Call Center Representative

1 week ago

Cincinnati, United States The Scherzinger Corporation Full time
  • ScherZinger Termite and Pest Control established in 1934, is one the fastest growing family-owned companies in the Tri-State area. If you are a self-motivated, reliable individual with a drive to succeed while providing exceptional customer service, we want to talk to YOU
Primary Duties and Responsibilities:
  • Receive calls from current customers and/or non-subscribers for sales and revenue generation in a call center environment.
  • Utilize proactive sales skills to identify needs of customers and effectively position products and solutions that best meet the needs of our customers.
  • Offer additional products and/or services.
  • Handle customer interactions via verbal interaction, electronically, or via telephone contacts.
  • Provide individualized customer service of a high standard professional level.
  • Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer.
  • Prepare complete and accurate work including appropriately notating accounts as required.
Qualifications/Skills:
  • 2-4 years experience within an inbound sales role.
  • Individual must possess a high school diploma or GED equivalent.
  • Demonstrate sales technique.
  • Must be customer-centric.
  • Courteous with strong customer service orientation.
  • Exceptional verbal communication skills.
  • Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly.
  • Strong computer navigation skills and PC Knowledge.
  • Dependable with proficient attention to detail.
  • Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner.


Benefits:

ScherZinger Termite and Pest Control offers its employees

Competitive wages

401K + match

Medical, Dental, Vision insurance

Company-paid Life/AD&D and Short term disability

Weekly pay

Paid Time Off (PTO)

Paid Holidays

Employee discounts

Commissions.

Equal Employment Opportunity has been and will continue to be a fundamental principle at Scherzinger Termite and Pest Control, where employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law.

All applicants must pass a pre-employment drug test and background check

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