Facility Services Coordinator

3 weeks ago


Germantown, United States VetJobs Full time

Job DescriptionATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.BGIS is currently seeking a Facility Services Coordinator to join the team in Germantown, MD.BGIS is a leading provider of integrated real estate management services, including facilities management, project management, energy & sustainability services, strategic workplace consulting, real estate services and capital planning. Its range of solutions, supported by efficient systems, processes, and people, enables it to create and optimize places that work for its clients. The team is dedicated to inspiring better business performance and helping clients focus on their core businesses.Facility Technical knowledgeMeet and greet clients and visitorsAct as the first point of contact for all incoming phone queries, managing requests and room bookings as part of the virtual service center model including lodging work requests using the internal system.Assist the internal site management team acting as the conduit for client requests as well as other requests as requiredAssist with visitor/contractor escorts and instructing and supervising as required.Manage the collection and distribution of internal and external mail & courier deliveries.Manage the delivery of consumables throughout the refresh areas.Support in the provision of building access cards to staff and contractors.Supporting in meeting room requirements (ex. room reconfigurations & catering provisions).Administration duties as required.Invoicing receipting and reconciliation.Data entry & records management.Work Order management.Maintain distribution lists.Meet and greet clients and visitorsHigh volume/detailed printing of reports and other documents on an as needed basisAct as the first point of contact for all incoming phone queries, managing requests and room bookings as part of the virtual service center model, including lodging work requests using internal system,Additional Qualifications/ResponsibilitiesExperience/Qualifications:HSE policies and procedures are met and maintained by all stakeholders.Strong demonstrated experience working in a Customer Service Center environmentDemonstrated understanding of customer service principlesDemonstrated experience working with internal and external stakeholders at varying levels of an organizationStrong demonstrated professional telephone manner -listening, questioning, empathy, clear client outcome and professionalismDemonstrated attention for detail and grammarProficient in relevant computer software Word, Excel, Outlook (or related program) and Internet access; Good key board skills, speed and accuracyAble to respond quickly to change and adopt a flexible/ innovative approach to problems and opportunities.Experience with Xerox/Canon Production Level PrinterAbility to lift 25 lbs.



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