515 The Lovejoy customer service representative role is responsible for providing a variety of services, solutions and support to existing customers, prospects as well as sales reps. This role is designed to interact with...


  • Downers Grove, United States Planet Fitness Full time

    We are seeking a Customer Service Representative to join our team! Why you should join Planet Fitness:Great growth opportunities - we are a dynamic and growing company Set Schedule Medical, Dental and Vision insurance benefits (Full Time positions only) Employee Referral Bonus Program Following 120 days of active employment, you will be eligible for a .50...


  • Downers Grove, United States Planet Fitness Full time

    We are seeking a Customer Service Representative to join our team! Why you should join Planet Fitness:Great growth opportunities - we are a dynamic and growing company Set Schedule Medical, Dental and Vision insurance benefits (Full Time positions only) Employee Referral Bonus Program Following 120 days of active employment, you will be eligible for a .50...


  • Downers Grove, Illinois, United States Andy Herrero - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Insurance and Financial Services. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesEstablish and maintain strong relationships...


  • Downers Grove, Illinois, United States Health Fitness Full time

    We are seeking a part-time Front Desk Staff to join our team at Health Fitness in Downers Grove, Illinois. As a Front Desk Staff, you will be responsible for providing exceptional customer service to our members and guests.Key Responsibilities:Manage front desk operations, including checking in members, answering phone calls, and responding to emails.Provide...


  • Downers Grove, Illinois, United States McAlister's Full time

    Position Overview:As a vital member of our team, you will play a key role in ensuring a seamless experience for our customers. Your responsibilities will include:Processing customer orders efficiently using the point of sale systemHandling transactions and managing paymentsDelivering food to customer tables promptlyClearing and cleaning tables after guests...


  • Cottage Grove, United States Greater Insurance Service Corp Full time

    Company Description Greater Insurance Service Corp is an insurance agency representing multiple carriers and products to meet the specific needs of our customers. Our agency provides various life, health, property, and casualty insurance products nationally. We're committed to improving our clients' protection coverage and delivering excellent customer...


  • Cottage Grove, United States Greater Insurance Service Corp. Full time

    Company DescriptionGreater Insurance Service Corp is an insurance agency representing multiple carriers and products to meet the specific needs of our customers. Our agency provides various life, health, property, and casualty insurance products nationally. We're committed to improving our clients' protection coverage and delivering excellent customer...


  • Cottage Grove, United States Greater Insurance Service Corp. Full time

    Company DescriptionGreater Insurance Service Corp is an insurance agency representing multiple carriers and products to meet the specific needs of our customers. Our agency provides various life, health, property, and casualty insurance products nationally. We're committed to improving our clients' protection coverage and delivering excellent customer...


  • Downers Grove, Illinois, United States Timken Full time

    Opportunity for GrowthCustomer Service Representative RoleThe Timken customer service representative position is dedicated to delivering a range of services, solutions, and support to current clients, potential customers, and sales personnel. This role focuses on engaging with clients to furnish information in response to inquiries regarding products and...


  • Downers Grove, United States Illinois Bone and Joint Institute LLC Full time

    Job DescriptionJob DescriptionDescription:Hinsdale Orthopaedics, a division of Illinois Bone and Joint Institute, is currently hiring a Patient Service Representative for our Downers Grove office. This position is expected to be 32-39 hours per week and is benefit-eligible.Job SummaryThe main focus of the Patient Service Representative is to deliver...


  • Downers Grove, Illinois, United States Shared Imaging Full time

    Shared Imaging is a dynamic organization dedicated to organic growth, having successfully doubled our revenue over the past decade. We are committed to providing top-tier technology to support our clients effectively. Our commitment to a 'White Glove' service model ensures that we deliver an exceptional experience for every patient.We are currently seeking a...


  • Downers Grove, United States The Heico Companies Full time

    The Company Stenograph LLC is a world leader in the legal transcription industry with a legacy of excellence spanning 85 years, serving a global clientele. Stenograph is at the forefront of legal transcription innovation providing a comprehensive suite of cutting-edge technology designed to empower legal and transcription professionals. Our team's extensive...


  • Buffalo Grove, United States Go Thrive Full time

    Job DescriptionJob DescriptionThe customer comes first within the hospitality industry and that is no exception at Go Thrive Chicago. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you...


  • Garden Grove, United States Experiential Group Full time

    Job DescriptionJob DescriptionWhen you think about important qualities for your next employer to have, do growth, originality, enthusiasm, and investment in people and infrastructure come to mind? If so, then our Entry Level Customer Service Representative team is the place for you. If you want to join an Entry Level Customer Service Representative  team...