Customer Success Specialist

Found in: beBee jobs US - 2 weeks ago


Chicago, Illinois, United States Wolters Kluwer Full time
CE's mission is to improve care worldwide.

To achieve this vision CE has strived to deeply understand the challenges facing clinicians and provider organizations as they evolve their work-flow to cope with changing regulatory payment pressures while striving to deliver high quality and effective care.

We are searching for a Customer Success Specialist ideally located in Chicago IL. Our office is conveniently located a few blocks away from Union Station.

The Customer Success Specialist is a key contributor within a multifunctional team to drive success and meaningful utilization of the CE product suite at customer sites.

He/She is responsible for product implementation and ongoing utilization.

They execute on the approach deployment and performance optimization efforts under the direction of Customer Success Management and Sales to ensure that customer needs are identified and satisfied that expectations are met and exceeded and that renewals are achieved.

Implementation and Project Planning Develop effective plans for customer deployments and utilization with identified milestones and goals including implementation and optimization activities.

This includes ensuring the coordinated execution of tasks
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