Executive Director of Business Development, Senior Living

Overview:

United Vein & Vascular Centers is a life-changing healthcare innovator that is rapidly expanding access to state-of-the-art, minimally invasive vein and vascular care as we grow our footprint across the country. The unparalleled outcomes we achieve are made possible by dynamic team members like YOU working alongside our exceptional team of skilled physicians and passionate staff. Join us on our journey to transform lives as we raise the bar for patient service and outcomes Explore exciting career opportunities with United Vein & Vascular Centers and unlock your potential

We offer a supportive culture that is driven by deep commitment to the success of our patients and our teams. We invest in YOU and are dedicated to creating individualized opportunities for career advancement. In addition, we invest in our employees by offering:

• Competitive compensation package
• Outstanding work life balance
• Health, vision, and dental benefits
• 401K plan match
• Life insurance (100% company paid)
• PTO and paid holidays
• We invest substantial energy and resources in building a highly-engaged culture where your voice is heard, you are connected to a community of professionals who share your values, and you can thrive.

The Executive Director of Business Development, Senior Living is responsible for leading a team of Physician Liaisons (Sales Team) to grow revenue and market share for UVVC in the Senior Living/OBL space.

• Responsible for team performance, development, and retention of top talent.
• Develop and launch UVVC services to ALF, ILF, and Skilled Nursing facilities.
• Ensure consistent team member performance in accordance with training and assigned deployment objectives set forth.
• Screen, recruit, and make hiring decisions in collaboration with Talent Acquisition.
• Partner with Human Resources, Operations, Training, Clinical, and COO to develop, implement, and evolve training program for Physician/Clinical Liaisons.
• Actively coach team members by conducting ride-alongs, typically every 6-8 weeks (requires regular travel, up to 50% of time).
• Ensure that all team members effectively and consistently navigate the referral relationship funnel/sales cycle.
• Partner with each Physician and Clinical Liaison to create sales plans to achieve/exceed growth goals.
• Create transparent and clear communications/messaging strategy for each designated territory and ensure effective deployment via Physician Team.
• Conduct regular team strategy and planning meetings with team and each individual team member.
• Conduct all performance reviews and set clear performance and developmental objectives for each team member Administrative, Planning, Reporting, Operations.
• Actively participate in development of annual, quarterly, and monthly growth objectives and partners closely with Physician Team to determine the portfolio of referrals that can be earned from targeted physicians/practices.
• Leverage data to analyze and evaluate effectiveness of strategies and teams/team member performance against outlined budgets/objective
• Partner with Executive Leadership, set annual quarterly, and monthly financial budgets for each territory and directly manage budget for assigned territory.
• Prepare activity and performance reports to be distributed to Leadership.
• Monitor and report market and competitor information.
• Develop and report financial/budget performance.
• Partner with internal and external Physicians to understand the motivations and needs that serve as accelerants or barriers to referral growth and identify opportunities to eliminate barriers and capitalize on strengths.
• Partner with Marketing and Operational leadership on workflow improvements and implement new team member assignments to ensure appropriate infrastructure is in place to support successful referral growth.
• Share best practices and program enhancements to accelerate the evolution of all referral efforts across UVC.
• Ensure all team members are compliant with all organizational and regulatory requirements.
• Manage and approve expense reports for all team members.
• Demonstrate and promote a work culture committed to UVVCs Core Values: Understanding, Nurturing, Ingenuity, Trust, Excellence, and Diversity.
• Demonstrate behaviors that are consistent with UVVCs Standards of Conduct as outlined in our Employee Handbook.
• Maintain the confidentiality and security of Protected Health Information (PHI) in accordance with UVVC policies, the Health Insurance Portability and Accountability Act (HIPAA), and other applicable laws and regulations. PHI is a top priority of our organization.
• Other related duties as assigned

• Minimum of BS/BA in Marketing, Business, Public Affairs, or a related field. MBA or other related graduate degree preferred.
• Must have a minimum of 5 years in outside sales, business development, or related experience.
• Must have a minimum of 3-5 years working with medical professionals and/or medical Operations/Marketing.
• Must have experience with Senior Living Facilities: ALF, ILF, Skilled Nursing.
• Experience with budgeting, reporting, and data analysis.
• Demonstrated ability to utilize market data and field intelligence to uncover and capitalize on new market opportunities and achieve sustained referral growth by navigating the referral relationship funnel/sales cycle.
• Knowledge of the healthcare industry and regulatory environment. Ability to understand and comply with all regulatory requirements of position, including HIPAA, Sarbanes-Oxley Act of 2002, and Stark Laws.
• Must be proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Strong understanding of the healthcare industry, including political, economic, and competitive market factors.
• Proven track record of success in customer service, sales, or referral development and demonstrated desire to grow and assume greater responsibility.
• Demonstrated ability to lead, coach, and motivate staff to achieve results.
• Demonstrated ability to organize and direct a team to meet business objectives.
• Demonstrated ability to reach decisions, take appropriate action, and follow through to progress the team. Ability to both lead and actively participate as a member of a team to achieve common goals. Must be able to work closely with peers, operations, and other key team members of determine best practices and implement new strategies and workflows.
• Ability to think creatively and perform quickly. A take-charge, problem-solving attitude is important.
• Actively demonstrates commitment to excellent service to all customers, both internal and external.
• Strong analytical skills with the ability to analyze information, reach decision point, and execute appropriate actions.
• Very strong relationship building and communication skills.
• Strong interpersonal and team building skills with demonstrated ability to successfully lead projects and teams.
• Excellent written, verbal, and presentation skills.
• Excellent organizational skills.
• Must ensure discreet and confidential handling of all business and understand regulatory guidelines.
• Strong listening skills with the ability to analyze complex information and problem solve.
• Demonstrated success working independently and without close supervision.
• Experience with CRM systems Preferred Salesforce.
• Dependable; able to meet reliable attendance and punctuality standards for the role.
• Must show proof of (and maintain) minimum personal auto insurance coverage of $100,000 for bodily injury liability per person, $300,000 for bodily injury liability per accident, and $50,000 for property damage liability