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B2B Business Development Specialist

3 months ago

Pompano Beach, United States Hydration Depot Industrial Hydration Solutions Full time

Exciting Growth Opportunity Business Development

Are you seeking real growth and a truly fulfilling career as our B2B Business Development Specialist? Join us at OES, where we collaborate with renowned brands like Gatorade and clients such as NASA, Hard Rock Stadium, JetBlue, FedEx, Marriott, and thousands more across the US. Here's why a career with OES is worth considering: over the past 10 years, we've achieved double-digit organic growth, offer company-wide incentive bonuses, promote from within, and work in a fun and energetic environment.

Who is OES?

Though you might not recognize our name, you're familiar with our brands and clients. We are a portfolio of E-commerce B2B brands serving the world's largest companies in niche markets, leading the industry.

  • HydrationDepot.com
  • TrafficConesForLess.com
  • AbsorbentsForLess.com
  • SD2Kvalet.com

These brands are leaders in their respective spaces. For instance, our E-commerce brand HydrationDepot.com is crucial in the B2B space, serving as the #1 occupational hydration company in the US. TrafficConesForLess.com caters to all users of standard and custom traffic cones and pedestrian safety.

We've produced cones for Tiffany's NY, supplied Tesla, Lucid, and SpaceX with custom products, and developed unique graphics and cones for country music superstar Luke Combs. We've also provided cones for the tarmacs of JetBlue, American, and Spirit, as well as numerous other major commercial and private aviation companies, road crews, stadiums, cities, special events, and thousands more across the US. And we're just getting started.

What You'll Be Doing:

As a B2B Business Development Specialist, you'll build on our extensive base of large companies, government agencies, and special events to grow our business. Our existing A+ customer base is rich with opportunities for expansion and preferred vendor e-procurement. You'll also explore and grow untapped clients and segments. We're looking for an A+ player who is passionate about growing business and has a proven track record.

Key Duties & Accountabilities:

  • Develop new customers and segments.
  • Grow sales through existing customers.
  • Develop and deploy client engagement and expansion strategies.
  • Ensure day-to-day follow-up and accountability within the Customer Service and maintain enthusiasm, speed, knowledge, and OES's exceptional service commitment.
  • Collaborate with our management team to develop new products and services as opportunities arise.
  • Develop and track outreach KPIs, analyze statistics, and compile accurate reports.
  • Manage resources and utilize assets to achieve qualitative and quantitative targets.
  • Maintain orderly workflow based on business and customer priorities.

Outreach Duties & Accountabilities:

  • Develop and implement call lists for yourself
  • Manage daily outreach activities and report weekly with data and results.
  • Maintain a constant flow of targets and lists from both existing and new customers.
  • Prepare cost estimates and manage budgets.
  • Continuously improve systems and processes.
  • Research, identify, and qualify the best value sources of leads, lead funnels, and new sales segments.

Essential Functions:

  • Keep accurate records and document outreach actions and discussions.
  • Prepare proposals and miscellaneous correspondence.
  • Actively participate as a member of the Customer Service and Outreach Team.
  • Stay ahead of industry developments and apply best practices to areas of improvement.
  • Keep the executive team, office, and warehouse teams updated on trends, potential service issues, and opportunities.
  • Encourage team collaboration with internal customers.
  • Organizational Core Values:

Customer service begins inside: We serve our colleagues with excellence so we can serve our customers with excellence.

Get it right the first time: We are reliable, thorough, practice active listening, and pay attention to detail to ensure the best results.

Philosophy of velocity: Our responsiveness and speed give us a competitive edge.

Personalized service: We go beyond customer expectations, understand their needs, and ensure their interactions with us are the best experience of their day.

Act like an owner: We are empowered to protect, cultivate, and grow our business responsibly.

We can't stop learning: We embrace change, relish feedback, and continuously strive to improve.

Educational/Training Requirements/Experience:

  • Bachelors degree preferred.
  • Proven experience in high level customer service or B2B business development.
  • Excellent knowledge of sales tactics and strategies with proven success in B2B short sales cycles.
  • Minimum Skills, Knowledge & Ability Requirements:
  • Strategic thinker with a passion for action.
  • Outstanding verbal and written communication skills.
  • Proficiency in Microsoft Office/Teams.
  • Fire in the Belly.