Customer Support Specialist

3 weeks ago


Chicago, United States Sonoma Construction Full time
Job Overview

We are looking for a Customer Support Specialist for our team. You should be excellent in verbal and written communication skills for this role. You will be expected to have a thorough knowledge about the products and services offered by the company. You are going to be in direct contact with the customers so you should have complete knowledge of the products and services. You will be accountable to troubleshoot any problem occuring to the customers regarding the products.

If you consider yourself suitable for this role, please do apply.

Responsibilities
  • Maintain good relationship between customers and the company.
  • Provide detailed information about the products and services offered.
  • Communicate effectively with the customers.
  • Listen to the customer and provide adequate solutions for their problem.
  • Achieve the sales targets productively.
  • Train the junior staff if required.
  • Keep the record of customers and follow-up with them on a timely basis.
Requirements
  • Degree in Business Administration will be prefered
  • 2 years of experience in customer services.
  • Excellent verbal and written communication skills.
  • Familiar with CRM Software like Zoho, Hubspot and Salesforce.
  • Proficient in MS Office.
  • Quick decision making skills.
  • Excellent time management skills.


  • Chicago, United States Educated Solutions Corp Full time

    Location Remote,IL Description Our client, a global leader in the IT industry, is seeking to hire an IT Customer Support Specialist. This is a 100% REMOTE position with the hours of 8am-5pm M-F CST. This position starts as a 3-6-month contract but offers opportunities for extensions and full-time positions for top performers. Position Overview: The IT...


  • Chicago, United States Sonoma Construction Full time

    Job Overview We are looking for a Customer Support Specialist for our team. You should be excellent in verbal and written communication skills for this role. You will be expected to have a thorough knowledge about the products and services offered by the company. You are going to be in direct contact with the customers so you should have complete knowledge...


  • Chicago, United States Sonoma Construction Full time

    Job Overview We are looking for a Customer Support Specialist for our team. You should be excellent in verbal and written communication skills for this role. You will be expected to have a thorough knowledge about the products and services offered by the company. You are going to be in direct contact with the customers so you should have complete knowledge...


  • Chicago, United States Caremerge Full time

    **Company Overview**: GoIcon is a fast-growing SaaS business focused on building a leading technology platform in the senior care market. Our mission is to improve the aging experience by empowering senior care communities with unparalleled communication and engagement technology. At Icon, you will collaborate with multiple teams, work across disciplines,...


  • North Chicago, United States U.S. Military Entrance Processing Command Full time

    As an Information Technology Specialist (Customer Support), you will be responsible for the following: Providing technical support to Information Technology (IT) customers. Communicating issues and outages following established information technology...


  • Chicago, United States Net Impact Full time

    - Customer Support Maven **Customer Support Maven** Elevate Packaging **Our Purpose** We believe we can renew the planet by fighting climate change, ending the use of landfills, eliminating single use packaging and re-enriching our soil. We do this by enabling brands to use the most sustainable packaging solutions on the planet. To help us make this ...


  • Chicago, United States Modsquad Media Full time

    Company DescriptionModSquad is a leading Customer Experience (CX) Service provider for top global brands. Since 2007, we have been revolutionizing traditional outsourcing by embracing remote work and avoiding cubicles in soulless call centers. Our distributed team is secured with Cubeless, our patent-pending security platform. Our Mods are experienced and...


  • Chicago, Illinois, United States Wolters Kluwer Full time

    CE's mission is to improve care worldwide. To achieve this vision CE has strived to deeply understand the challenges facing clinicians and provider organizations as they evolve their work-flow to cope with changing regulatory payment pressures while striving to deliver high quality and effective care. We are searching for a Customer Success Specialist...


  • Chicago, United States Digital Direction Full time

    Job DescriptionJob DescriptionThis position is responsible for representing Digital Direction as the main operations contact for our existing and new customer base.  The position offers virtual office (remote).  Principal Duties and Responsibilities:Minimum of 10+ years Telecom operations experience in customer serviceCandidate should be self-managed and...


  • Chicago, United States Mary Davis Full time

    Customer Care Specialist Normal working days: weekdays * Speak with customer by phone, in person. * Provide information about products and services * Take and recorded orders * Cancel accounts * Receive and processed incoming phone calls from customer or client base * Record details of custome transactions, interactions, inquiries, complaints, comments. *...


  • Chicago, United States Impact Networking Full time

    **Description** Impact is hiring a Business Applications Support Specialist for our nationally ranked Best and Brightest Workplace! The Business Applications Support Specialist is an important part of our Software Services Post Sales Team. The Post Sales Team is responsible for managing the implementation activities along with the support services for our...


  • Chicago, United States Option Care Health Full time

    **Extraordinary Careers. Endless Possibilities.** **With the nation’s largest home infusion provider, there is no limit to the growth of your career.** Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 6,000 team members including 2,900 clinicians, we work...


  • Chicago, United States Withfaye Full time

    Customer Experience Specialist (evening shifts) Customer Experience Specialist | IL Description This position is for evening and/or night shifts only and also accepts candidates for part time Faye is looking for a Customer Experience Specialist to join our fast-growing team as we take over the travel industry. This key role will ensure we are delivering a...


  • Chicago, United States WFMT Full time

    ** Position Description** **IT Systems Support Specialist** Location **Chicago, IL** Job Code **244** # of openings **1** WTTW (Chicago PBS) and WFMT (Classical radio) are seeking a full-time **IT** **Systems Support Specialist**. This position is responsible for providing technical support and assistance for users. **KEY RESPONSIBILITIES**: * Provide...


  • Chicago, United States Georgia IT Inc Full time

    Production Support Specialist Location: can be fully remote or in Chicago, IL Duration: 6 months with possibility of extension Job description The Production Support Specialist (PSS) is a well-rounded, tech-savvy thinker with a bias towards resolution. The person in the role is responsible for project work associated with product rollout and other...


  • Chicago, United States ATS Institute of Technology, Nursing School Full time

    At ATS Institute Of Technology, we're dedicated to empowering our students by making a lasting, positive impact on their lives. Established in 1998, ATS Institute is a dynamic and forward-thinking institution that is driven by innovation and excellence in healthcare education. As an institutionally accredited school by the Accrediting Bureau of Health...


  • Chicago, United States ATS Institute of Technology, Nursing School Full time

    Job DescriptionJob DescriptionAt ATS Institute Of Technology, we're dedicated to empowering our students by making a lasting, positive impact on their lives. Established in 1998, ATS Institute is a dynamic and forward-thinking institution that is driven by innovation and excellence in healthcare education. As an institutionally accredited school by the...


  • Chicago, United States InRule Full time

    At InRule Technology, we revolutionize the way organizations in more than 40 countries worldwide make mission-critical decisions by infusing cutting-edge technology into their processes. Some of the largest banks, insurance companies, healthcare organizations, and governments rely on InRule to deliver frictionless, intuitive solutions that provide the power...


  • Chicago, United States InRule Technology Full time

    Job Description Job Description At InRule Technology, we revolutionize the way organizations in more than 40 countries worldwide make mission-critical decisions by infusing cutting-edge technology into their processes. Some of the largest banks, insurance companies, healthcare organizations, and governments rely on InRule to deliver frictionless, intuitive...


  • Chicago, United States American Dental Association Full time

    ** Aptify Customer Service Specialist** **Job Category****:** Membership & Client Services **Requisition Number****:** APTIF001394 Showing 1 location **Job Details** **Description** The position is responsible for providing support to our Aptify customers. This individual must be able to work with team members to achieve a high level of customer support,...