Call Center Agent

4 weeks ago

Bellingham, United States Unity Care NW Full time

New hires can expect to be placed on our starting wage scale of $19.95 to $23.46 per hour Based on performance, there is room to grow on our full wage scale of $19.95 to $26.92 per hour Work Schedule: 40 hours, M-F w/ a Saturday rotation which includes a 10% shift differential Who We Are Unity Care NW is a private, non-profit, federally qualified health center (FQHC) that has been proudly and successfully serving the greater Whatcom County area since 1982. With clinics located in Bellingham & Ferndale, we offer comprehensive primary medical, behavioral health and dental care, as well as pharmacy services to a diverse and often underserved patient population of all ages. Employing almost 300 caring and compassionate employees, our mission is to increase the years of healthy life in the people & communities we serve. What We Value Respect Integrity Accountability We have an inclusive culture and strive to demonstrate our Values in Action in all that we do. We value each individual on our team and aim to onboard a diverse workforce of the very best talent, whose ambitions and values align with ours. Job Summary As a Call Center Agent you would be responsible for providing a welcoming and positive telephone experience to incoming callers and supporting the Call Center in meeting service level and quality performance objectives. What We Offer A friendly & collaborative team environment A competitive compensation package Benefits Include: 401(K) retirement plan with employer match 6 paid holidays Paid Time Off (108 hours first year, increasing thereafter) Other paid leaves including: Bereavement, Jury Duty and Bone Marrow & Organ Transplant Life/AD&D insurance Optional insurances including: Supplementary Life/AD&D, Short Term and Long Term Disability, Critical Illness, Accident, Travel & Identity Theft Protection Flexible spending accounts Employee Assistance Program Alternative Transportation Incentives Medical Hardship payroll loans, Employee Referral Bonuses, Will preparation services & gym discounts Employment counts towards eligibility for Public Student Loan Forgiveness - details can be found at Federal Student Aid. Requirements Professional and Technical Knowledge: Possesses a basic level of written and verbal communications skills, computational and computer skills and mathematical knowledge at a level typically acquired through completion of a general studies high school program. Possesses specific knowledge of customer service, call center and patient scheduling processes and practices, typically learned on the job, or which may include a series of training sessions that would comprise a few weeks if done consecutively. Technical Skills: Keyboarding speed of 40 wpm and data entry skills. Demonstrates necessary proficiency with all electronic clinical systems, including Electronic Medical Records (EMR) and scheduling systems. Familiar with Microsoft Outlook & Word. Communications Skills: Possesses ability to effectively communicate information that is complex and/or technical to co-workers and others. Able to exercise tact and diplomacy in the resolution of mild conflicts or disagreements that occur on the job that would be considered at a level of basic “customer service”. Prepares effectively written communication (e.g., correspondence, memos, letters, emails) conveying information. Effectively communicates information during informal and formal verbal interactions. Ability to communicate bilingually in Spanish, a plus. Unity Care NW has an Employee Health Program for the safety of our patients and staff. The program requires all employees to receive annual flu immunizations. UCNW also requires vaccination against COVID-19 as a vital public health measure that has truly been life-saving. We are proud of the leadership role we have played in protecting our community from this devastating virus. #J-18808-Ljbffr

  • Call Center Specialist

    2 days ago

    Bellingham, Washington, United States Unity Care NW Full time

    Job SummaryWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at Unity Care NW. As a key member of our Call Center, you will be responsible for providing exceptional customer service to our patients and stakeholders.Key ResponsibilitiesRespond to incoming calls and provide timely and accurate information to...

  • PAR - Call Center

    3 months ago

    Bellingham, United States PeaceHealth Full time

    Description PeaceHealth is seeking a Patient Access Representative - PeaceHealth Medical Group for a Full Time, 1.00 FTE, Day position. The general salary range for this job opening at PeaceHealth is $22.14 - $29.90. The actual hiring rate is dependent upon several factors, including but not limited to, the job/position responsibilities, location, terms of...

  • Data Center Operations Technician II

    4 weeks ago

    Bellingham, United States Lunavi Full time

    Job DescriptionJob DescriptionDescription:Job Purpose:The Data Center Operations Technician is responsible for the day-to-day care and maintenance of their primary data center. Other areas of responsibilities include, basic monitoring/evaluating all Data Center systems to include responding appropriately to alarms and alerts.The Data Center Operations...

  • Mental Health Counselor

    1 month ago

    Bellingham, United States Compass Health Full time

    Mental Health Counselor - On-Call - (WHATCOM COUNTY)Compass Health is currently looking for a Mental Health Counselor/Clinician II for our Triage Program in Whatcom County. The team you will be joining The Whatcom County Triage Center (WCTC) in Bellingham can accommodate up to 16 individuals who are recovering from a mental health crisis. We receive...

  • Aquatic Center Admissions Clerk

    1 week ago

    Bellingham, Washington, United States City of Bellingham, WA Full time

    Salary: $17.28 Hourly Location: City of Bellingham, WA Job Type: Regular Non-Benefited Department: Parks and Recreation Nature of WorkThe City of Bellingham is seeking applications for part-time, non-benefited positions as Aquatic Center Cashiers. This is an ongoing recruitment to address current and future staffing requirements throughout the year. Aquatic...

  • Insurance Sales Representative

    1 month ago

    Bellingham, United States Western Community Insurance @ Farm Bureau Mutual Full time

    Job DescriptionJob DescriptionAre you looking to get in on the ground floor with a new insurance company? If this interests you, we are looking for you! Jump-start your career by joining our growing team as an insurance agent. Candidates with strong interpersonal communication skills will hit the ground running to facilitate insurance sales among new and...

  • Insurance Sales Representative

    1 month ago

    Bellingham, United States Western Community Insurance @ Farm Bureau Mutual Full time

    Are you looking to get in on the ground floor with a new insurance company? If this interests you, we are looking for you! Jump-start your career by joining our growing team as an insurance agent. Candidates with strong interpersonal communication skills will hit the ground running to facilitate insurance sales among new and prospective clients. Job seekers...

  • Realtor

    3 weeks ago

    Bellingham, United States Windermere Real Estate Part time

    Job DescriptionJob DescriptionWelcome to Windermere Real Estate - where being a Realtor is more than just a job, it's a true calling. We believe in going above and beyond for our clients and communities, elevating and humanizing real estate every single day. We are the relationship heroes that make dreams come true.Are you ready to join our team as a...

  • Realtor

    4 weeks ago

    Bellingham, United States Windermere Real Estate Full time

    Job DescriptionJob DescriptionWelcome to Windermere Real Estate - where being a Realtor is more than just a job, it's a true calling. We believe in going above and beyond for our clients and communities, elevating and humanizing real estate every single day. We are the relationship heroes that make dreams come true.Are you ready to join our team as a...

  • Receptionist - Outpatient

    7 days ago

    Bellingham, United States Bellingham Comprehensive Treatment Center Full time

    Overview: Seeking: Receptionist - Outpatient Addiction Recovery Full Time Hours: Our early morning hours offer a great work/life balance! Monday - Friday: 5:30 AM - 2:00 PM Saturday: 6:00 AM - 9:00 AM (rotating) Our Benefits: Quarterly Bonus Program Medical, Dental, and Vision insurance Competitive 401(k) plan Paid vacation and sick time STAR LRP...

  • Receptionist - Outpatient

    4 hours ago

    Bellingham, United States Bellingham Comprehensive Treatment Center Full time

    OverviewSeeking: Receptionist - Outpatient Addiction Recovery Full Time Hours: Our early morning hours offer a great work/life balance! Monday - Friday: 5:30 AM - 2:00 PM Saturday: 6:00 AM - 9:00 AM (rotating) Our Benefits: Quarterly Bonus Program Medical, Dental, and Vision insurance Competitive 401(k) plan Paid vacation and sick time STAR LRP...

  • Mobile Phlebotomist

    3 months ago

    Bellingham, United States ExamOne, a Quest Diagnostics company Full time

    As a Mobile Phlebotomist/Medical Assistant, you would be a part-time, on-call, and at-will employee.What does this mean?On-Call and At-Will equal Flexibility! You will choose the days and hours you wish to work and the areas you wish to work in. You manage your calendar of availability.What is a Collection?You will be responsible for collecting medical...

  • BroadBolt Distributor/Agency

    2 months ago

    Bellingham, United States ThinkTank LLC Full time

    Job DescriptionJob DescriptionOverview: BroadBolt is seeking dynamic and motivated sales team leaders and agencies to join our team as BroadBolt Distributors/Agencies. BroadBolt is seeking a distributor/agency with access to sales teams. As a BroadBolt Distributor/Agency - Sales Team Manager, you will lead your team of Broadband Agents dedicated to promoting...

  • Cardiovascular Operating Room Technologist

    1 week ago

    Bellingham, Washington, United States PeaceHealth Saint Joseph Medical Center Full time

    Position OverviewThe Cardiovascular Operating Room Technologist plays a critical role in supporting surgical teams during cardiac procedures. This position requires a blend of technical expertise and specialized knowledge in cardiovascular surgery.Certification RequirementsBLS: Basic Life Support certification is mandatory.ACLS: Advanced Cardiac Life Support...

  • Travel CVOR Technologist

    4 weeks ago

    Bellingham, United States PeaceHealth Saint Joseph Medical Center Remote Work Freelance Full time

    Certification DetailsBLS - Basic Life Support required with front and signed backACLS - Advanced Cardiac Life Support required for ICU, ER, PCU, Cath Lab, PACU, Tele, Respiratory TherapistsPALS - Pediatric Advanced Life Support required for PICU, ER, PACUNRP - Neonatal Resuscitation Procedure required for NICU, Nursery, Antepartum, PostPartum, and Labor &...

  • Travel CVOR Technologist

    4 weeks ago

    Bellingham, United States PeaceHealth Saint Joseph Medical Center Remote Work Freelance Full time

    Certification DetailsBLS - Basic Life Support required with front and signed backACLS - Advanced Cardiac Life Support required for ICU, ER, PCU, Cath Lab, PACU, Tele, Respiratory TherapistsPALS - Pediatric Advanced Life Support required for PICU, ER, PACUNRP - Neonatal Resuscitation Procedure required for NICU, Nursery, Antepartum, PostPartum, and Labor &...

  • Cardiovascular Operating Room Technologist

    4 days ago

    Bellingham, Washington, United States PeaceHealth Saint Joseph Medical Center Full time

    Certification Requirements:BLS: Basic Life Support certification is mandatory, with a front and signed back.ACLS: Advanced Cardiac Life Support certification is essential for roles in ICU, ER, PCU, Cath Lab, PACU, Tele, and for Respiratory Therapists.PALS: Pediatric Advanced Life Support certification is required for PICU, ER, and PACU.NRP: Neonatal...

  • Oncology Pharmacy Specialist

    1 week ago

    Bellingham, Massachusetts, United States Optum Full time

    Opportunities with Optum, a leader in health care solutions. Become part of a community-oriented, multi-specialty organization where you will collaborate with skilled professionals to enhance the quality, affordability, and experience of health care.In this role, you will be responsible for the efficient preparation and distribution of medications and...

  • Oncology Pharmacy Specialist

    1 week ago

    Bellingham, Massachusetts, United States Optum Full time

    About OptumOptum is a community-focused, multi-specialty organization dedicated to enhancing the quality, affordability, and experience of healthcare. As part of our team, you will collaborate with skilled professionals to achieve a shared goal.Role OverviewThe position involves the timely preparation and distribution of medications and IV solutions,...

  • Full Time Endocrinology Physician

    2 months ago

    Bellingham, Washington, United States PeaceHealth Medical Group Full time

    Ideal Candidate- Successful completion of Internship/Residency Program in Endocrinology- Demonstrated expertise in clinical management of patients- Interest and experience working with adults in primarily outpatient setting- Interest in Diabetes managementPractice Highlights- General adult outpatient practice with limited hospital work and no weekend call-...