Front Desk Agent

1 month ago


Seattle, United States AccorHotel Full time

Be part of a legacy of exceptional service and join our dedicated team at Fairmont Olympic Hotel as a Seasonal FT Front Desk Agent As our Front Desk Agent you will be the first point of contact for our valued guests creating a warm and welcoming experience from the moment they arrive. If you have a passion for hospitality excellent communication skills and a dedication to delivering exceptional service this could be the perfect role for you

What is in it for you:

  • $24.02 per hour Incentive bonuses up to $2.500 per month 
  • Employee travel program offering discounted rates in Fairmonts and Accor worldwide
  • Parking/Commuting Discounts
  • Paid meal breaks with complimentary meals served in our Staff Dining room
  • Learning programs through our Academies
  • Medical dental vison insurance available for all fulltime colleagues and their families. Additional supplemental insurance available. Free base employee only medical insurance
  • 401K Retirement plans with a 4% match for all colleagues
  • Opportunity to develop your talent and grow within your property and across the world
  • Ability to make a difference through our Corporate Social Responsibility activities
  • Fun elegant atmosphere with amazing colleagues

Key Responsibilities: 

  • Provide a warm and friendly welcome to guests ensuring a positive first impression of the hotel
  • Efficiently handle checkin and checkout procedures maintaining accuracy and attention to detail
  • Assist guests with inquiries requests and reservations providing information about hotel facilities services and local attractions

Qualifications :

Qualifications:

  • Must hold valid authorization to work in the USA
  • Previous experience as a front desk agent or in a customer service role is preferred
  • Knowledge of hotel reservation systems and basic computer skills preferred
  • Ability to work a flexible schedule including evenings weekends and holidays

Physical requirements include: 

This job requires constant standing walking bending and twisting.  Must be able to lift at least 20 lbs


Remote Work :

No


Employment Type :

Fulltime


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