Current jobs related to Front Desk Agent - Seattle - MCR Hotels

  • Front Desk Agent

    4 weeks ago

    Seattle, United States Highgate Hotels Full time

    The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.$20.29 per hour Responsibilities Answer Front Desk, Agent, Hotel, Office Agent, Operations

  • Front Desk Agent

    4 weeks ago

    Seattle, Washington, United States MCR Hotels Full time

    Job Title: Front Desk AgentAt MCR Hotels, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a positive experience for all visitors.Key Responsibilities:Provide attentive and...

  • Front Desk Agent

    2 weeks ago

    Seattle, United States Mayflower Park Hotel Full time

    Front Desk Agent Needed Are you looking for a flexible and rewarding opportunity in the hospitality industry? The historic Mayflower Park Hotel is seeking a full-time Front Desk Agent to join our team. If you're ready to join a fun, dynamic team and contribute to creating memorable experiences for our guests, we'd love to hear from you! To apply, please...

  • Front Desk Agent

    4 weeks ago

    Seattle, Washington, United States Pyramid Global Hospitality Full time

    About Us:Pyramid Global Hospitality is a leading hospitality company that operates a portfolio of award-winning, premium-brand hotels in vibrant cities across the country. We are committed to delivering exceptional guest experiences and creating a supportive work environment that fosters personal and professional growth.Job Summary:We are seeking a highly...

  • Front Desk Agent

    5 days ago

    Seattle, United States AccorHotel Full time

    Be part of a legacy of exceptional service and join our dedicated team at Fairmont Olympic Hotel as a Seasonal FT Front Desk Agent! As our Front Desk Agent you will be the first point of contact for our valued guests creating a warm and welcoming experience from the moment they arrive. If you have a passion for hospitality excellent communication skills...

  • Front Desk Agent

    2 weeks ago

    Seattle, United States AccorHotel Full time

    Be part of a legacy of exceptional service and join our dedicated team at Fairmont Olympic Hotel as a Seasonal FT Front Desk Agent! As our Front Desk Agent you will be the first point of contact for our valued guests creating a warm and welcoming experience from the moment they arrive. If you have a passion for hospitality excellent communication skills...

  • Front Desk Agent

    3 weeks ago

    Seattle, United States Four Seasons Full time

    Four Seasons - 99 Union Street [Guest Service / Concierge] As a Front Desk Agent at Four Seasons, you'll: Greet guests with a warm welcome and provide exceptional customer service; Check guests in and out of the hotel efficiently and accurately; Handle guest inquiries and requests promptly and professionally; Assist with reservations and room assignments;...

  • Front Desk Supervisor

    3 weeks ago

    Seattle, Washington, United States Palihotel Seattle Full time

    Job Title: Front Desk SupervisorWe are seeking a highly motivated and organized Front Desk Supervisor to join our team at Palihotel Seattle. As a Front Desk Supervisor, you will be responsible for providing exceptional customer service, managing front desk operations, and leading a team of front desk agents.Key Responsibilities:Manage front desk operations,...

  • Front Desk Agent

    3 days ago

    Seattle, Washington, United States Palihotel Seattle Full time

    Job SummaryWe are seeking a skilled Front Desk Agent to provide exceptional service to our guests at Palihotel Seattle. As a Front Desk Agent, you will be responsible for managing the front desk operations, handling guest inquiries, and ensuring a smooth and enjoyable experience for our guests.Key ResponsibilitiesManage the front desk operations, including...

  • Front Desk Agent

    5 months ago

    Seattle, United States AccorHotel Full time

    Company Description Located in the heart of Seattle's downtown, the Fairmont Olympic Hotel is a historic landmark in the city. Be a part of history, providing service to our guests in an iconic and luxurious setting. We look forward to welcoming you to the historic Fairmont Olympic Hotel located in the heart of Seattle. Job Description Be part of a legacy of...

  • Front Desk Agent

    4 months ago

    Seattle, United States CSM Corporation Full time

    ** Front Desk Agent l Full Time l Part Time** **Job Category****:** Front Office **Requisition Number****:** FRONT004887 Showing 1 location **Job Details** **Description** **Benefits:** $500 signing bonus after 90 days! Full Time associates qualify for (Medical, Dental, Vision, PTO, 401K) Marriott travel discounts **Job Description:** Anticipates and...

  • Front Desk Agent

    5 months ago

    Seattle, United States Choice Hotels Full time

    Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper...

  • Front Desk Representative

    4 weeks ago

    Seattle, Washington, United States Marriott Full time

    Unlock Your Potential at MarriottAre you ready to take your career to new heights? Marriott Hotels is seeking a talented Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring their stay is nothing short of amazing.About the RoleAs a Front Desk Agent, you...

  • Front Desk Representative

    4 weeks ago

    Seattle, Washington, United States Residence Inn Tukwila Full time

    Job Title: Front Desk AgentResidence Inn Tukwila is seeking a highly motivated and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth and enjoyable stay for our guests.Responsibilities:Provide...

  • Front Desk Agent

    3 weeks ago

    Seattle, United States Four Seasons Hotels & Resorts Full time

    About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world cr Front Desk, Agent, Guest Experience, Hotel, Restaurant

  • Front Desk Representative

    1 month ago

    Seattle, Washington, United States Choice Hotels Full time

    Front Desk AgentChoice Hotels International is seeking a highly motivated and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience.Responsibilities:Manage guest reservations and check-in/check-out processesProcess...

  • Front Desk Representative

    2 weeks ago

    Seattle, Washington, United States AccorHotel Full time

    Front Desk Agent OpportunityBe part of a legacy of exceptional service and join our dedicated team at Fairmont Olympic Hotel as a Seasonal FT Front Desk Agent. As our Front Desk Agent, you will be the first point of contact for our valued guests, creating a warm and welcoming experience from the moment they arrive.What We Offer$24.02 per hour, plus incentive...

  • Front Desk Representative

    1 month ago

    Seattle, Washington, United States InnVentures IVI LP Full time

    Job Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at InnVentures IVI LP. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable stay.Key Responsibilities:Ensure seamless check-in and...

  • Front Desk Representative

    3 weeks ago

    Seattle, Washington, United States Palihotel Seattle Full time

    Front Desk Agent Job DescriptionWe are seeking a friendly and efficient Front Desk Agent to join our team at Palihotel Seattle. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, handling guest inquiries, and ensuring a smooth and enjoyable stay for our guests.Key...

  • Front Desk Representative

    3 weeks ago

    Seattle, Washington, United States Hilton Worldwide Full time

    Job Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Hilton Worldwide. As a Front Desk Agent, you will be responsible for providing exceptional guest experiences and ensuring seamless check-in and check-out processes.Key Responsibilities:Greet and register guests, ensuring a warm and welcoming...

Front Desk Agent

2 months ago

Seattle, United States MCR Hotels Full time

The Front Desk Agent at the Residence Inn by Marriott SeaTac is responsible for providing overall positive guest experience while managing the customer-facing administrative processes of the hotel.

ESSENTIAL FUNCTIONS:

  1. Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.
  2. Maintain proper operation of the telephone switchboard.
  3. Answer guest inquiries about hotel service, facilities, and hours of operation.
  4. Establish and maintain good communication and teamwork with fellow associates and other departments within the hotel.
  5. Respond to guest requests in a timely and professional manner.
  6. Maintain confidentiality and security of all guests and hotel information.
  7. Document all guest requests, complaints, or problems immediately and notify designated department for resolving the situation. Follow up to ensure completion and guest satisfaction.
  8. Be aware of all rates, packages, and special promotions.
  9. Be familiar with all in-house groups and high demand/restricted dates.
  10. Take all necessary information when taking room reservations and follow rate quoting scenario.
  11. Be knowledgeable of the front desk computer system.
  12. Log and deliver packages, mail, and messages.
  13. Share knowledge of the property and amenities, along with any special events, local area attractions and things to do around the hotel.
  14. Accurately complete the check-in and checkout process.
  15. Uses creative reasoning and brand standard service tools to overcome guest objections and concerns and to ensure guest service satisfaction.
  16. Restocks front desk area and supplies as required or assigned by immediate supervisor.
  17. Ability to follow a checklist.
  18. Perform other duties as assigned.
MINIMUM QUALIFICATIONS:
  1. Must have a positive attitude and willingness to learn.
  2. Demonstrate the ability to multi-task.
  3. Demonstrate the ability to be detail oriented.
  4. Demonstrate the ability to problem solve to effectively deal with internal and external customers.
  5. Must have basic English verbal and written communication skills.
  6. Must work well in stressful, high-pressure situations.
  7. Basic math skills.
  8. Must have the ability to obtain alcohol awareness certification as required by the State.
  9. Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays.
  10. Must be proficient in Windows operating systems, Company approved spreadsheets and word processing.
  11. Must be able to convey information and ideas clearly.
  12. Must have a desire to serve all guests.
  13. Must meet the legal age to serve alcoholic beverages (at select properties).
PREFERRED QUALIFICATIONS:
  1. Experience in a hotel or a related field.
  2. Brand knowledge and experience.


Our Company
  • MCR is the 3rd-largest hotel owner-operator in the United States.
  • Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
  • MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities.
  • MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
  • MCR was named one of Fast Company's 10 Most Innovative Travel Companies of 2020.
  • MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer.
  • For the TWA Hotel at New York's JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA
What we offer/What's in it for you?
  • Hotel Discounts
  • Weekly Pay
  • Paid Time Off
  • Retirement Options
  • Referral bonuses
  • Career advancement & upward mobility
  • Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members
Other details
  • Job Family Hotels
  • Pay Type Hourly
  • Min Hiring Rate $19.71
  • Max Hiring Rate $19.71


Apply Now