Fitness Center Representative

2 weeks ago


Brooklyn, New York, United States Supreme Fitness Group Full time
Job Summary

We are seeking a highly motivated and customer-focused Member Services Representative to join our team at Supreme Fitness Group. As a key member of our front desk team, you will be responsible for providing exceptional service to our members, addressing their inquiries and concerns, and ensuring a positive and welcoming environment for all.

Key Responsibilities
  • Assist members with their inquiries and concerns in a timely and professional manner
  • Provide exceptional customer service by addressing and resolving issues promptly
  • Maintain accurate records of member interactions and transactions
  • Process membership applications and payments
  • Conduct facility tours and promote membership benefits
  • Collaborate with team members to ensure a positive and welcoming environment
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and conflict resolution skills
  • Ability to maintain confidentiality and handle sensitive information


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