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Call Center Representative

2 months ago

Brooklyn, United States Preferred Homecare of NY Corporate Full time

Call Center Representative

Bilingual Mandarin, Cantonese, Spanish, Russian, Creole Needed

Preferred Home Care of New York, a fully licensed Home Care Agency serving the NY Metropolitan area is seeking bi-lingual Call Center Representatives for our Brooklyn Corporate Office.

We recognize and reward excellence

The chosen candidates will enjoy excellent medical benefits, a pleasant working environment and the opportunity for growth within this fast-growing company.

A Call Center Representative performs a wide range of clerical functions specifically related to areas such as reception, answering telephones, distributing messages, and assisting the various departments within the agency.

REQUIREMENTS:

  • Bilingual
  • Exceptional customer service skills
  • Ability to define problems and tasks, collect data and establish facts, take action and facilitate resolve
  • Ability to perform various computer functions for information concerning patient and aide scheduling and coordination

QUALIFICATIONS:

  • High school graduate; some college credit preferred
  • Experience in customer service, reception, or other work-related experience, preferably within the health care services industry
  • Proficient in Microsoft Office Suite, internet savvy.
  • HHA Exchange experience a BIG PLUS
  • Investigative ability, highly organized, self-motivated, takes initiative, excellent written and verbal communication and analytical critical thinking skills

EOE